Alesco Property Reviews 589

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making the investment process clear and stress-free. The service is frequently highlighted as excellent, with many appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the smooth user experience, clear communication, and the support received from the customer service team. However, some people were dissatisfied with the aftercare service, mentioning a lack of updates and the need to constantly chase for information once the initial sale was complete. A few other people also felt that the company did not adequately support them when development projects encountered issues, leading to concerns about their investments.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Customers had positive experiences with service. Many reviewers praise the outstanding and professional... See more

Customer service

Users describe positive interactions with customer service, highlighting clear communication and helpfulness... See more

User experience

Clients share positive opinions on user experience, highlighting a smooth and easy process. Many reviewers... See more

Location

Reviewers mention ambiguous feedback about location. Customers frequently discuss properties in Liverpool,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The team at Alesco advised me on my first off plan property purchase a few years ago. Received the keys recently and the property looks great! Looking forward to working with the team again in... See more

Company replied

Rated 4 out of 5 stars

The team I worked with were very considerate and consistently accommodated my needs and special requests throughout the entire process—from my initial expression of interest right through to exchange.... See more

Company replied

Rated 5 out of 5 stars

Dario was excellent in walking me through Sovereign House in Hull. His knowledge of the local markwt and regeration projects convinced me this was a smart long- Term incestemnt. He was professiona... See more

Company replied

Rated 5 out of 5 stars

I wanted to invest in UK real estate, but I wasn't sure where to begin. I'm based in Dubai. The team handled viewings on my behalf and kept me informed at every stage, making the entire process simple... See more

Company replied


Company details

  1. Property Investment
  2. Real Estate Consultant

About Alesco Property

Written by the company

Manchester Properties

Liverpool Properties

Birmingham Properties

All Investment Properties

Alesco handpicks and pre-negotiates exclusive terms on high-return property investment opportunities across the UK Whether you are looking for immediate returns, consistently high yields or strong capital growth, we have the right opportunity for you. Our wide-ranging portfolio includes buy to lets and commercial investments.

Written by the company

Call one of our Senior Investment Consultants on 0203 819 7366 or email info@alescoproperty.com

Contact info

3.9

Great

TrustScore 4 out of 5

589 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 73% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please be careful

I was very excited to invest in my first Buy to Let property. Alesco did make me feel very comfortable as they appeared very knowledgable and had convinced me they had carried out the necessary due diligence required. My contacts were also very attentive and answered any concerns i had straight away. However, less than a year later i have been told the developer has gone into administration, yes we are told there are risks involved, but it almost feels like a scam as it has also been brought to my attention that another development (that was also presented to me) is having issues and is unlikely to complete. Alesco knew about these issues at the time but failed to let me know this when presenting me with that specific property. This has led me to believe they also had some knowledge that the property i did eventually purchase would not complete. I also contacted my main contact for some answers and i am still yet to hear from him, although they previously replied in a matter of minutes. It is very disappointing as it appears they only care about the commission involved, so i would just advise anyone to be extremely careful as you are investing a lot of your money into these off plan properties.

October 27, 2025
Unprompted review
Alesco Property logo

Reply from Alesco Property

Hi Yas,

Thank you for sharing your experience, and I’m genuinely sorry for the worry and disappointment this situation has caused – especially on your first buy-to-let investment.

To clarify, Alesco acts as an introducing/sales agent. We are not a party to the purchase contract, do not hold client funds, and do not control the developer’s financial position or the outcome of their projects. We strongly refute any suggestion that we knowingly recommended developments we believed would not complete, or that we withheld information with the intention of securing commission. We would never knowingly put clients into opportunities we believed were likely to fail.

That said, we fully understand why you feel let down, particularly around communication. We will review your file, ensure your concerns are escalated, and continue to support by providing any information and documentation we hold that may assist you and your advisers. If you’re happy to, please contact us at info@alescoproperty.com / 0203 819 7366 so we can look into your case in detail and make sure everything within our control is being done.

Kind regards,
Alesco Property
Customer Service Team

Rated 1 out of 5 stars

Do not use Alesco..scam..scam..scam

Do not use Alesco..scam..scam..scam
They will convince you to invest in property that will never be built...I personally handed over a large deposit on an off site plan in Liverpool 3 years ago that Alesco suggested was a great investment, but it's all a lie..
This company is a joke and great at scamming people out of there hard earnt cash....do not use them!!

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, help with every step from Daniel and team

October 7, 2025
Alesco Property logo

Reply from Alesco Property

Hi Geordie,

Thank you for your kind review and for choosing Alesco Property. We’re delighted to have you on board and look forward to supporting you throughout the purchase and beyond. If you need anything at any stage, our aftercare team is here to help.

Warm regards,
Alesco Property – Client Services & Aftercare Team

Rated 5 out of 5 stars

Dario was excellent in walking me…

Dario was excellent in walking me through Sovereign House in Hull. His knowledge
of the local markwt and regeration projects convinced me this was a smart long-
Term incestemnt. He was professional, clar, and patient, answering all my
questions. Once l sined, Gemma took over with aftercare and was fantastic in
Keeping me psted. I'm verypleased with Alsco's service and wouldn't hesitate to invest again.

September 22, 2025
Unprompted review
Alesco Property logo

Reply from Alesco Property

Hi Emily,

Thank you for your kind review and for choosing Alesco Property. We’re delighted to have you on board and look forward to supporting you throughout the purchase and beyond. If you need anything at any stage, our aftercare team is here to help.

Warm regards,
Alesco Property – Client Services & Aftercare Team

Rated 5 out of 5 stars

I recently invested in Criterion House…

I recently invested in Criterion House in Hull. The information provided was detailed,
and the process was efficient. Alesco delivered exactly what was promised.

September 22, 2025
Unprompted review
Alesco Property logo

Reply from Alesco Property

Hi Rgina,

Thank you for your kind review and for choosing Alesco Property. We’re delighted to have you on board and look forward to supporting you throughout the purchase and beyond. If you need anything at any stage, our aftercare team is here to help.

Warm regards,
Alesco Property – Client Services & Aftercare Team

Rated 5 out of 5 stars

Media City stood out as a fantastic…

Media City stood out as a fantastic opportunity, and Alesco made the entire experience simple. The guidance was clear, and everything ran smoothly from enquiry to completion.

September 16, 2025
Unprompted review
Alesco Property logo

Reply from Alesco Property

Hi Alison,

Thank you for your kind review and for choosing Alesco Property. We’re delighted to have you on board and look forward to supporting you throughout the purchase and beyond. If you need anything at any stage, our aftercare team is here to help.

Warm regards,
Alesco Property – Client Services & Aftercare Team

Rated 5 out of 5 stars

I've been working with Alesco for…

I've been working with Alesco for sevrral years now, and in that time I've purchased
multiple buyt-to-let properties through them. What keeps me coming back is their consistecvu-clear communication, reliable advice, and genuine
Professionalism.
Every project I've invested in has been carefully explained, with realisticprojections
and often feel overwhelming, bu Alesco makes the process manageable and even
Enjoyable. I've built a stronger porfolio than l thought possible, thanks to their support. I wouldn't hesitate to reommend them to both new and experienced investors.

September 16, 2025
Unprompted review
Alesco Property logo

Reply from Alesco Property

Hi Mas,

Thank you for your kind review and for choosing Alesco Property. We’re delighted to have you on board and look forward to supporting you throughout the purchase and beyond. If you need anything at any stage, our aftercare team is here to help.

Warm regards,
Alesco Property – Client Services & Aftercare Team

Rated 5 out of 5 stars

The service from Alesco was excellent…

The service from Alesco was excellent from start to finish. Communication was clear,
the process was straightfoward, and l always felt supported. What impressed me
most was the attention to detail-every stage was explained clearly,and l never felt
rushed. For somene new to property investment, that level of care made a huge
difference. I would highly recommend Alesco to anyone considering a bout-to-let
property.

September 16, 2025
Unprompted review
Alesco Property logo

Reply from Alesco Property

Hi Royce,

Thank you for your kind review and for choosing Alesco Property. We’re delighted to have you on board and look forward to supporting you throughout the purchase and beyond. If you need anything at any stage, our aftercare team is here to help.

Warm regards,
Alesco Property – Client Services & Aftercare Team

Rated 5 out of 5 stars

Working with Jack at Alesco made my…

Working with Jack at Alesco made my first buy-to-let purchase stress-free. He recommended Manchester Waters, clearly explaining why the area's regeneration and tenant demand made it such a strong choice. I never felt pressured-just suppoeted every step. Once ths sale was underway, Gemma from aftercare kept me ipdated with progress and paperwork. As a begdance was invaluable. I now feel confident about building a portfolio with Alesco's help.

September 10, 2025
Unprompted review
Alesco Property logo

Reply from Alesco Property

Hi Stuart,

Thank you for your kind review and for choosing Alesco Property. We’re delighted to have you on board and look forward to supporting you throughout the purchase and beyond. If you need anything at any stage, our aftercare team is here to help.

Warm regards,
Alesco Property – Client Services & Aftercare Team

Rated 5 out of 5 stars

As someone who had always thought about…

As someone who had always thought about investing in property but never quite knew where to begin, working with Alsoco lnvestment Properties has been a truly eye-opening and rewarding experience. From the very first phone call with Jack on the sales team, l felt reassured and supportly. He didn't just talk at me with numbers and jargon, but instead took the time to expelain what a but-to-let investment actually entails, what risks l should be aware of, and what kind of returns l could realistically expect.
I was particularly interested in opportunties in Manchester, as l had heard so much about the city's growthand regeneration projects, Jack intoduced me to the Manchester Waters development, and demand for rental properties in the area - l felt confident enough to take the leap. The process itself was smooth and stress-free, something l honestly enough to take the leap. The process itslf was smooth and stress-free, something l honestly didn't expect.
One of the aspected that stood out most was the transparency. At no point did l feel pressured to rush into anything, and every question l asked (and l have a lot as a first-time investor!) was answered with patience and clarity. Once l cpmmitted to the investment, the aftercare team, led by Gemma, made sure l was kept updated on every step of the purchase process. She followed up regularly, making sure l understood eash stage and kenew exactly what was happening behind the scenes.
For someone like me who was nervous about dipping my toe into property investment, this level of service made all the difference. Can genuinely asy I'm excited about this new chapter, and l'll definitely be working with Alesco again as l grow my portfolio.

September 9, 2025
Unprompted review
Alesco Property logo

Reply from Alesco Property

Hi Leta,

Thank you for your kind review and for choosing Alesco Property. We’re delighted to have you on board and look forward to supporting you throughout the purchase and beyond. If you need anything at any stage, our aftercare team is here to help.

Warm regards,
Alesco Property – Client Services & Aftercare Team

Rated 5 out of 5 stars

I've deatlt with other firms in the…

I've deatlt with other firms in the past, but this experience stoold out. The off-plaan options were carefully serefully selected, and the process was clearly explained from the outset. I particularly appreciated the efficiency and lack of jargi-it felt like a service tailored to investors, not just sales. Very pleased with my decision and the support provided.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Huge disappointment

I was looking for investment
Pushed to buy
Called many times. And now been trying to contact them to see my options
No one is responding
Just trap once they pushed you in the deep and get their commission
They will Run away
Even the price is much higher than what actually the property worth
At the beginning just made it look so easy

September 11, 2025
Unprompted review
Alesco Property logo

Reply from Alesco Property

Hi Qusay,

We’re sorry to read this and we do take it seriously. As sales agents our job is to guide, explain options clearly, and stay available after a purchase not to “push” anyone into a decision. We’ve responded to previous messages and our Completions team will reach out to you again to make direct contact and go through your options.

We remain on hand to assist in any way possible and to resolve any outstanding concerns to your satisfaction.

Kind regards,
Completion Team Alesco

Rated 5 out of 5 stars

Will explained every aspect of the…

Will explained every aspect of the off-plan model, from build timelines to management options. As a newcomer, I appreciated the patience and practiacl advice. I now feel confident about future investments.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

I've been investing in property for in…

I've been investing in property for in property for over a decade, and the deal l secured through David at Alesco is one of the best structured I've seen. Excellent rental yields, strong location fundamentals, and impressive developer credentials.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Having invested in buy-to-let…

Having invested in buy-to-let properties before, I was impressed by how easy Alesco made the entire process compared to other firms. Isaac guided me through everything-he knew the market and provided exceent insights on areas with solid capital growth potential. The property l secured is alreating rental income, and l feel confident in its long-term value. The communication from Alesco was consistent and professional. Isaac made what could have been a complex process feel straightforward. I'll absolutely be using Alesco for my next investment.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very informative throughout the purchase journey, answered every questions without hesitation. Highly recommend.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, Becci was amazing and kept me posted every step of the way leading to the exchange of contracts.

Highly recommended!

August 22, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look