allChalets Reviews 58

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

What a lovely chalet! Very spacious, new kitchen and most bedrooms had enough suit which we were not expecting. Check in was smooth and great communication. Photos on website really really do not do... See more

Rated 5 out of 5 stars

This is the second year in a row we have booked a group ski trip via allChalets. From sourcing the appropriate resort and accommodation, to assisting in making the entire booking process seamless it... See more

Rated 5 out of 5 stars

Very well located. Better than expected given how on the edge of the town it seemed on the map. The entrance is right by a public walkway that connects to a lift that takes you straight into the town... See more

Rated 5 out of 5 stars

Have used allChalets for a number of years now and their service has always been amazing. Yvonne is brilliant to deal with - super helpful and makes everything clear and easy. Will definitely conti... See more

Company details

  1. Ski Holidays
  2. Holiday Accommodation Service

Written by the company

Ski chalets and ski holidays from allChalets.com. We specialise in ski chalets and apartments and offer properties from private chalet owners, independent chalet companies and large ski holiday tour operators. Search over 8,000 ski properties online, or get in touch and let our ski experts find the ideal property for your next ski holiday. All bookings offer 100% financial protection through the Travel Trust Association.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 5 out of 5 stars

Fantastic Ski Trip to St Anton Austria

We had an absolutely fantastic experience with AllChalets! Our large group of 13 skiers and snowboarders needed a catered chalet in St. Anton, Austria, and Yvonne at AllChalets went above and beyond to help us find the perfect one. From start to finish, she was incredibly helpful, informative, and a pleasure to work with.

The entire booking process was seamless, and Yvonne ensured that everything was taken care of, making it an enjoyable and stress-free experience. When we arrived, we were blown away, the chalet was absolutely perfect! It had everything we needed, with plenty of space for our group, hot tub, and was incredibly comfortable. Our chalet hosts were fantastic, and the food and beverages exceeded our expectations.

Overall, it was an amazing trip, and I can't recommend AllChalets enough. If you're looking for the perfect chalet and a smooth booking process, be sure to work with Yvonne at AllChalets, she made all the difference!

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish - staff were very helpful and the apartment & on site facilities much better than we expected- The Chairlift restaurant was a real bonus too thanks would use again 🙏🏻💕

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

I've booked several chalets through…

I've booked several chalets through allchalets. I find the choice excellent, and better value compared to package company's. AllChalets staff are always quick to respond to email enquiries. Def my 1st choice for catered chalets.

January 11, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

This company has been super quick at responding to any queries. The booking process and payment method was really easy. We are really looking forward to our stay.

January 10, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

A reasonably comfortable chalet but be prepared to walk through another bedroom to get to your own.

Likes - Great hosts - thank you Alice & Joss
Dislikes - Unclear bedroom plan which meant some guests having to walk through another married couple bedroom.
Very small uncomfortable bed - we took the mattress and put it in the floor.
Misleading description concerning the proximity to the slopes - the nearest piste is approximately 700m away and not the advertised 50m.

December 21, 2024
Unprompted review
allChalets logo

Reply from allChalets

Sorry to hear that you were not able to ski 50m from the chalet. Until this winter it was possible. However owners of the chalets on the edge of the Nassereinerstraße and the Pfarriweg who had previsouly permitted skiing at the back of their chalets, have put an end to that unfortunately. We have updated the chalet details with this new information.
Whilst the 2 inter-connecting bedroom information was detailed in the chalet advert, we understand that this is not suitable for all groups.

Rated 5 out of 5 stars

Thank you AllChalets

Thank you AllChalets, a great help and experience booking the Chalet. Having a great time with a good group of new friends skiing in La Plagne 1800, with wonderful hosts.

December 15, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good exeprience!

Easy booking. Good communication prior to and during our stay at the chalet. Yvonne was always responsive to my queries. Ultimately, another excellent week on the slopes!

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Our experience with All Challets

Very good offer, good communication. The apartment Myosotis 11 was excellent. We just missed WiFi on the first floor,. Wood for a fireplace ready at the arrival would be highly appreciated.

March 22, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look