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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the vast selection of movies, TV series, and channels available, often noting the high quality of streaming and content updates. Many people appreciate the responsive and helpful customer service, which is frequently described as quick and efficient in resolving issues and providing guidance. Reviewers also find the subscription process straightforward and the product easy to use, with many expressing satisfaction with its value and reliability over several years. However, some customers experienced dissatisfaction with the customer support, describing it as almost non-existent or slow to respond, particularly when facing buffering issues or problems with their devices. A few people also mentioned that their devices stopped working prematurely, and they were asked to purchase new ones, leading to frustration.

What people talk about most

Service

Reviewers express high satisfaction with the service, often highlighting its extensive selection of TV... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting their responsiveness... See more

Subscription

Clients share positive opinions on subscription, with many expressing long-term satisfaction and loyalty.... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

Product

People report positive experiences with the product, highlighting the great variety of series, movies, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great iptv system streaming platform with lots of channels all around the world. Great selection of movies in many languages available like a dvd system. Also they have a selection of television serie... See more

Rated 4 out of 5 stars

The variety of stations is very good. There is however a long standing problem with creating a Favorites section. It was working for a short time recently but then it reset to zero choices and won’t a... See more

Rated 4 out of 5 stars

I purchased the Receiver August 15, 2023 and the program subscription August 23, 2023... I have been operating my system since...The receiver is easier to operate and more reliable than with previous... See more

Rated 4 out of 5 stars

We have had Alibox for 8 months now. Great value, ease of using from a winter home to summer home, great customer service and so many options to watch! i would love the option of closed caption and... See more


Company details

  1. Internet Shop

Written by the company

More than 3000 live TV channels, movies, TV series, Pay-per-views at no extra cost. Visit our website to order and to save hundreds of dollars a year!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

859 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

3 Years and going Stong…

I was introduced to AliBoxTv 3 years ago and was skepticle. I took the plunge and I’ve been sharing my fabulous experience ever since with friends and family. The service is amazing giving me all the choices in entertainment that other suppliers fail to provide for the price point and customer service has always been very timely and always a live person. I can’t say enough about this service. I travel a lot and having the app on my phone allows me to enjoy top shelf entertainment and local channels no matter where my travels take me.

July 24, 2024
Unprompted review
AliboxTv logo

Reply from AliboxTv

Thank you Ronald :)

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Rated 5 out of 5 stars

Wish I had this 25 years ago !!

I've been a customer for the past 6 years and have 2 boxes. I've had other androids in the past that would always need to be updated which sucked !. I never had a problem with my Alibox TV boxes. Service was never interrupted. No idea why anyone would ever pay for cable when they offer you everything you can think of. I have my 3 siblings & co-workers switching over to Alibox TV. Renewing my subscription is very easy. Customer service is very quick to respond to emails. I am a customer for life !

March 16, 2024
Unprompted review
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Reply from AliboxTv

thank you :) and happy to have as a customer for life!

Rated 5 out of 5 stars

I've been using Alibox tv service for many years

I've been using Alibox tv service for many years now, and i can say i am super satisfied. Their quality have improved and now i dont use any other cable tv service anymore. And i can watch tv anywhere i go. Also, they Customer is great.

July 20, 2024
Unprompted review
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Reply from AliboxTv

thank you Sebastien :)

Rated 5 out of 5 stars

Near 3 years with them

Near 3 years with them. Everytime i emailed for account problem a reply within 10 min and it was resolve. Application works well if there is a small glitch i email the info and everything was solve in few minutes. I didn't use all the channels ( and there is alot !!) but the ones i watch works great.

July 18, 2024
Unprompted review
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Reply from AliboxTv

thank you sylvain :)

Rated 4 out of 5 stars

Alibox TV? Great product!

I have been a subscriber to Alibox for 3 years now. Started with the download on a Firestick and just purchased a TV that has Firestick preloaded. The conversion over to the tv unit was easy and not difficult. I'm have been continually amazed at the content they have available and the quality of the product. I haven't quite "cut the cord" as yet, but am very close to doing so. I don't have the pvr/box so can not comment on that.

July 17, 2024
Unprompted review
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Reply from AliboxTv

thank you Lynn :)

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Rated 5 out of 5 stars

Have been with AliBox for over 30…

Have been with AliBox for over 30 months. Quality of image is very good, excellent customer service, quick to answer and resolve issues. Excellent service for the price. I have referred this service to many people. Beats the regular cable networks at a fraction of the price.

July 12, 2024
Unprompted review
Rated 4 out of 5 stars

I have been using the app for over 3…

I have been using the app for over 3 years and have recommended to family members. You get discount on renewal for returning customers. As with anything nothing is perfect, but for what you get and the price, works for us. Movies and MMA is great. I recommend the app.

July 2, 2024
Unprompted review
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Rated 4 out of 5 stars

Overall works good

I have been a customer for almost a year. Things started off very rough as I was expecting a box, what I got was the name of an app. There were no instructions and after several requests for some I gave up. After several “chat” sessions, that are not chat sessions at all as they respond in cryptic e-mails, this was resolved, and the system has worked very well both in Canada and the US. I would recommend Alibox to others

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Love AliboxTV, I have had zero problems with AliboxTv

I have had zero problems with AliboxTv, I have had AliboxTv for almost a year and I love it! There are so many channels to explore and always the latest new movies, I never run out of things to watch or get bored. The quality is top notch, very professional, no lag time, no problems at all. I have had great access, and customer service has always been helpful when I was first setting up and was a little lost, once I was set up no issues so I haven't had to contact customer service since. I highly recommend AliboxTv if you want quality service!

June 25, 2024
Unprompted review
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Rated 4 out of 5 stars

Very happy with Aliboxtv

Very happy with Aliboxtv, find it a lot cheaper and better than cable, had a few issues with freezing pictures at the start, much better now, lots of channels, also the response time is better if you any problem or questions, been a customer for little over 2 years.
Thanks

June 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent service

I have been using Alibox for over 6 months. Service is very reliable. Excellent selection of shows. Customer service is quick to respond and helpful. I have recommended this service to friends and family.

June 4, 2024
Unprompted review
Rated 1 out of 5 stars

I subscribed to Alibox tv 3 days ago

I subscribed to Alibox tv 3 days ago, I am still waiting for a response from their customer support to numerous emails I sent to them, and still waiting for the url to be able to connect via Nanomid.
Not very satisfied with their customer support so far.

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Alibox

We have had our Alibox for several years and have been very pleased with the product that we have and are still using, The response time when sending requests for minor issues that we have encountered and they have been fixed and replied to very efficiently, we have recommended Alibox to 7 of our friends and they have also purchased it as well.

May 27, 2024
Unprompted review

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