Alcosto Reviews 10

•

3.3

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Contact info

Australia
alcosto.com.au

3.3

Average

10 reviews

5-star

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Hasn’t replied to negative reviews

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Mar 16, 2026

Extremely poor communication.

Extremely poor communication.
Placed an order for 2 relatively cheap items. Got the generic confirmation but nothing else for 2 weeks. I messaged politely and asked for an update, got nothing. Then I got annoyed and demanded a refund or else I would seek help from my bank. Then I get a generic email stating ive been refunded!

Would have it not been easier to just give me an update? This tells me they probably didn't even have my items in stock.

Waste of time!

March 16, 2026

Unprompted review

Jan 19, 2026

Terrible customer service

Terrible customer service . I send an email already

January 8, 2026

Jan 18, 2026

I received 1 of the products broken and…

I received 1 of the products broken and I wrote to the e mail of Alcosto and send a message to the website contact, but I'm still waiting for the answer of the refund.

Ref: order # 1083

January 15, 2026

Dec 22, 2025

They sent the wrong product that I did…

They sent the wrong product that I did order and I didn't get rebate because the prices between products were a bit different. Or least they should ask if I want to swap products.

December 2, 2025

Dec 19, 2025

Really happy with delivery speed and…

Really happy with delivery speed and the care taken by team to make sure I was happy

December 10, 2025

Unprompted review

Dec 8, 2025

Fast Delivery

Fast Delivery, Good Products

December 6, 2025

Unprompted review

Oct 29, 2025

Great service and south american…

Great service and south american products at amazing price .
I am now a regular customer

October 19, 2025

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