AllBatteries Reviews 

2,137
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate finding specific or rare batteries, noting that products often work well and meet expectations. People frequently report positive experiences with prompt delivery, with some orders arriving quickly and efficiently, and the ordering process is often described as easy and straightforward. However, a significant number of people were dissatisfied with the company's contact methods, reporting that phone calls go unanswered and emails receive no response. Some customers experienced very slow delivery times, with items often coming from France, contrary to initial expectations. There are also instances of receiving incorrect, defective, or outdated products, leading to issues like batteries not fitting or failing to charge.

What people talk about most

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with their... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with some reporting fast and... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences where... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers expressing satisfaction with the... See more

Customer communications

Reviewers highlight negative aspects of contact, with many expressing frustration over the lack of response... See more

Reviews shaping this summary

Rated 3 out of 5 stars

overall good experience although as an amateur buying batteries I though I was buying a battery with a negative two prong attachment. I did not think the batteries came in many different configuratio... See more

Company replied

Rated 4 out of 5 stars

Good product at a competitive price. Only drawback was advice of delay due to stock only available from abroad but this was countered by an accelerated delivery which met my timescale.

Company replied

Rated 4 out of 5 stars

Competitive price and the battery is working perfectly. Yes delivery was initially indicated within 8 working days then after a few days updated to 10-15 working days because the battery was coming fr... See more

Company replied

Rated 4 out of 5 stars

Took a little while over the Christmas period but to be expected, batteries arrived , all good and working well.

Company replied


Company details


Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

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3.0

All reviews

(2,137)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered a battery for my bike on the…

Ordered a battery for my bike on the 8th April, still waiting a month later? they don't answer the phone, say they will reply within 48hrs to emails but don't bother, now needing to get my bank to deal with this as i'm getting nowhere with them! now need to order from somewhere else! Avoid!

May 6, 2026
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,

The AllBatteries UK Team

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Rated 5 out of 5 stars

I used this company a few weeks ago and…

I used this company a few weeks ago and were extremely impressed. I ordered a battery for a Kindle which has saved me a couple of hundred pounds to replace it. From ordering on-line to my item being delivered, I was very pleased. I would recommend this company to family and friends without any hesitation.

April 5, 2026
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer ,

We are glad that you are satisfied with our services.
Kind regards,

The AllBatteries UK Team

Rated 5 out of 5 stars

I was able to purchase the correct battery

I was able to purchase the battery that is required for my ageing note book which works fine. The correct battery is difficult to obtain fron other sources and I thank AllBatteries for their service.

April 16, 2026
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer ,

We are glad that you are satisfied with our services.
Kind regards,

The AllBatteries UK Team

Rated 5 out of 5 stars

Very easy use website

Very easy use website, great products and prices.
Fast delivery and easy experience, will go back for future battery needs.

March 24, 2026
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer ,

We are glad that you are satisfied with our services.
Kind regards,

The AllBatteries UK Team

Rated 5 out of 5 stars

Battery was delivered at half the…

Battery was delivered at half the quoted time. The size was exactly as the expired one . When the engine cranked over it was much faster than its ever been with the manufacturers battery. I put this down to the higher cranking rampage.

April 2, 2026
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer ,

We are glad that you are satisfied with our services.
Kind regards,

The AllBatteries UK Team

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Rated 2 out of 5 stars

beware...shipped from France

Ordered these with Amazon advertised UK factory. This was a lie! They were eventually shipped from France. During the long wait I ordered the same from a genuine UK firm, Batteriesplus.co.uk and they were delivered the next day.

March 10, 2026
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.

Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Have only dealt with these guys once but was spot on in all respects

I used these guys to resurrect an ancient Alcatel phone I'd be very reluctant to retire - its number is registered everywhere. I'd tried local "we fix anything" phone shops and they didn't even recognise the phone. I bought from another company and they sent me a battery that didn't even fit. These guys sent me the right battery and the phone now has years more life (I hope!). The ordering/delivery process was flawless and their follow up too (even sent me an email reminding me of my consumer rights re. returns etc!)

March 9, 2026
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer ,

We are glad that you are satisfied with our services.
Kind regards,

The AllBatteries UK Team

Rated 5 out of 5 stars

Highly Recommended

As ever, first class professional service from All Batteries. Highly recommended.

February 9, 2026
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer ,

We are glad that you are satisfied with our services.
Kind regards,

The AllBatteries UK Team

Rated 2 out of 5 stars

Dont bother

I ordered battery after being led to believe that it would arrive swiftly. Instead I get an email to tell me its coming from France and it would take 10.working days. When it arrived the battery is nowhere near as good as a Gopro original. Also no reply when I sent an email. My advice is buy elsewhere.

February 11, 2026
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.

Kind regards,
The AllBatteries UK Team

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Rated 1 out of 5 stars

Unprofessional

Was sent wrong battery. Then ignored my emails so I couldn’t return it for a refund. Never buy from them again.

March 1, 2026
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,

The AllBatteries UK Team

Rated 1 out of 5 stars

I received a dead battery - zero customer service

I received a dead battery. I tried to telphone, but only ever received a response that they were not available, but would call back. I did this on five occasions, they never called back. I emailed them asking about the condition of my battery and advice on what I should do. I received no reply. I emailed again with the same result. I shall now set in motion County Court action to recover my money.

January 25, 2026
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,

The AllBatteries UK Team

Rated 1 out of 5 stars

Dyson battery mis sold warranty

Bought a battery from them for a Dyson vacuum cleaner. Everything was fine initially, but after 1 year of use, the battery stopped charging fully and only lasted around 5 mins per charge.

The battery has a 2 year warranty, so sent it back for “testing” and have heard nothing since. I’ve tried emailing, I’ve phoned multiple times and left messages - nothing. They’ve had the battery since 24th December, no communication since the acknowledgement email that they sent to me when the battery landed back at their premises.

Update 14.02.26:
Rang and emailed on Friday (13.02.26) morning. No response from the company AGAIN!! They seem to be just responding to Truspilot reviews to seem like they actually care.

Update 12.05.26:
After at least 15 emails, 3 phone calls (one of them to their French parent company) and a hell of lot of perseverance - yesterday, I was finally refunded the full amount I paid for the failed battery. Organisation is not this company’s strong point, buyer beware.

December 24, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,

The AllBatteries UK Team

Rated 1 out of 5 stars

Battery received different to website photos

After waiting 2 weeks for delivery from France, they sent a different battery to that shown on website at time of order, terminals offset so didn't fit. They accepted the return but no returns label, return postage cost me £12 for somebody elses mistake. They confirmed receipt of the return but didn't process the refund, had to open a dispute with Paypal to get it. They didn't repond to any of my emails and they never answer the phone - AVOID you don't need this kind of hassle - *Follow up on your generic reply - I did try to contact you and you didn't respond, if you want to make it right you can start by sending me a payment for the return postage*

December 18, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,

The AllBatteries UK Team

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Rated 4 out of 5 stars

Took a little while over the Christmas…

Took a little while over the Christmas period but to be expected, batteries arrived , all good and working well.

December 22, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We are glad that you are satisfied with our services.

Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

UPS Battery order

I ordered the UPS Battery at 13.00. It arrivedthe next day.

December 17, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer ,

We are glad that you are satisfied with our services.
Kind regards,

The AllBatteries UK Team

Rated 5 out of 5 stars

I purchased a battery from Allbatteries…

I purchased a battery from Allbatteries just before Christmas as it was a hard to find product , I was so pleased to find the battery was in stock and against extreme odds very close to Christmas the battery was delivered ahead of time and in perfect condition, communication with the company was very prompt , professional and very reassuring , thank you very much and will definatly be deal with you again

December 11, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer ,

We are glad that you are satisfied with our services.
Kind regards,

The AllBatteries UK Team

Rated 2 out of 5 stars

As been mentioned before

As been mentioned before. The item itself is great but no mention when you place the order it might take weeks to deliver from France. At the time I placed the order it said 2-8 days expected delivery. A while later you get the email to say 21 days. That meant I needed to purchase a temporary charger for my event because this one didn’t arrive in time

December 18, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,

The AllBatteries UK Team

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Rated 5 out of 5 stars

All batteries were able to provide me…

All batteries were able to provide me with the right battery at a reasonable price and postage delivered to Northern Ireland when other uk suppliers failed to provide a service. Great service

November 21, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer ,

We are glad that you are satisfied with our services.
Kind regards,

The AllBatteries UK Team

Rated 1 out of 5 stars

Super slow delivery!

The batteries are fine, however I needed them fairly quick and they took over 2 weeks to arrive which is ridiculous considering the postage cost!

November 7, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,

The AllBatteries UK Team

Rated 5 out of 5 stars

An excellent service

Your supplied what I considered to be a rare battery with no fuss. A very good service given the issues caused by Brexit. Grandson can now use the walkie talkie that Grandpa has had for years.

November 22, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

dear customer ,

We are glad that you are satisfied with our services.
Kind regards,

The AllBatteries UK Team

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