Aldenyork Reviews 

122
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported receiving extremely poor quality items that felt cheap, poorly sewn, and looked completely different from the advertised pictures online. People also struggled extensively with incorrect sizing issues and frustrating, unhelpful customer service when attempting to secure refunds or returns. Some reviewers were happy with the stylish designs, comfortable fits, and premium feel of certain specific clothing items. Consumers also noted that shipping was relatively fast, taking about a week, and that the packaging arrived neat and clean. Buyers mentioned that these particular products held their shape nicely and did not require any difficult break-in periods.

What people talk about most

Product

Consumers find product quality to be ambiguous, reflecting a wide division in their experiences. While many... See more

Quality

Reviewers highlight ambiguous aspects of quality, as opinions on items are sharply divided. Many consumers... See more

Order

Customers consistently express deep frustration and dissatisfaction with their order experiences. Reviewers... See more

Refund

Users describe negative interactions with refund policies, expressing extreme frustration over difficulties... See more

Delivery service

Customers consistently note ambiguous experiences with delivery_service, pointing to a mix of standard... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to... See more

Rated 2 out of 5 stars

I am SO TIRED of companies acting like they have an easy return/refund policy only for it to be the EXACT OPPOSITE. I'm starting to think that they do it to scam customers. That said, there is... See more

Rated 1 out of 5 stars

I ordered the Arden Cargo Sweatpants expecting something premium but what I received was disappointing. The material feels like cheap polyester, thin and shiny, nothing close to the "luxury cotton b... See more

Rated 1 out of 5 stars

I ordered what was advertised as a 100% merino wool turtleneck, but when it arrived the tag clearly said polyester. The fabric felt cheap and synthetic, nothing like real wool. After just one wear i... See more



Contact info

2.6

Poor

TrustScore 2.5 out of 5

122 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.6

All reviews

(122)

122 reviews in the last 12 months

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Rated 1 out of 5 stars

I was scammed …

The sweater I received was extremely poor quality, Barely resembled the sweater shown. I contested the payment to my credit card company mentioning the poor reviews and being scammed.
My credit card company, Chase, agreed and credited my account for 100% of the cost. Yeah!

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Good looking

Good looking, high quality product at a reasonable pricè. Fast shipping. I would recommend this company. Thank you.

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

Alden York is a scam

Alden York is a scam. You order, item doesn’t come. Tracking doesn’t work. They won’t refund your money. ZERO stars. I only put 1 because I had to.

January 18, 2026
Unprompted review
Rated 3 out of 5 stars

My Experience

I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to be satisfied with customer service.

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

This business is a scam

This business is a scam. They haven’t delivered shoes I bought from them 3 months down the line. Their customer service is unresponsive! Just keep off!

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute worst experience with any…

Absolute worst experience with any clothes store EVER!!! They are straight up crooks! Sent me shirts XL when I ordered medium they try to tell me the labeling is different for international but the shirts look like a damn dress on me I know what a medium is! They refuse to do anything to make it right!

February 11, 2026
Unprompted review
Rated 3 out of 5 stars

This is a REAL company!!

I ordered two pairs of sweatpants and a pair of shoes. Overall, the quality of both items was decent, though not exceptional. The sweatpants looked great, but the outer material felt inexpensive and less soft than what I typically expect from athleisure wear (the inside lining was very soft and comfortable, which I appreciated). The shoes are visually appealing but offer VERY little traction, which was disappointing.

After placing my order, I came across several online reviews claiming customers never received their items and suggesting the company might be a scam. That was concerning. Thankfully, that was not my experience. My order did arrive; however, it took over a month to be delivered from China. I did appreciate being able to track the shipment throughout the process, which provided some reassurance.

In the end, the aesthetic is attractive, but considering the material quality and long shipping time, I’m not convinced the overall experience justifies the wait.

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

I would give it 0 stars if I could

I would give it 0 stars if I could. Terrible quality and way too small. Had to return at my own cost ($104). It’s been months and have NOT received my refund for 3 items. I involved the Better Business Bureau and my credit card company is now involved and they are going after the refund. BUYER BEWARE!

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

jacket far too small & i had to mail…

jacket far too small & i had to mail the return overseas. still haven’t received my refund. i have to pay crazy shipping cost. would never have purchased had i known. worst customer service i’ve ever received. will tell anyone to avoid alden.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

A perfect fit

My order arrived on time .The fit of my order was perfect. I would highly recommend Alden .
CMA

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy anything from this website

Don't buy anything from this website
It's a company like to scam. People
I bought a sweater and they se d me the wrong size they told me that's how they label their clothes and they won't refund my money till I pay for shipping after they receive the items they will inspect then they see if they refund my money the cost of shipping more than the items scam

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

Do not purchase from this scam site!!!

This company is a scam. The items they sell are complete junk and look nothing like what is advertised on the website. When you initiate a return they will have you ship it to a random location in the UK where the shipping costs are more than the item. Also, you can't contest it with your credit card because they list a "return policy" on their site the credit card will not allow you to dispute the purchase.

December 11, 2025
Unprompted review

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