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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the vast selection of movies, TV series, and channels available, often noting the high quality of streaming and content updates. Many people appreciate the responsive and helpful customer service, which is frequently described as quick and efficient in resolving issues and providing guidance. Reviewers also find the subscription process straightforward and the product easy to use, with many expressing satisfaction with its value and reliability over several years. However, some customers experienced dissatisfaction with the customer support, describing it as almost non-existent or slow to respond, particularly when facing buffering issues or problems with their devices. A few people also mentioned that their devices stopped working prematurely, and they were asked to purchase new ones, leading to frustration.

What people talk about most

Service

Reviewers express high satisfaction with the service, often highlighting its extensive selection of TV... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting their responsiveness... See more

Subscription

Clients share positive opinions on subscription, with many expressing long-term satisfaction and loyalty.... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

Product

People report positive experiences with the product, highlighting the great variety of series, movies, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great iptv system streaming platform with lots of channels all around the world. Great selection of movies in many languages available like a dvd system. Also they have a selection of television serie... See more

Rated 4 out of 5 stars

The variety of stations is very good. There is however a long standing problem with creating a Favorites section. It was working for a short time recently but then it reset to zero choices and won’t a... See more

Rated 4 out of 5 stars

I purchased the Receiver August 15, 2023 and the program subscription August 23, 2023... I have been operating my system since...The receiver is easier to operate and more reliable than with previous... See more

Rated 4 out of 5 stars

We have had Alibox for 8 months now. Great value, ease of using from a winter home to summer home, great customer service and so many options to watch! i would love the option of closed caption and... See more


Company details

  1. Internet Shop

Written by the company

More than 3000 live TV channels, movies, TV series, Pay-per-views at no extra cost. Visit our website to order and to save hundreds of dollars a year!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

859 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Heard about AliboxTV from a family

Heard about AliboxTV from a family member. The price was a no-brainer to try and ever since I signed up, it was the best choice I've made as far as streaming services. Set-up was easy and instructions were simple. Customer service was very prompt if i had issues and have been using this service since. Why pay for numerous different streaming services when they have all the channels and movies all here?

January 6, 2025
Unprompted review
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Rated 5 out of 5 stars

The Best IPTV service.

I've been with Alibox a couple of years now and I am really happy with this service. Very affordable with lots of great content. The customer service is awesome, they are fast to reply and always make sure that any issue is quickly resolved. I only wish that I would have started earlier with them.

March 5, 2024
Unprompted review
Rated 4 out of 5 stars

Dealing with a reputable company is…

Dealing with a reputable company is changeling in today's times, not many people realize that there are many many IPTV providers that are not and I repeat NOT legal, yet are providing services that could result in the subscriber finding themselves with a serious problem. I don't know of any corporation, company, or otherwise that can get a 5 star review because NO one is perfect, and in my mind that's what 5 stars represent
Alibox is a good and honest company, and like everyone is this world is not perfect, just keep that in mind

December 23, 2024
Unprompted review
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Rated 5 out of 5 stars

Amazing company

Amazing company surely recommend to everyone. I have been a customer for more than 1 year with 2 tv subscriptions . The speed and quality is amazing and the second subscription discount is great . Thank you Alibox!!

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Programming

Great tech support!! I was having issues editing portals on our basement receiver. One short email to alibox & 30 mins later, explicite info came to my inbox.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

I am older and not very tech savvy

I am older and not very tech savvy - I was having difficulty navigating the pay app Venmo. Ben reached out to me to help me understand the prompts. In the end PayPal usd was issued to Alibox successfully through Venmo and now I feel confident on using Venmo again .

December 10, 2024
Unprompted review
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Rated 4 out of 5 stars

I had to pay for my subscription through CashApp

I had to pay for my subscription through purchasing cryptocurrency, converting it, then sending funds through CashApp, which is more time consuming than normal. However, Ben was very good about giving detailed instructions, so it wasn’t so bad.

Overall, the service is good, with occasional outages that are, usually, resolved within a few minutes, to a few hours.

I like the variety of programming, especially the international channels, which, as a linguist, I use daily, for language study and practice.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Alibox cashapp bitcoin payment option

Alibox has a new payment option now available via cashapp by purchasing and transferring bitcoin. They provided excellent direction and instructions and was a smooth transaction. Alibox has been a great service as I have been with the company for several years now. This is my second account and have recommended them to my friends and folks I meet.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

AliboxTV for the win!!

The cost savings of this solution is the best. This company uses technology to deliver a great product at a great price. You don't get instant access, but are walked through each and every step, if you're not tech savvy, buy their box.

I paid through Venmo using PayPalUSD crypto ($1 USD = $1 PayPalUSD). It's super easy to do. You buy the crypto direct from Venmo homepage. Add a few bucks for the Etherium fee, mine was pi ($3.14). 😂 I'm not sure if the transfer fee is always pi or if it depends on the total, but I threw an extra $10 in there and will use it when I renew.

Once done, go back to Venmo homepage and select "send," then select the PayPalUSD crypto as payment method. Copy and paste the wallet ID from your email in the search bar and select it when it pops up. Send to the wallet ID provided.

As mentioned, if not tech savvy, buy their TV box. Next steps are install a product on a device of your choice. Follow the directions, but you can YouTube some of this also. Setup your chosen software with the username and password they send, then PROFIT!

This is by far the best IPTV service I've used, and I've tried a ton, from 100% free using XBMC and the likes to YouTube TV and Hulu Live. I won't be going back, and recommend this service for those looking to save money and have the perks of live TV.

December 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Best streaming platforms out there!

Hello! My name is Brian. I have been subscribing to Alibox since 2021. They one of the best, if not the best platforms for tv shows, local news (I’m in the USA), movies (old/new release), sports, PPV, HBO, Showtime…. All of it! I’ve started originally with PayPal/Zelle as payment, but this year they started different payment options and at first I couldn’t get my Paysend to summit payment. Ben, one of their management team emailed me about PayPal USD and I was wary at first, setting up Venmo, but I figured I needed to because I needed my subscription renewed. I reluctantly went through the process; set up Venmo, add my debit card, purchased PayPal USD and sent the crypto to their receiver… each step required about 15mins of a waiting time to confirm and process, however, the process was easy and straight forward. The support team is great, I’ve never had any issues with communication. I’d like to thank Franck in customer service, over the couple years he has been one of the main go-to person for helping with any issues.

December 5, 2024
Unprompted review
Rated 4 out of 5 stars

Paid with Crypto through Venmo

Alibox is affordable and reliable. Alibox customer service department is available 24/7 . They offer a few payment options which is secure and customer friendly. I recently paid with crypto through Venmo.
Thanks Alibox for being a great alternative to the traditional competitors.

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

If I could give it a zero I would

If I could give it a zero I would! Bought it last March and never been able to access it .... after several attempts to get "support" to get me access, Alibox ignored (and still ignores) my requests ... so for $240 I have not had it working even once. They sent out a customer survey and I tried to get them to respond to me but nothing.
Seriously a rip off company!

March 15, 2024
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Rated 5 out of 5 stars

Amazing company with amazing deals!!

Amazing company with amazing deals!!! I surely recommend for everyone. They have incredible deals that you cannot say no to. I have been a customer for more than 2 1/2 years and will never change for some other company. The speed and quality of image is insane. Thank you Alibox!!

October 16, 2024
Unprompted review

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