Do NOT honour warranty policy Absolutely appalled by Alexander McQueen — a brand that markets itself as “luxury” yet delivers shockingly poor quality products and fails to take responsibility when t... See more
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See what reviewers are saying
Only fault is the length of time customer service take to answer!! Bought my daughter a pair of Mcqueens for Christmas and the sole edging started coming away so sent photos then returned shoes,money... See more
I bought a pair of trainers, £300. They are without doubt the most uncomfortable pair of trainers I've ever had. The stitching is heavy on the inside which pulls your socks down and the eyelet at the... See more
The worst brand ever met! I bought a pair of shoes in Bruxelles for more than 500€ and even if I used less they broke in more parts where the laces pass. Their Customer care used drop and draw message... See more
Company details
Information provided by various external sources
Alexander McQueen is a British luxury fashion house founded by designer Alexander McQueen in 1992.
Contact info
London, United Kingdom
- alexandermcqueen.com
No history of asking for reviews
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Don't Use their website to purchase!
Tried purchasing a pair of Alexander Mcqueen shoes, charged the amount from my credit card, next day i get an email they have not my size, i ask for a replacement ... 2 weeks no reply , asked again i was told i would get a refund, it's been a month since then i haven't heard back!
Total SCAM!
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