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Company details

  1. Gaming service Provider

Information provided by various external sources

Find din gaming-pc fra Alienware her


Contact info

1.8

Poor

TrustScore 2 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great service and first rate products

November 10, 2018
Unprompted review
Alienware logo

Reply from Alienware

Hello Conrad

Thank you for your review.
I'm happy to hear about your experience with our products and and customer service.

Med venlig hilsen / Kind regards
Rasmus
Nordic Social Media Support Specialist
Følg os på Twitter: @DellLytter
YouTube: Dell Nordic

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Rated 1 out of 5 stars

Bad computers, even worse customer service

Don't ever buy one of their computers. The computers are of poor quality, and will most likely die out after a year or so. Their customer service is equally trash. They don't listen to your issues, and when i sent in my Alienware 14, they kept it for 15 days, just to send it back with a new charger, completely ignoring the acual issue. I then sent i back in, but they said nothing was wrong, and this time they also messed up my harddrive, even though it was working proberly when i sent it in. Do yourself a favor an buy from anyone but this company.

July 4, 2018
Unprompted review
Alienware logo

Reply from Alienware

Hello Simon

Thank you for your review.
I have send you a privat message here on Trustpilot regarding your case.

Med venlig hilsen / Kind regards
Rasmus
Nordic Social Media Support Specialist
Følg os på Twitter: @DellLytter
YouTube: Dell Nordic

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