While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Review for Aldridge (Salford) ​Rating: ★★★★★ ​I recently visited Aldridge in Salford and was thoroughly impressed by the service. While the shop itself is great, the standout highlight was Kade on t... See more

Company replied

Rated 5 out of 5 stars

I’ve been using this Aldridge for parts since I started my business and I can say the service has been CONSISTENTLY excellent. The quality of the parts is always spot on, deliveries are reliable,... See more

Company replied

Rated 5 out of 5 stars

I have used Aldriges as my primary supplier for 15 years. There price are broadly competitive, and offer reliable timely deliveries. What makes them standout is their knowledgeable staff. I have... See more

Company replied

Rated 5 out of 5 stars

We’ve been using Aldridge for over 40 years and they’ve always been great to deal with. We order daily and the website makes it quick and easy to find exactly what we need. The next day delivery is... See more

Company replied

Company details

  1. Security Equipment Store

Written by the company

Delivering the right product, at the right price, on time every time. Aldridge is a private family owned and run security wholesaler and the largest in the UK & Ireland with over 75 years experience in the industry. We have achieved this through our loyalty to the independent customer and refusal to supply DIY Superstores. With over 25,000 different products in stock from over 290 brands available from our Birmingham and Manchester branches, the Aldridge product portfolio includes Access Control, Automotive, Ironmongery, Hardware, Key Cutting, Locking Products, Locksmithing Tools & Accessories and Multipoint Locking (UPVC) products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Review for Aldridge (Salford)

Review for Aldridge (Salford)
​Rating: ★★★★★
​I recently visited Aldridge in Salford and was thoroughly impressed by the service. While the shop itself is great, the standout highlight was Kade on the counter. It’s rare to find someone with such genuine product knowledge these days. Kade didn't just point me in the right direction; they took the time to explain the specs and ensured I was getting exactly what I needed for the job. It’s clear they actually care about the quality of service they provide.

April 22, 2026
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Thank you, Scott, for your fantastic 5-star review. We’re really pleased to hear you had such a positive experience at our Salford branch.

It’s great to know the team made an impression, and Kade will be especially pleased to hear your kind words. Taking the time to understand requirements and offer the right advice is exactly what we aim for, so it’s brilliant to see that recognised.

We appreciate your support and hope to see you again soon at the trade counter.

Best Regards,
The Aldridge Team

Advertisement
Rated 5 out of 5 stars

Aldridge Security saves the day

I’ve been using this Aldridge for parts since I started my business and I can say the service has been CONSISTENTLY excellent. The quality of the parts is always spot on, deliveries are reliable, and everything just runs smoothly from order to arrival.

A big shoutout to my account manager, Paul, who has been a huge support. He always goes above and beyond to help, whether it’s sorting out urgent orders, answering questions quickly, or just making sure everything is handled properly. It makes a real difference having someone that reliable on your side. The company stocks the parts and he provides the experience!

Overall, I wouldn’t hesitate to recommend them—great company, great service, and genuinely supportive staff.

April 21, 2026
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Thank you for your fantastic 5-star review. We’re delighted to hear that your experience with us has been consistently excellent since starting your business.

It’s great to know that our product quality, reliable deliveries, and smooth ordering process are hitting the mark. A special thank you for recognising Paul as well. We’ll be sure to pass on your kind words, and he’ll be pleased to hear the positive impact he’s had.

We really appreciate your recommendation and your continued support.


Best Regards,

The Aldridge Team

Rated 5 out of 5 stars

i have been coming here for last 8…

i have been coming here for last 8 months, always helpful on the trade counter answering all my questions. i would like to thanks Nero for being always having a smile on his face and assisting me with what am after.

December 23, 2025
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Thank you, Tomas, for your fantastic 5-star review. We're really pleased to hear that you've had such a positive experience at the trade counter over the past 8 months.

A big thank you for mentioning Nero – we’ll make sure he sees your kind words. He’ll be glad to know his friendly approach and helpful support have made a difference.

Best Regards,
The Aldridge Team

Rated 5 out of 5 stars

service

I have been dealing with Aldridge for many years now and the service I get is nothing short off exceptional. I can get what I need next day and the costs are very competitive, If I have any problem all I need to do is make a call to the office or the rep and they are more that happy to help me. Would recommend to anyone.

December 10, 2025
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Thank you for your fantastic 5-star review. We’re so pleased to hear that after many years of working together, our service continues to meet your expectations.

It’s great to know that next-day availability, competitive pricing, and responsive support from both our office team and your rep have made a difference and will be sure to pass this on to them. We really appreciate your recommendation and ongoing trust in us.


Best Regards,

The Aldridge Team

Rated 5 out of 5 stars

I find that Gemma represents the…

I find that Gemma represents the company with professionalism and courtesy. She and her staff, whatever their level are knowledgeable and extremely helpful. I can truly say that they are my trusted partner on ironmongery supplies and expertise. My go to supplier!!

December 11, 2025
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Thank you, Simon, for your fantastic 5-star review. We’re delighted to hear that Gemma and the team have provided such a professional and helpful service and will be sure to pass your kind words on.

It’s great to know you see us as your trusted partner for ironmongery supplies and expertise. We’re proud to be your go-to supplier and really appreciate your feedback and continued support.


Best Regards,

The Aldridge Team

Advertisement
Rated 5 out of 5 stars

Good Company to deal with!!!

We have been dealing with Aldridge for 20+ years and have always found them to be a reliable supplier, would highly recommend them to anyone.

December 9, 2025
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Thank you, Kevin, for your fantastic 5-star review. It means a great deal to us to have your continued support for over 20 years.

We’re proud to be a reliable supplier you can count on, and your recommendation really does mean a lot.

Thanks again for your trust and loyalty over the years.


Best Regards,

The Aldridge Team

Rated 5 out of 5 stars

BEING ABLE TO ACCESS LIVE STOCK FEEDS…

BEING ABLE TO ACCESS LIVE STOCK FEEDS AND LATE DAILY CUT OFF TIMES MAKE FOR EXCEPTION SERVICE. STAFF ALWAYS FRIENDLY AND WILLING TO HELP IN ANY WAY THAT THEY CAN.

December 5, 2025
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Thank you for your fantastic 5-star review. We’re really pleased to hear that live stock feeds and late daily cut-off times are helping to provide the level of service you expect.

It’s great to know our team has been friendly and supportive whenever you’ve needed assistance. Your feedback means a lot to us, and we’re always here to help.


Best Regards,
The Aldridge Team

Rated 5 out of 5 stars

Outstanding

We've only been dealing with them for 12 months and
they are one of the best companies I've dealt with in my 39 years in merchanting. Fast response on pricing, next day deliveries, great stock holding. Website easy to use, and if I can't find what we need Gemma our rep is brilliant always on the other end of the phone when needed.

December 5, 2025
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Thank you, Karl, for your fantastic 5-star review. It’s brilliant to hear that even in just 12 months, we’ve made such a positive impression after your 39 years in merchanting.

We’re glad the website is working well for you, and that our pricing, stock levels, and next-day deliveries are hitting the mark. Gemma will be especially pleased to hear your kind words – she takes real pride in supporting her customers.

Thanks again for the great feedback. We’re looking forward to working with you for many more years to come.


Best Regards,
The Aldridge Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, prompt response for my queries, next day deliveries and nothing too much trouble. Altogether a great experience and nothing but praise for Aldridge security, thank you.

December 5, 2025
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Thank you, Tim, for your brilliant 5-star review. We’re so pleased to hear that you’ve had a great experience with us and that our team has been able to respond quickly and helpfully to your queries.

Next-day delivery and friendly, efficient service are things we take great pride in, so it’s fantastic to know we’ve delivered on that for you.

Thank you again for your kind words and support.


Best Regards,
The Aldridge Team

Advertisement
Rated 5 out of 5 stars

Really good service

Really good service, friendly reps, an extraordinary experience!!

October 19, 2025
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Thank you for your brilliant 5-star review! We’re so pleased to hear that you’ve had such a positive experience with us.

Our team takes pride in delivering great service with a friendly approach, so it’s fantastic to know that came across during your experience.

We truly appreciate your support and look forward to helping you again soon.


Best Regards,

The Aldridge Team

Rated 5 out of 5 stars

Excellent company

We've worked with Aldridge for over 12 years, and always had excellent service, staff are very helpful and the Specials team have worked wonders for me on various jobs. Gavin, our rep, is always on hand to answer any questions.

September 15, 2025
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Thank you Alan for your fantastic 5-star review. It has been a pleasure working with you over the past 12 years, and we truly appreciate your continued support.

We are glad to hear that our service, helpful staff, and the hard work of the Specials team have made a difference. Gavin will be especially pleased to know his support has been valuable to you.

Thanks again for the great feedback, we are always here if you need anything.

Best regards,
The Aldridge Team

Rated 5 out of 5 stars

Reliable service and fast delivery every time

We’ve been using Aldridge for over 40 years and they’ve always been great to deal with. We order daily and the website makes it quick and easy to find exactly what we need. The next day delivery is a huge help and keeps our customers happy when we don’t have the stock in-house.

The products are consistently reliable and the team is always friendly and helpful whenever we need advice or support. A dependable supplier we’re happy to recommend.

August 22, 2025
Aldridgesecurity logo

Reply from Aldridgesecurity

Thank you to everyone at H Harrold & Sons Ltd for your amazing 5-star review! Over 40 years of partnership is something we’re incredibly proud of, and it’s a real pleasure to support your business day in, day out.

We’re especially pleased to hear how much you value the website. We’ve worked hard to make it fast, easy to navigate, and reliable for next-day ordering, so it’s great to know it’s helping you keep your customers happy and your operations running smoothly.

It's always a pleasure working with you, thanks you once again for your continued trust and daily support.


Best regards,
The Aldridge Team

Rated 5 out of 5 stars

10/10 Service provided

Ive been a locksmith for about a year now and have been using Aldridge Security in Salford since the beginning due to there range of stock.

Just want to give a massive shout out to one of the lads behind the counter, Kade. He has extensive knowledge of the trade as a whole and provides a 5 star service on every occasion.

July 16, 2025
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Thank you for the brilliant 10/10 review, we’re so pleased to hear that you’ve been with us from the start of your locksmith journey!

It’s fantastic to hear such positive feedback about Kade. His knowledge and passion for the trade really shine through, and we’re thrilled he’s been able to support you with five-star service every time. We’ll make sure he sees your kind words.

Thanks again for your continued support, we look forward to seeing you at the Salford Trade Counter again soon!

Best Regards,
The Aldridge Security Team

Advertisement
Rated 5 out of 5 stars

Great service at the Birmingham branch trade counter.

I would like to highlight Paul and Gregg on the trade counter at the Birmingham branch.

I'm currently a part-time locksmith and I've used the trade counter at the Birmingham branch several times since I started.

Paul and Gregg are extremely helpful and enthusiastic. They make you aware of offers that might be of interest while you're there. It's amazing how useful things can be for future use. Especially if you get them at a lower price than usual.

Even for a small client such as myself they can't do enough. Paul even found a website that detailed a modification to a mechanism which I hadn't done before. Thanks to Paul's direction I got the mod completed for a happy customer who in turn gave me a good review.

As businesses and tradesman we need good customers. We also need good suppliers. Paul and Gregg at the Aldridge Security trade counter in Birmingham are no exception. Cheers lads. Neil

July 3, 2025
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Hi Neil,

Thank you so much for your brilliant and thoughtful review! We’re delighted to hear that Paul and Greg at our Birmingham trade counter have made such a positive impression. They’re both passionate about helping our customers, whether you're just starting out or have years in the trade; and it's fantastic to see that reflected in your experience.

We especially love that Paul went the extra mile to help you complete that modification successfully, that’s exactly the level of service we aim to provide. It’s also great to hear that you're benefiting from our offers and picking up useful products for the future.

We truly appreciate your kind words and your business. Wishing you all the best as you continue growing your locksmith journey, and we look forward to seeing you at the counter again soon!

All the best,
The Aldridge Security Team

Rated 5 out of 5 stars

Paul at Birmingham trade counter

As always Paul at the Birmingham branch trade counter is always willing to go above and beyond to help with your needs, all staff a friendly and the service is the best you can ask for.

Definitely recommend to use these guys.

May 21, 2025
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Thank you for the fantastic feedback! We're so pleased to hear that Paul at our Birmingham trade counter continues to go above and beyond — he's a real asset to the team, and we’ll be sure to pass on your kind words to him.

It's also great to hear you’ve had such a positive experience with the rest of the team too. Your recommendation means a lot to us, and we’re grateful for your ongoing support.

Looking forward to welcoming you back soon!

Rated 5 out of 5 stars

Been with Aldridge nearly 40 years

Been with Aldridge nearly 40 years, and always had the best service. Prices fair and a huge variety of products. Sometimes we are not sure on a product and Specials have always been helpful in anyway they can.
Orders have been delivered on time with an occaional blip but thats expected in todays world.
Thank you Aldridge for all your help & support over the years.

May 1, 2025
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Wow – nearly 40 years! Thank you for your incredible loyalty and for taking the time to leave such a kind review. We're delighted to hear that you've consistently received great service, fair pricing, and reliable support from our team, especially the Specials department.

We really appreciate your understanding around the occasional hiccup and are always striving to keep things running as smoothly as possible. It's been a pleasure supporting your business over the years, and we look forward to continuing our partnership long into the future.

Rated 5 out of 5 stars

dealt with Aldridge for around 25years

dealt with Aldridge for around 25years, mostly with specials department. Staff are always very helpful, friendly and easily approachable. fantastic company to deal with, in specials and also the other departments. would highly reccomend

April 28, 2025
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Thank you so much for your glowing 5-star review and for your continued support over the past 25 years – what an incredible milestone! We're especially pleased to hear such positive feedback about our Specials Department, as well as the wider team.

It's fantastic to know our staff have consistently been helpful, friendly, and approachable. Your recommendation means a great deal to us, and we truly value the trust you've placed in Aldridge over the years.

Looking forward to continuing our partnership for many more to come!

Advertisement
Rated 5 out of 5 stars

High volume and wide variety of…

High volume and wide variety of differant security products. Delivery to Ireland hassle free and tech support very helpful when needed.

April 30, 2025
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Thank you, Dan, for your fantastic 5-star review! We’re so pleased to hear that you’ve had a great experience with our product range, smooth deliveries to Ireland and helpful support.

We’re committed to making the process as straightforward as possible for all our customers, near or far, and it’s brilliant to know that’s coming through in your experience.

Thanks again for your support, it’s genuinely appreciated!

Rated 5 out of 5 stars

Been using Aldridges since the early…

Been using Aldridges since the early 80's and have always had superb service from them. We have had countless Silca machines from them and they have always been superb in pricing and delivering on time. The online service of the website is unmatched for speed and ease of ordering with constant updates to make ordering easier.

March 28, 2025
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Thank you so much for your fantastic 5-star review! It’s incredible to hear that you’ve been with us for over 40 years, we’re truly grateful for your long-standing support.

We’re delighted that our service, Silca machine supply, and punctual deliveries have consistently lived up to your expectations. It’s also great to know our website continues to make ordering fast and easy; it's something we’re always working to improve and your feedback has been a big part of that process.

It’s customers like you who make what we do so rewarding, thank you for being part of the journey!


Best Regards,
The Aldridge Team

Rated 5 out of 5 stars

We have been using Aldridge Security…

We have been using Aldridge Security for over 30yrs and cannot fault there service, Good stock levels, amazing next day delivery and alway keen pricing.
Thanks for excellent service.

February 28, 2025
Unprompted review
Aldridgesecurity logo

Reply from Aldridgesecurity

Thank you, Mr. Wickens, for your lovely 5-star review! We very much appreciate your custom over the past 30 years—it means a lot to us.

It’s great to hear that our stock levels, next-day delivery, and competitive pricing have consistently met your expectations. Providing excellent service is our priority, and we’re delighted to know we’ve been able to support your business for so long.

Here’s to many more years of working together—thank you for your continued support!

Best regards,
The Aldridge Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look