Alesco Property Reviews 591

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making the investment process clear and stress-free. The service is frequently highlighted as excellent, with many appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the smooth user experience, clear communication, and the support received from the customer service team. However, some people were dissatisfied with the aftercare service, mentioning a lack of updates and the need to constantly chase for information once the initial sale was complete. A few other people also felt that the company did not adequately support them when development projects encountered issues, leading to concerns about their investments.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Customers had positive experiences with service. Many reviewers praise the outstanding and professional... See more

Customer service

Users describe positive interactions with customer service, highlighting clear communication and helpfulness... See more

User experience

Clients share positive opinions on user experience, highlighting a smooth and easy process. Many reviewers... See more

Location

Reviewers mention ambiguous feedback about location. Customers frequently discuss properties in Liverpool,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The team at Alesco advised me on my first off plan property purchase a few years ago. Received the keys recently and the property looks great! Looking forward to working with the team again in... See more

Company replied

Rated 4 out of 5 stars

The team I worked with were very considerate and consistently accommodated my needs and special requests throughout the entire process—from my initial expression of interest right through to exchange.... See more

Company replied

Rated 5 out of 5 stars

Dario was excellent in walking me through Sovereign House in Hull. His knowledge of the local markwt and regeration projects convinced me this was a smart long- Term incestemnt. He was professiona... See more

Company replied

Rated 5 out of 5 stars

I wanted to invest in UK real estate, but I wasn't sure where to begin. I'm based in Dubai. The team handled viewings on my behalf and kept me informed at every stage, making the entire process simple... See more

Company replied


Company details

  1. Property Investment
  2. Real Estate Consultant

About Alesco Property

Written by the company

Manchester Properties

Liverpool Properties

Birmingham Properties

All Investment Properties

Alesco handpicks and pre-negotiates exclusive terms on high-return property investment opportunities across the UK Whether you are looking for immediate returns, consistently high yields or strong capital growth, we have the right opportunity for you. Our wide-ranging portfolio includes buy to lets and commercial investments.

Written by the company

Call one of our Senior Investment Consultants on 0203 819 7366 or email info@alescoproperty.com

Contact info

3.9

Great

TrustScore 4 out of 5

591 reviews

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1-star

Replied to 70% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great service from Alesco

Gemma provided outstanding service, demonstrating exceptional dedication and professionalism. She went above and beyond, offering support over the Christmas period and even out of hours to ensure everything progressed smoothly.
She worked tirelessly, chasing all parties involved to ensure the deal was closed on time. I highly recommend her to anyone seeking a reliable, proactive, and sensitive professional.
Thank you, Gemma, for your unbelievable support.

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Manchester property.. recommended

Alesco Property impressed me with the team's transparency and support making my investment journey smooth and confident. My purchase was a recently completed development in Manchester for which Alesco is ideal for both new and experienced investors. Highly recommended for anyone seeking a professional, reliable property investment company.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Had a great experience with Alesco

Had a great experience with Alesco. They were very hands on, and helped with all questions I had. Special mention to Paul, who really gave me very good advice and helped with selecting a flat and the purchase and Stephanie who supported me through the process! They gave me much confidence throughout.

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks to Joanne Clark

I would like to thank Joanne Clark so much for such a special and constant support, kindness, understanding and advice that I received from her throughout the entire difficult and testing period. She's been extraordinarily helpful, and I cannot thank and appreciate her enough. Joanne's professionalism, coupled with the above, was key in completing.

I must also thank Gemma, who was very helpful at the early stages of completion, together with Joanne, before Joanne became the sole contact.

Keith Gyasi was the one who set the ball rolling by efficiently addressing all the queries I had before making the decision to buy. He made things smooth to the point of reservation, and I thank him so much.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Good service and friendly

Paul and Stefanie have been helpful, friendly and respectful of my timeframes.

They have explained the process and kept me informed throughout.

We have exchanged and are now waiting to complete.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Professional

I made a property investment with Alesco, I felt the process was smooth, no heavy sales, just discussion.
Paul & Gemma are very responsive and professional.
Rich

December 4, 2024
Rated 3 out of 5 stars

I had a mixed experience with Alesco…

I had a mixed experience with Alesco Property. The team, including Daniel, James, Stephanie, and Joanne, were mostly responsive, although there were occasional delays in communication. On the positive side, they eventually fulfilled their promises, including providing the furniture and accessories pack, demonstrating their reliability in this aspect. While initial communication with David Jacobs was consistent, it seemed to wane after the exchange, which required me to seek updates. My first property purchase was smooth overall, thanks to Isaac and Stefanie, who guided me thoroughly and promptly answered any queries. However, there were issues with a previous development in Liverpool, where ongoing problems like the lift and dampness have led to serious financial implications, highlighting concerns in build quality. Overall, I'd rate their service as average, with room for improvement, particularly regarding communication and product quality assurance.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Had an excellent experience

Had an excellent experience. Alesco is reliable and quick in responding. Most importantly the completion team has been very knowledgeable and professional thought my first time but-to-let journey. I would recommend Alesco.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

First international property investment

This was an unusual yet amazing experience. Seven months ago, while in the UK, I came across the market. By the time I returned to Canada, I had decided to invest in the UK market. That’s when I accidentally discovered Alesco’s page on Zoopla. Not knowing what to expect or where to begin, Dario reached out and changed everything.

I can’t thank him enough for his patience and dedication. He spent countless hours on extended Zoom calls, explaining the nuances of different cities and how each market operates. Just two weeks later, I decided to proceed with the Berkley Square project in Salford, Manchester.

Stefanie was another fantastic guide throughout the process. From signing the reservation form to connecting me with a local solicitor and finalizing the exchange, she ensured everything ran smoothly. Like Dario, she was incredibly patient, accommodating the time zone difference and helping with all the necessary documents.

It’s been a truly great experience, and I look forward to continuing this relationship with Alesco through the project’s completion—and beyond.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

My first Property Investment

This was the first time I invested in property I bought 2 units that I will recieve a quartley income. It was scary process but Paul and Gemma answered my questions. They also did not put any pressure for me to purchase.
Everything went through smoothly and I am now the owner of two hotel rooms.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Just completed on a property in…

Just completed on a property in Bradford . The level of customer service, care and follow up provided by the team was next to none.. Special thanks to Joanne and Alesco completion team.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

This company is very efficient

This company is very efficient and reliable. Furthermore, the service, help and support provided by the the person's handled my business of buying the property was so great secially Daniel Sinclair and Stefanie Konotou. They were very supportive and kind and very professional. They were there whenever I needed help or explanation.

Thanks Alesco for having such fantastic people with great service

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Why wife and I dealt with Paul and…

Why wife and I dealt with Paul and Gemma during the process of buying an apartment and can only say what amazing service and advice they provided us with throughout the process. I can highly recommend Alesco. Thank you, Paul and Gemma. Well done!

October 30, 2024
Rated 5 out of 5 stars

Thank you!

I wanted to thank Alesco property for their help and guidance on my journey to buying my first property. Transactions were incredibly easy and communication was great, with emails being seen and replied to same day!

October 18, 2024
Unprompted review

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