alittlebirdcompany.co.uk Reviews 300

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, especially the bird food, noting its effectiveness in attracting a variety of birds and its superior ingredients. People also frequently highlight the excellent delivery service, describing it as quick and efficient, and appreciate the overall positive service experience, including personalized touches and helpful guidance. The ordering process is generally seen as easy and straightforward. However, some customers experienced issues with delivery, specifically mentioning that the courier service occasionally lost packages or caused significant delays. A few other people also felt that certain products, like a specific bird food mix, did not work as expected or were not appealing to their birds.

What people talk about most

Product

Reviewers express satisfaction with the product, particularly the bird food and feeders. Customers praise the... See more

Quality

Consumers find quality to be positive, with many praising the high-quality bird food and feeders. Reviewers... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the quick delivery times, with... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and brilliant... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wouldn't buy our food from anywhere else! I've been ordering food from Claire for a couple of years now and can't keep the feeders stocked quick enough. Claire uses such high quality ingredients wi... See more

Company replied

Rated 5 out of 5 stars

I love the little touches, such as a personal note included in the parcel. Delivery was quick. I enjoy the updates about the little bird world going on all around us. I appreciate the actual name of t... See more

Company replied

Rated 5 out of 5 stars

Encountered a couple of hiccups with the delivery of my seed mix, but absolutely superb customer service and all rectified very quickly and easily. Fantastic product, really impressed by how good the... See more

Company replied

Rated 5 out of 5 stars

The little birds in my garden love this bird food! Far superior to any other bird food I’ve bought in the past! Gorgeous, sustainable packaging and very quick delivery. I’d definitely buy again and wo... See more

Company replied


Company details

  1. Animal Feed Store

Written by the company

We sell top quality wild bird food in compostable packaging, as well as sustainably made feeders and nest boxes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

300 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Company responded well but their…

Company responded well but their courier service lost the delivery twice. Company sent out further supplies but due to poor service from courier the item arrived very late. Company did its best to resolve issue but might want to rethink which courier service they use.

March 10, 2026
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Reply from alittlebirdcompany.co.uk

Thank you for taking the time to leave a review. I’m really sorry again for the frustration caused by the courier delays and for your order being lost twice before it finally arrived. That’s not the experience I want any customer to have. I really appreciate your patience throughout, and I’m glad we were able to keep sending replacements and do our best to get everything resolved in the end. Your feedback is completely fair, and courier reliability is something I review regularly as a small business. Unfortunately, when you're not sending huge quantities of parcels the bigger companies aren't keen to support so it means I'm a bit limited. Hopefully as the business grows I'll be able to access more reliable companies. Thank you again for your understanding and for recognising that we did all we could to put things right.

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Rated 5 out of 5 stars

I ordered a window bird feeder with…excellent product with a strong canopy so no larger birds can prey on the smaller birds and eat in safety while you get Birds Eye view of these dear little creature

I ordered a window bird feeder with food and both products came well packaged and wrapped beautifully, fantastic delivery time and high quality bird feeder.

March 5, 2026
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Reply from alittlebirdcompany.co.uk

Thank you for your lovely review! I'm glad that you're happy with your product and I hope you have a fantastic time feeding the birds!
Best wishes, Clare

Rated 5 out of 5 stars

Great bird seed with no waste.

I got the free sample which the birds devoured very quickly so I have now signed up for a subscription. I love the way there is no waste unlike other seed mixes which always have the wheat and maize left. The birds eat every bit of this mix so there is nothing left. The seed mix is made up depending on the season. Also it comes in a paper bag which is eco friendly. I thoroughly recommend this bird seed and so do the birds!!

March 10, 2026
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Reply from alittlebirdcompany.co.uk

I'm really happy that you're pleased with your order and thank you so much for signing up for a subscription! It's great that the birds love their food.
Best wishes, Clare

Rated 4 out of 5 stars

Missing delivery

Usually my bird food is delivered promptly but on a couple of occasions I had a bird food delivery go missing. When I contact the company it deals with it quickly and efficiently.

March 10, 2026
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Reply from alittlebirdcompany.co.uk

Thank you so much for your feedback! I'm sorry that some of your deliveries have gone missing- but I'm glad that you are pleased with the efficiency. I hope you have a lovely time feeding the birds!
Best wishes, Clare

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Rated 5 out of 5 stars

Happy Birds!

My children and I have loved watching the birds flock to our garden having used this bird feed for years. And it’s not just the amount of birds now, but the variety. We are treated to all sorts of beautiful birds!
ALBC is a very special company run with love and care. The products are fantastic and we recommend it to everyone!

April 6, 2026
Unprompted review
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Reply from alittlebirdcompany.co.uk

Thank you so much for your kind words! Really happy to hear that the birds enjoy the food and that you get to enjoy watching them with your children. Thank you so much again!

Rated 5 out of 5 stars

Love this stuff

Recently gave a packet of this to my boyfriend, he used to only get pigeons. Within hours we had seen robins, tits, collared doves, magpies, wrens, chaffinch…I swear the birds communicate and let each other know where the good food is 🤣

April 2, 2026
Unprompted review
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Reply from alittlebirdcompany.co.uk

Thank you so much for the positive review! I’m so pleased to hear that you saw some more variety in the garden after putting out the food!

Rated 1 out of 5 stars

My birds did not eat the seed in fact…

My birds did not eat the seed in fact it looked like chaff. I left it in the bird feeder for 2 weeks and had to throw it away

March 4, 2026
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Reply from alittlebirdcompany.co.uk

Thanks so much for giving a free 225g sample of our bird food a try and for taking the time to share your feedback.

It can sometimes take a little while for garden birds to get used to a new food source, especially if they’re familiar with a different type of seed. In many cases, it can take a few weeks for them to build confidence and return regularly.

To avoid the spread of disease, we recommend refreshing food every few days, particularly during the wet weather we’ve had recently, as it can spoil quickly if left for a couple of weeks.

Our blends are made without low-quality fillers like wheat, millet and maize, so they can look a little different from standard mixes. We use only high-quality, nutritious food that birds will come back to once they recognise it as a reliable source. The mix sent to you in early March was made up of sunflower hearts, chopped peanuts, plenty of suet and dried mealworms and a little oyster shell grit, all suitable for the time of year.

A 225g free sample isn’t always enough for birds to establish a feeding pattern-we’d be happy to offer free shipping on a bigger bag if you wanted to give us a try. Please feel free to email info@alittlebirdcompany.co.uk if you’d like more support.

If you’d like any tips on helping birds discover a new feeder, we’re always happy to help.

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Rated 5 out of 5 stars

Fab small business

Great customer service with very thoughtful details. Will definitely order from this small business again.

March 4, 2026
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Reply from alittlebirdcompany.co.uk

Thank you so much for the lovely review! I’m so pleased to hear that you’re happy!

Rated 5 out of 5 stars

What a lovely little company….products…

What a lovely little company….products are great and the little touches that come within the package are a nice touch

February 24, 2026
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Reply from alittlebirdcompany.co.uk

Thank you so much for the positive review! I’m really pleased to hear you were happy with the order!

Rated 5 out of 5 stars

Love receiving the perfect blend of…

Love receiving the perfect blend of bird food from this wee company. Great communication, Great product.

February 23, 2026
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Reply from alittlebirdcompany.co.uk

Thank you so much for the positive review! Really pleased to hear!

Rated 5 out of 5 stars

Support Small Businesses!

I’m desperate to give my birds the very best whilst also supporting small businesses. Clare has been brilliant but, even buying a special feeder, my little feather friends left well alone and only the squirrel benefited. I’ve not given up hope and will always try to support this company, hopefully you will too! 👍

February 5, 2026
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Reply from alittlebirdcompany.co.uk

Thank you so much for the lovely review, and for supporting a small business! Keep perservering - birds take a surprisingly long time to get used to something new :)

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Rated 5 out of 5 stars

Great product

Great product - the little birds love this feed & there is much less waste compared to other seed mixes. I've now chosen a subscription as it's good value & seed mix is very heavy to carry back from the shops! Packaging is very strong & delivery is reliable.

March 13, 2026
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Reply from alittlebirdcompany.co.uk

Thank you so much for the lovely review. I'm so pleased to hear that the birds are enjoying the food and that you've set up a subscription - that's great news! Thank you for your kind words.

Rated 5 out of 5 stars

Once registered the bird food

Once registered the bird food, which is excellent arrives monthly. The birds love the food and bring me great joy. Thank you Clare.

February 10, 2026
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Reply from alittlebirdcompany.co.uk

Thank you for the lovely review - I'm so pleased that you're enjoying watching the birds and that they love the food!

Rated 5 out of 5 stars

Top notch

Encountered a couple of hiccups with the delivery of my seed mix, but absolutely superb customer service and all rectified very quickly and easily. Fantastic product, really impressed by how good the bird food is and love how the product is specially mixed for the right season when ordering and is exactly what the birds need for that time of year. My garden birds will be extremely happing with the nesting season mix. Highly recommend this product and the company 👍🏻

March 10, 2026
Unprompted review
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Reply from alittlebirdcompany.co.uk

Thank you so much for writing such a lovely review - I'm so pleased to hear that you're happy with the product and the service. I'm really sorry again about the delivery hiccup and am in the process of sourcing alternative packaging in the hopes I can prevent it from happening again.

Rated 5 out of 5 stars

Very personable small company

Very personable small company , doing exactly what they say & which such thought & kindness. It's a wee breath of fresh air finding a company like this xxx

February 6, 2026
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Reply from alittlebirdcompany.co.uk

Thank you so much for your kind words - you've really made my day. I'm so happy to hear that you're pleased to have found A Little Bird Co.

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Rated 5 out of 5 stars

Excellent service

Excellent service. Excellent products

February 6, 2026
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Reply from alittlebirdcompany.co.uk

Thank you for the lovely review! So happy to hear.

Rated 5 out of 5 stars

Birds love the mix

Birds love the mix, so goes very quickly

January 27, 2026
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Reply from alittlebirdcompany.co.uk

So happy to hear - thank you for the positive review!

Rated 5 out of 5 stars

Bought this for hubby whose passion is…

Bought this for hubby whose passion is feeding and watching the different birds that visit the garden. Ordering was easy. Dispatch was very quick and I was kept informed throughout as to when delivery would be & also hubby found a lovely note from Claire in with the order. (He went on to place further orders with The Little Bird Co.)
Would wholeheartedly recommend this company.

February 2, 2026
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Reply from alittlebirdcompany.co.uk

Thank you so much for writing such a lovely review! I'm really pleased to hear that you were happy with the food and with the service, and I hope your hubby enjoys watching the birds visit for the food!

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