Albionshire Car Diagnostics  Reviews 

303
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, smooth online ordering procedures, and overall helpful communication provided throughout every purchase. People consistently note that the automotive diagnostic products are extremely useful, highly reliable, and perform wonderfully for various personal car maintenance tasks. However, some reviewers were not happy with occasional logistical mistakes, such as receiving the wrong product, experiencing delivery damages, or encountering initial software download glitches. Buyers mentioned that dealing with these unexpected problems required contacting support, though staff members worked hard to provide working solutions and replacements.

What people talk about most

Product

Clients share positive opinions on product quality, describing the equipment as fantastic and efficient for... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and fast shipping times. Many... See more

Service

Customers had positive experiences with service, consistently praising the efficient delivery, prompt... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing them as friendly, professional, and... See more

Customer service

Users describe positive interactions with customer service, consistently praising the exceptional support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered ANCEL BM700 PRO For BMW / MINI and delivered the next day, works well and diagnosed fault. Overall very impressed with company, the communication, delivery and the product. Would definitely u... See more

Rated 5 out of 5 stars

I cant say enough good things about this company, the equipment, delivery and accessibility to information after purchase was first class. Always contactable by e mail or phone. Don't waste your tim... See more

Rated 5 out of 5 stars

I purchased an iCarsoft V3.0 from these guys as there was no in car menu option to wind back the EPB rear calipers to enable brake pad replacement. I had concerns as to whether the unit would functio... See more

Rated 5 out of 5 stars

I first purchased a CR MAX scanner to cover different vehicle types. l quickly discovered that the unit didn’t cover all issues. After several phone conversations and emails, John was really helpf... See more


Company details

  1. Car Equipment Accessories Store
  2. Car Service

Written by the company

As the UK’s leading supplier of car diagnostic tools, we are dedicated to serving both garage professionals and DIY enthusiasts. Our mission is simple: to make independent high-grade dealer-level diagnostic tools accessible to all, ensuring garage professionals can get work done efficiently and reliably whilst empowering DIYers to tackle some repairs on their own.


Contact info

5.0

Excellent

TrustScore 5 out of 5

303 reviews

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5.0

All reviews

(303)

129 reviews in the last 12 months

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Rated 5 out of 5 stars

John was very helpful and thorough he…

John was very helpful and thorough he contacted the supplier to confirm suitability for my vehicle this did result in a delay in me placing the order due to the slow response from supplier rather than John ,item working fine thanks

November 19, 2025
Rated 5 out of 5 stars

A1 COMPANY 👍👍👍👍👍👍👍👍👍👍

Excellent service from start to finish👍
Superb communication, I asked a number of questions regarding the icarsoft CR Pro which were all addressed immediately, John was very helpful, and nothing was to much. I ordered the scanner, and it arrived the following day, which was fantastic, it arrived as described, very well packaged and as described. I have had the scanner plugged into my car and the machine does everything it says on the tin. Lovely piece of kit and great value for money in comparison to the more expensive ones on the market.
A must use seller and super efficient if you are looking to invest in one of these products.
Thank you John for a trouble free experience.

November 20, 2025
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Rated 5 out of 5 stars

Great customer service

I first purchased a CR MAX scanner to cover different vehicle types. l quickly discovered that the unit didn’t cover all issues.
After several phone conversations and emails, John was really helpful and provided me all the information I needed to make my next purchase of a Ancel ds600 bt.
Excellent customer service, Well done Albionshire

November 12, 2025
Unprompted review
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Rated 5 out of 5 stars

A great company to deal with

This was a very positive experience. I needed a scanner for multiple cars and John was really helpful and provided all the information I needed to make my purchasing decision. Delivery was very quick and the order process very smooth.

The iCarsoft unit I bought worked straight out of the box and was really easy to connect and use.

Many Thanks

October 30, 2025
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Rated 5 out of 5 stars

Angel vd700

swift delivery cleared the air bag warning light after i tripped it by turning the ignition on while the switch was disconnected on my seat ateca with no problem yet to use it for anything else

October 25, 2025
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Rated 5 out of 5 stars

I purchased an iCarsoft V3.0 from these…

I purchased an iCarsoft V3.0 from these guys as there was no in car menu option to wind back the EPB rear calipers to enable brake pad replacement. I had concerns as to whether the unit would function with the Mercedes MBUX firmware. John at Albionshire contacted the manufacturer and was able to confirm that it would do the job. I received it the following day and after a quick software update from the iCarsoft website it performed the job perfectly. It’s already paid for itself by not taking the car to the main dealer for front and rear brake pads replacing. so it’s only going to save money from here on in. Fantastic. Thanks Albionshire Car Diagnostics.

October 18, 2025
Unprompted review

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