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ALIGNERCO Reviews 5,344

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,557 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and clear guidance during the impression process, making it easy and efficient. The customer service is consistently highlighted as excellent, with many people appreciating the quick responses, online chat support, and helpful video calls. However, some people were dissatisfied with the service and product delivery, experiencing significant delays in receiving their aligners or retainers. A few customers also noted issues with the fit of the product and difficulties with communication from customer service, mentioning slow replies or unhelpful responses.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, patience, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting helpful, responsive, and... See more

Service

Customers had ambiguous experiences with service. While some reviewers praised the helpful and professional... See more

User experience

Reviewers highlight positive aspects of user experience, frequently describing it as easy, smooth, and... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the high quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Impression kit arrived quickly. Making an appointment for a video session to properly create impression molds was easy (next-day scheduling), and Brian Johnson was so kind, helpful, and patient. The... See more

Company replied

Rated 5 out of 5 stars

I'm just starting my teeth aligning journey with Alignerco. So far, I've been impressed with their customer service. They answer phones quickly, there's an online chatbot, and a free video call 1-on-... See more

Company replied

Rated 5 out of 5 stars

I'm getting a refinement after using the product for a little over 1/2 year. Aaron was very helpful with getting my impressions correct. I found the product worked very well the first go around but w... See more

Company replied

Rated 5 out of 5 stars

I started by uploading pictures of my impression to the chat feature and was quickly connected and provided clear feedback. After two impressions with the same issue I scheduled a video call the same... See more

Company replied


Company details

  1. #1 of 6 best companies in Dental Laboratory

Written by the company

ALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.

Join Thousands Already Smiling with ALIGNERCO

Written by the company

Straight Teeth, Minus the Hassle
Skip the endless orthodontist visits. ALIGNERCO brings you an at-home treatment (shipped free) that fits your routine, hassle-free.
Faster, Discreet, Designed for You
Get results in as little as 4 months. Plus, with aligners that are practically invisible, your style statement remains consistent.
A Confident Smile Without Breaking the Bank
With flexible payment plans, ALIGNERCO is one of the most affordable ways to get the smile you deserve. Starting as low as $64/month.

Our Guarantee

Full Refund Incase Of Ineligibility

If our expert dental team determines that our aligner treatment is not the best fit for you, we will refund you in full. Every treatment plan is reviewed by a US trained and licensed Orthodontist.

Contact info

Promotion box for ALIGNERCO

USA's Most Affordable Clear Aligners

Get straighter teeth without braces at home with guaranteed results

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Harry Smith was very helpful and…

Harry Smith was very helpful and patient while helping me make my impressions for my retainers.

May 4, 2026
Unprompted review
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Reply from ALIGNERCO

Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Efficient and helpful

I started by uploading pictures of my impression to the chat feature and was quickly connected and provided clear feedback. After two impressions with the same issue I scheduled a video call the same day. Ray was very helpful and patient. He was knowledgeable and comfortable working over video chat. This is a helpful service that makes the process more efficient.

May 6, 2026
Unprompted review
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Reply from ALIGNERCO

Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Great customer service.

Great customer service.

May 6, 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Alan shaw was amazing

Alan shaw was amazing. He made sure everything went smoothly and guided me through the process if doing my impressions

May 7, 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 1 out of 5 stars

The worst customer service I have ever…

The worst customer service I have ever experienced. I ordered my set of aligners in November and had to wait over 6months to get anything from this company. When reaching out they keep saying that my aligners are still being manufactured and can not provide an estimated time of completion. To pay over 800 dollars for a service and not receive anything in over 6+ months is a complete disgrace. I highly recommend using another company!! As an FYI...I am still waiting on my aligners and paid/ordered them in November of 2025!!

May 6, 2026
Unprompted review
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Reply from ALIGNERCO

We sincerely apologize for the frustration and inconvenience you have experienced, and we completely understand your concerns. Please know that this is not the level of service we strive to provide to our customers.

To help resolve this matter as quickly as possible, we have already shared the tracking details for your aligners with you.

Rated 5 out of 5 stars

I've been using their aligners for over 7yrs

I've been using alignerco for over 7 years

They straightened my teeth and were a fraction of the price of competitors

May 7, 2026
Unprompted review
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Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Great and effective.

Great and effective.
Harry Smith knows the process very well and for this reason made you comfortable.

May 7, 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Great direction from Alan

Great direction from Alan. He made sure I understood the process every step of the way!

May 6, 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

I absolutely appreciate Jennifer!

I absolutely appreciate Jennifer!! We had such an amazing time ! Jennifer was extremely kind, supportive and extremely professional!

May 6, 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Jennifer Walker was really helpful

Jennifer Walker was really helpful! (:

May 6, 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Excellent service

Excellent service
Very friendly

May 5, 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Excellent service

Excellent service.

Very friendly

May 5, 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with ALIGNERCO. The price was very affordable compared to other options, and the whole process was simple and convenient. The aligners were comfortable, barely noticeable, and I started seeing results pretty quickly. Overall, a solid choice for anyone looking to straighten their teeth without spending a fortune.

May 4, 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Excellent products and costumer…

Excellent products and costumer service. The aligners always fit right, and the guides they give are easy to follow, if I ever had a question they are always there to help me out.

May 5, 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Amazing quality and great customer…

Amazing quality and great customer service

May 5, 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

I'm getting a refinement after using…

I'm getting a refinement after using the product for a little over 1/2 year. Aaron was very helpful with getting my impressions correct. I found the product worked very well the first go around but wanted to do what will be a minor refinement to hopefully satisfy my desire for perfection. The overall expense seems to be about 1/3 the cost of the dentist and everything else seems to be the same result. I'm very satisfied with the produce and customer service. Thanks for putting a better smile on my face!

May 5, 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Good Customer Service

I'm just starting my teeth aligning journey with Alignerco. So far, I've been impressed with their customer service. They answer phones quickly, there's an online chatbot, and a free video call 1-on-1 to help you make your impressions easily. I was worried about feeling alone in the process, but they do a good job offering support. I'm looking forward to getting my aligners and seeing the change!

May 5, 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Very good experience with Alan with…

Very good experience with Alan with Video chat he was really thorough about how to do it right and not make a mistake and very patient so thumbs up to him

May 4, 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

LOVE THESE

LOVE THESE. WENT THROUGH THE PROCESS A FEW YEARS BACK AND NOW JUST GETTING A NEW RETAINER. I ALSO HAVE MY DAUGHTER DOING THEM NOW.

May 1, 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Issue quickly solved

The solved my issue quickly and the process was easy

May 3, 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

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