All About Audrey Reviews 

244
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful, unique, and high-quality clothing. Many highlight the excellent, helpful, and responsive customer service, which often resolves issues promptly. People also appreciate the fast delivery and the thoughtful, attractive packaging, often including reusable fabric bags. However, some customers noted issues with delivery, experiencing delays, lost orders, or parcels left exposed to the elements. A few also felt that customer service was sometimes lacking or unresponsive. There were also instances where product quality or description did not match expectations, with items being mislabeled or appearing different from online images.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the high quality, beautiful designs,... See more

Quality

People report positive experiences with quality, consistently praising the high quality and craftsmanship of... See more

Delivery service

Customers are generally delighted with the delivery service, frequently highlighting its speed and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing satisfaction with their... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the team as "first class"... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly, the customer service team at All about Audrey are first class. As I was buying online I wanted some information about sizing etc. I had a great indepth response from the team, who were so h... See more

Rated 5 out of 5 stars

Great selection of clothes - I wanted something for a 70s themed birthday party and I was spoilt for choice. Service from All About Audrey was first class, although Evri kept me waiting for a few days... See more

Rated 5 out of 5 stars

There wrap around top that I bought fitted really well, it was beautifully made, quite unusual. It arrived in a light weight tote bag, made of similar material. I am very pleased with my purchase, hig... See more

Rated 5 out of 5 stars

Have ordered twice now and am very pleased with the skirt and top I received. They are good quality and I love the originality of the designs. Updates are good after purchase although I wish Evri wo... See more


Company details

  1. Vintage Clothing Store

Written by the company

All About Audrey is a vintage and bohemian fashion brand, based in Brighton's North Laine. We have some of the most beautiful bohemian and vintage clothing Brighton has to offer - mostly from the 60s and 70s - and we absolutely love Indian prints. A lot of our boho dresses, tops, and skirts are made using vintage fabrics. Most of our handmade pieces are totally unique! Audrey lived a nomadic lifestyle in her early years, travelling around the world working in clubs and bars, and selling handmade jewellery on tourist beaches. She has always loved to collect beautiful pieces of bohemian clothing and accessories - particularly the original Phool and Adini dresses. Her designs are inspired by 1970s fashion houses such as Thea Porter and Biba. Her obsession with wildflowers and free flowing dresses with big bishop sleeves is shown in her designs - particularly the peasant, prairie and smock dresses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

244 reviews

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Asks customers to review

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Replied to 63% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(244)

77 reviews in the last 12 months

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Rated 2 out of 5 stars

Trying to get a reply from the staff

Since this shop seems to only react when customers leave a bad review, I'm gonna try again here.
I bought a top from this shop, arrived all good, only it stained some of my clothes in the washing machine. My bad, I shouldnt have put it with lighter colors, oh well. But when I left it to dry outside (because the instructions said specifically to leave it airdry), the sun discolored the part of the top that was facing it!
I dont want to be a Karen, I really don't, but now I have green stained clothes from a top that costed me near 75€ in total with the taxes that I can't even wear because it's not an even color. Maybe it's just a problem with the dye used for the top, who knows.
I contacted the shop a week ago by mail once, twice, no reply so I wrote a instagram message and they left me on view.
Of course I understand I'm not the only customer they have to deal with but I feel stuck not being able to have a reply from them.
So yeah, otherwise it's a nice top, would be nicer if I was able to wear it though.

June 23, 2024
Unprompted review
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Rated 5 out of 5 stars

This company is totally brillant i…

This company is totally brillant i bought a dress & it got taken from outside my house , This fantastic company not only sent me a replacement but was absolutey lovely with my daughter sent with different courier service special delivery first class service Thank you so so much xxxxx

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful dresses

Beautiful dresses, well made from lovely fabrics. One of the items in my order wasn't the right shape for me and the returns process was easy to navigate. I would definitely recommend this company.

May 27, 2024
Rated 5 out of 5 stars

Beautiful dress

Beautiful dress, lovely fabric, great quality and straight forward delivery. Usually wear size 12, got M/L so would be flowy, perfect fit.

May 29, 2024
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Rated 5 out of 5 stars

STUNNING

Very speedy responses and friendly, the clothes are STUNNING so flattering as I’m very pear shaped and made with great quality - love the super eco packaging too

June 5, 2024
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Rated 3 out of 5 stars

Lovely piece

Lovely piece, but the edges of all the seams except the ones on the sleeves weren’t tied off at the ends.

April 26, 2024
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Rated 5 out of 5 stars

Perfect!!

The dress was just as listed and the material is amazing!! Also really fast shipping considering it was international

April 29, 2024
Rated 5 out of 5 stars

Fantastic

I ordered a top and dress and was over the moon how beautiful made they are and so pretty. They also arrived in a beautiful little bag 😍 wonderful

April 26, 2024
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Rated 5 out of 5 stars

Love it 😊

I just received my dress and it's beautiful 😍
It's well made, and fit perfect I ordered XL it was worth.
I will definitely back to your online shop.

December 22, 2023
Unprompted review

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