Absolutely Amazing balloons. My bespoke balloon that I ordered was absolutely beautiful And delivery was amazing too. The balloon was just beautiful, it was everything I asked f... See more
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Fantastic! I emailed Ali's Creationz about a sphere back to school balloon after finding the store online. The quality was 10/10 and I have lovely memorable photos of the occasion for life as well... See more
Company replied
Fabulous, personalised balloon clusters which lasted a few days and really provided the Wow factor to our party decorations. Excellent customer service and delivery. Would definitely recommend.
After some ordering issues via Amazon and a party deadline looming, I reached out to Ali about the situation and ordered via the website. She posted my items super fast and I had them at my house less... See more
Company replied
Company details
Written by the company
We are a small UK-based business specialising in rose bears, personalised balloons, balloon bouquets, balloon packages, birthday banners, balloon boxes and other party decorations. We operate as an online and service-based business, providing high-quality products and customised designs for special occasions across the UK.
Contact info
United Kingdom
- 07404424714
- hello@aliscreationz.co.uk
- aliscreationz.co.uk
4.8
Excellent
78 reviews
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Beautiful balloons
Amazing customer service even with the Royal Mail strikes they got my daughters birthday balloons just in time and she love the little gift note I ordered them last week they turned up friday2nd sept my daughters birthday was 3rd it’s now 8th and they still look fresh
September 2, 2022
Reply from Ali's Creationz
Thank you very much for a lovely review Mimi! It is much appreciated 😊
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I haven’t had time to complain as of…
I haven’t had time to complain as of yet but the balloon tower was just 3 standard latex helium balloons which there is no pictures to show you how it looks now I know why! £5 for 3 standard small helium balloons is a joke! Not only that the personalised bubble balloon was half the size if not a quarter of the size of other companies for the same price! The writing isn’t stuck on the balloon properly and is all different fonts! It’s really bad quality and I will never use again I’d recommend you to think twice about using this company
August 31, 2022
Reply from Ali's Creationz
Hello,
Sorry to hear that you haven't had a good experience with us.
On our website we do state a balloon bouquet consists of a personalised balloon and 3 latex balloons where there are pictures of this on the product page. It is also mentioned in the description that the personalised balloon is 20" but we do have 24" personalised balloons available which you could have ordered if 20" was too small.
Once an order is dispatched, an email notifications is sent. You contacted us saying your balloon hadn't arrived but the tracking shows they attempted delivery on Thursday 18th Aug at 9.47am but no one answered so it was taken back to the depot. We even arranged another delivery for you but as it had been a few days in the box (again it says on our website) it is natural the balloons will deflate a little and the text will "bubble".
We do feel that everything you have noted you were disappointed with in your above review was completely out of our control, where most of the info is on our website so we have not withheld any information from you.
Kind regards
Ali
Super quick delivery items are of great…
Super quick delivery items are of great quality prices were very reasonable
August 16, 2022
Reply from Ali's Creationz
Thank you so much Lisa for a 5 star review. Glad you are happy with the delivery time and quality. Hope to see you again!
Reply from Ali's Creationz
Hey, thank you for a positive review. It means a lot 😊
Great service lovely product
August 6, 2022
Reply from Ali's Creationz
Thank you Sarah for a 5 star review. It is appreciated 😊
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I specified a delivery date and it was…
I specified a delivery date and it was a day late, I had my also placed my order in advance
August 6, 2022
Reply from Ali's Creationz
Hi Ambreen, we are so sorry that the balloon wasn't delivered on the requested date even though it was shipped on time via special delivery. We have raised this with our courier to avoid delays for future deliveries.
Have a good day!
Swift and efficient would defo use again
August 1, 2022
Reply from Ali's Creationz
Thank you so much for a 5 star review! It's appreciated 😊
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