alexanderfrank.se Reviews 3

TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

0 quality, 0 customer support

I bought a card holder recently, which was on a very good sale. I’ve been a customer before and bought my first product from the company about 4 years ago, and the previous item was fine. However, the card holder begun to fall apart after a few days of usage. It was made for 4 cards, which is what I used it for. I also kept it in my chest pocket, so there were really no external damage which could’ve caused it.

I sent an e-mail to the company three days ago, to ask for a refund. No response.
The quality of the faux leather is extremely bad and the lack of communication from the co is irritating.

I wouldn’t even spend 10SEK on an Alexander Frank card holder again. Be cautious.

March 10, 2024
Unprompted review
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Rated 1 out of 5 stars

Product has very poor quality and…

Product has very poor quality and customer service is not existing. Bought a card holder that broke after 2 weeks. Reached out to the company to get the purchase refunded, but now response so far. Very disappointing experience

November 8, 2023
Unprompted review
Show reviews in all languages. (3 reviews)

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