Reply from alcocentrum.eu
Hi Henrik
We’re really happy to hear that the delivery was fast and that everything went well 😊
It means a lot to us that you took the time to leave feedback. Hope to see you again!
Best Regards,
Alcocentrum
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Alcocentrum.eu tarjoaa laajan valikoiman oluita, siidereitä, viinejä ja muita juomia edulliseen hintaan. Meiltä saat kaikki suomalaisten suosikkijuomat helposti yhdestä paikasta. Olemme toimineet luotettavasti vuodesta 2014 ja palvelleet kymmeniä tuhansia tyytyväisiä asiakkaita. Meillä voit maksaa turvallisesti Klarnalla – saat tuotteet ensin kotiin ja lasku tulee perässä. Panostamme ystävälliseen palveluun ja siihen, että asiakkaat voivat aina luottaa meihin. Meille on tärkeää tehdä ostamisesta helppoa, turvallista ja vaivatonta – asiakastyytyväisyys on toimintamme ydin. Haluamme olla ensisijainen valinta kaikille, jotka arvostavat laadukkaita juomia ja luotettavaa palvelua
Contact info
Liivalao tn 14, 11216, Tallinn, Estonia
- +372 56 966 218
- myynti@alcocentrum.eu
- alcocentrum.eu
4.7
Excellent
164 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything works
April 2, 2026
Reply from alcocentrum.eu
Hi Sami,
Great to hear – nice and simple 👍 Thanks for the 5 stars!
Alcocentrum
Short deliverancy time
March 3, 2026
Reply from alcocentrum.eu
Hi Väinö,
Thank you for the 5-star review!
Glad to hear the delivery time was short and everything arrived quickly.
Best regards,
Alcocentrum
Reply from alcocentrum.eu
Hi,
Thank you for the 5-star review!
Great to hear that the delivery was fast and everything arrived well packed. We really appreciate your feedback.
Best regards,
Alcocentrum
Easy and fast.
February 25, 2026
Reply from alcocentrum.eu
Hi,
Thanks for the review and the 5 stars! Glad to hear the ordering was easy and everything went smoothly.
Regards,
Alcocentrum
Reply from alcocentrum.eu
Hi Timo,
Thank you for your review and for the 4 stars. We appreciate you taking the time to share your experience.
We’re glad you reached out when you had a question — we’re always happy to help if anything is unclear.
Best regards,
Alcocentrum
Reply from alcocentrum.eu
Hi Marja-Liisa,
Thank you so much for taking the time to leave us such a lovely 5-star review! ⭐⭐⭐⭐⭐
We’re truly happy to hear that you enjoyed our fast service and that everything arrived safely and well packaged. Comments like yours really motivate our team and mean a lot to us.
Thank you for your recommendation — we would be delighted to welcome you back anytime!
Warm regards,
Alcocentrum
Reply from alcocentrum.eu
Thank you for your feedback! 😊
Great to hear that the delivery was fast, the products were correct, and everything arrived well packed.
We really appreciate it!
Kind regards,
Alcocentrum
Online ordering works painlessly.
December 31, 2025
Reply from alcocentrum.eu
Thank you for your great review! 😊
We’re happy to hear that online ordering worked smoothly and without any hassle — exactly the experience we aim to provide.
Kind regards,
Alcocentrum
This company is super
This company is super, good prices and products.
I always use alcocentrum.eu. It is the best!
November 27, 2025
Reply from alcocentrum.eu
Thank you so much for your wonderful review! 😊
We’re really happy to hear that you enjoy our products and prices and it means a lot that you choose to use Alcocentrum.eu
again and again.
Your trust and kind words truly motivate us! 🙌
Kind regards,
Alcocentrum
I have use your company a lot and every…
I have use your company a lot and every time everything goes so great. Of cource I hope more offers, because your competisions have cheaper prices.
November 27, 2025
Reply from alcocentrum.eu
Thank you Vesa-Pekka for your wonderful review! 😊
It’s great to hear that you have shopped with us many times and everything has gone smoothly each time — we truly appreciate your trust and loyalty.
Regarding pricing: we do our best to keep our prices as low as possible.
Thank you again for your feedback and for being a regular customer. You are always welcome back! 🙌
Best wishes,
alcoentrum.eu
My order came this morning and lowest…
My order came this morning and lowest packets were totaly wet and we found Original long drink 5,5% can broken and empty. Also some of Karhu 5,3% cans were pretty bad shape. Other thing that you can improve is communication. I send a important question of my order and no one has not answered to it. I did not receive any updates of my order from Alcocentum. Only updated info came from Erliner. I updated stars for 5 because I got very good explanation in phone of what have happened so Im pleased.
November 30, 2025
Reply from alcocentrum.eu
Hi,
Thank you for your review — and we are truly sorry to hear that one can of Original Long Drink was broken during transport, and that some Karhu cans had dents as well. It seems the parcel was handled improperly by the courier, and we apologize sincerely for this. Products should always arrive in perfect condition.
Alcocentrum will compensate all items damaged during delivery, as receiving reimbursement from the courier can be complicated and time-consuming for customers.
We also apologize for the communication issue. We replied to your email on 3.12 and again today 8.12, but both messages bounced back with an error. For this reason, we reached you by phone today and were able to discuss the matter directly.
Thank you for your patience and understanding. 🙏
We appreciate your feedback and will work to ensure your next experience is perfect.
Kind regards,
Henry – Alcocentrum.eu
I have been able to do business with…
I have been able to do business with you without any worries as everything works great.
November 30, 2025
Reply from alcocentrum.eu
Wonderful to hear! 😊
We’re glad everything went smoothly and that you could shop with confidence. Thank you!
Easy is easy
November 28, 2025
Reply from alcocentrum.eu
Easy is exactly how we like it! 😄 Great to hear everything went smoothly
Good service
August 25, 2025
Reply from alcocentrum.eu
Thanks a lot Janne! 🙌 Great to hear you were happy with the service.
The company itself did everything ok
The company itself did everything ok. But that it takes so many days to get the stuff 60 km north of Tallinn. There You should make your Logistics to work more efficiently. 2 Days shoulb be the target!
August 28, 2025
Reply from alcocentrum.eu
Hi, thanks for your review! Great to hear everything went well on our side.
As for delivery with PostNord it usually takes about 2–3 days to their pickup point, so that’s normal in their process. We’d love it to be faster too, but unfortunately we can’t influence their timetable.
Hope you enjoy your order and welcome back anytime!
Reply from alcocentrum.eu
Thanks for your feedback!
Alles gut
First time using Alcocenter, so I only ordered 10 vodka bottles as a test. All went well, it took like 2 working days and the package was at my very home door.
July 29, 2025
Reply from alcocentrum.eu
Hi, and thank you for your review!
We're glad to hear that everything went smoothly with your first order – and that your test of 10 vodka bottles was a success 😄.
Looking forward to seeing you again soon ,next time maybe a few more bottles? 😉
Cheers,
alcocentrum.eu Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.