Aliviadanny Reviews 

139
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the online platform very easy to use, noting that designing and placing an order for personalized jewelry is quick and completely straightforward. Many people also share that the items arrive promptly in the mail and make wonderful, touching keepsakes for remembering special life occasions. Some reviewers were not happy with customer support, mentioning major difficulties getting helpful assistance when dealing with shipping delays or incorrect items. A few other people also felt that certain pieces arrived visibly tarnished or featured very small engravings that are extremely hard to read.

What people talk about most

Product

Reviewers mention ambiguous feedback about product as some consumers expressed delight with their... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many consumers expressing appreciation for beautiful... See more

Order

Customers had mixed experiences with their orders, as reviewers expressed great satisfaction with fast... See more

Customer service

People report ambiguous experiences with customer service, as some reviewers praised helpful representatives... See more

Price

Users describe negative interactions with price, frequently expressing deep dissatisfaction over spending... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It first I received the wrong necklace but I called the customer service line and they had me a new out in a week and the return of the old one was no big issue

Rated 4 out of 5 stars

I would have liked more communication through the ordering/production, and delivery process. The product turned out amazing, even way better than I could have expected or hoped for. I was just so afra... See more

Rated 3 out of 5 stars

I received my order in a timely fashion. I ordered a gold locket with two photos The inscription on the front is so small it can barely be read. And the locket is hard as ever to get open. I usually h... See more

Rated 3 out of 5 stars

I love the necklace and finger print. I thought the birthstone was a charm & I wanted the wings too. How did I not get them? The chain is way too small. I ordered 18", I received 8".


3.4

Average

TrustScore 3.5 out of 5

139 reviews

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3.4

All reviews

(139)

133 reviews in the last 12 months

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Rated 1 out of 5 stars

The lack of respect I’ve been given…

The lack of respect I’ve been given after calling and emailing dozens of times to get a “refund” and then I still haven’t received said refund is astounding. I truly hate this company and that I hate that I have to keep calling

August 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Black, leather, braided double cuff bracelet

Truly, the best company I’ve ever worked with. We were looking for something special for my father‘s 80th birthday thought about ID bracelet as he loves to wear bracelets. Started looking for one couldn’t find one anywhere or the ones we did find were thousands of dollars. Came across this company and they had a braided leather bracelet with silver cuffs that could be personalized. Only problem was it only had six cuffs on it we need 10. I called them at 6 PM my time on a Sunday night surprisingly they answered. I asked if it was possible to add more cuffs the lady I spoke with said she thought so but she would have to get back to me. Within 15 minutes, she had called me back and she said if I purchased it that evening, she could get it to me by the end of the week which is when we needed it. It arrived on Wednesday. It was absolutely beautiful. Each cuff was perfectly spelled & they even arranged them in the exact order we’re wanted. We gave it to my stepfather on his birthday and he has not taken it off except for to bathe since. Thank you so much Quality and craftman ship beautiful, customer service out of this world. Would definitely buy from this company again, and refer friends and family.

May 16, 2026
Unprompted review
Rated 1 out of 5 stars

This website is a SCAM

This website is a SCAM.

I spoke with the customer support before placing the order. The support person send me a sample of how my pendant will look like.

But when I received my order, it was just a normal laminated picture and not even close to what customer representative told me. I have a chat with the representative which include the sample she shared with me if I have to prove it.

Too bad scamming people in their hardest time.

I need my refund

Order #2972xx
May 04, 2026

May 4, 2026
Unprompted review
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Rated 2 out of 5 stars

Poor quality St. Christopher medal

The St. Christopher medal seemed to be made cheaply. The inscription on the back is barely readable. The digital mockup was not accurate. I am so disappointed in the quality of the product I recieved 🙁

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with this company. Quality and speed.

Very pleased with this company. I've ordered twice from them. The first time was a necklace of my son's thumbprint. And the second time was a bracelet of son's thumbprint. He had recently passed and this was a quality and affordable way for me to have him with me everyday. I wear one of these two pieces of jewelry every single day.

August 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Poor customer service

First of all, I ordered three lockets two men’s and one female all locket came tarnished. Two of them came broken. One of them didn’t come with the chain. I had to send these locket back four times the photos inside the locket were faded didn’t even fit inside the locket it took me about two months to get these locket back every time I kept sending it back I don’t recommend buying anything from here at all. It was the worst customer service. I never got anything discounted after purchasing these for a gift for my baby that passed away for her siblings and father. It took two months to get back. The worst experience ever worst customer service ever no one ever updated me to let me know how the lockets are going. I had to call every single time so yes if I could give this place zero stars I would I highly do not recommend anyone buying anything from here.

May 23, 2026
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Rated 1 out of 5 stars

Very expensive learning experience

Very expensive learning experience. The order wasn’t complete paid for extra shipping and it didn’t happen. also within 3 days the piece are tarnishing and the necklace I bought you can’t even get the charm on. So horrible $300 mistake purchase. And then to be questioned and asked to send multiple photos of order looking for missing item ? Very unsatisfying purchase and quality

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Remembering Daisy

I bought this dog tag with my husband’s and our Great Danes picture after we lost her at 8 yrs old. It came very quickly and he hasn’t taken it off yet. He loves it!!!! I think it’s helping him with the grief of losing her.

July 6, 2026
Unprompted review

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