All Checked Up Reviews 267

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and professionalism, often highlighting the quick response times and rapid delivery of results. Many people found the staff to be friendly, knowledgeable, and reassuring, making the overall experience pleasant and comfortable. However, some customers experienced issues with the product itself, specifically with the finger-prick test kits not yielding enough blood for a sample, making the kit unusable. A few other people also felt that the results took longer to receive than advertised, requiring them to chase for updates.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the first-class,... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

Response time

Clients share positive opinions on response time, with many reviewers praising the speed of service.... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Product

Customers had ambiguous experiences with the product. Some reviewers received their kits and results quickly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing company got the home testing kit fast it had very well detail leaflet inside to help you do at home, got my results back in less the 24hr from them receiving my test. Also received a birthday... See more

Rated 5 out of 5 stars

A really rare and great company. Felt at ease throughout having bloods taken. Fully informed about the service and the friendly staff were very knowledgeable and professional who couldn’t do enough... See more

Rated 5 out of 5 stars

Fantastic service. I booked in with AllcheckedUp to have the complete well person blood test. The pharmacist was very helpful in answering any questions I had. I was given an appointment within a day... See more

Rated 5 out of 5 stars

Very friendly and efficient service, competitively priced. Test was picked up around midday and back with All Checked Up by 3.00 pm. Results of test were back just after midnight the following day, th... See more


Company details

  1. Pharmacy

Written by the company

Private Blood Tests, Health and Cancer Screening In-Person or At-Home


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

267 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Clear pricing structure

Clear pricing structure , friendly and professional pharmacist and staff . Got my results back in under 48 hours .

July 13, 2024
Unprompted review
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Reply from All Checked Up

Thank you for taking the time to write a great review - we appreciate it. We're really pleased you were happy with our service. Regards All Checked Up Team

Rated 5 out of 5 stars

Professional and courteous service

I arrive at the lab and found that the allocated date was the following day and despite this error on my part, I was attended to promptly and the report was sent promptly too. I had a very pleasant experience. Thanks a lotm

June 26, 2024
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Reply from All Checked Up

Thank you for taking the time to write a review and sharing your positive experience with us. We are pleased that you're happy with our services

Rated 5 out of 5 stars

Very professional…

Have anxiety when it comes to medical issues and they made me feel very relaxed without compromising on professionalism.

July 11, 2024
Unprompted review
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Reply from All Checked Up

Thank you for taking the time to write a review and sharing your positive experience with us. We're really pleased our team made you feel relaxed. We hope to see you again soon :)

Rated 5 out of 5 stars

AllCheckedUp saved my life” My blood…

"AllCheckedUp saved my life”
My blood test was sent to the laboratory for analysis the same day and the next day the results came back showing a higher-than-average reading. This immediately prompted the Pharmacist at AllCheckedup to send a referral letter to my GP. - After one month of tests including a Biopsy I was diagnosed with Prostate Cancer at the early stage for which now I am receiving treatment … Thank you to  AllCheckedUp

May 12, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic place with fantastic staff

Fantastic place with fantastic staff. Very warm and welcoming, the nurse who did the blood test was great. Got it 1st time and barely felt it. The guy at the front desk was very friendly, very funny and the young lad was very knowledgeable and friendly.
The whole experience was very good well worth the money

June 29, 2024
Unprompted review
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Reply from All Checked Up

Thank you for taking the time to write a review and sharing your positive experience with us. We are so happy our team was able to make your experience great

Rated 5 out of 5 stars

Excellent service

Excellent service, easy to book (I had to phone as the online payment didn’t go thro, phone was answered immediately even at 7pm!). Staff were welcoming and pleasant, phlebotomist was great, everything explained clearly and all questions answered. Results came through within promised time scale, easy to understand and accompanying letter highlighted areas to look at further with my GP. Highly recommend.

June 20, 2024
Unprompted review
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Reply from All Checked Up

Thank you for taking the time to write a review and sharing your positive experience with us :)

Rated 5 out of 5 stars

Great Experience!

Great experience! Results within 24 hours for most test elements. Really lovely people. Bloods expertly taken. Easy access and parking.

June 28, 2024
Unprompted review
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Reply from All Checked Up

Thank you for taking the time to write a review and sharing your positive experience with us

Rated 5 out of 5 stars

The company are absolutely fantastic…

The company are absolutely fantastic and their work is always excellent and quick service.

June 24, 2024
Unprompted review
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Reply from All Checked Up

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.

Rated 5 out of 5 stars

ELITE SERVICE, BY FAR THE BEST!

As a pharmacist working in the NHS, THIS IS THE BEST EXAMPLE OF HEALTHCARE DONE RIGHT. Checking in was very straightforward and the blood test was conducted with in a professional manner. The phlebotomy team were very polite and friendly and it was a seamless process. I got my results later in the day and was talked through each result by a clinician who knew what they were doing. I can't recommend AllCheckedUp enough!

June 5, 2024
Unprompted review
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Reply from All Checked Up

Hi Bhavik,
Thank you for taking the time to write a review. We're really pleased you were happy with the service received and found the phlebotomy team polite and friendly. We hope to see you again soon. All Checked Up Team

Rated 5 out of 5 stars

Reassuring and quick service

Reassuring and quick service with easy instructions.

May 28, 2024
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Reply from All Checked Up

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it. We look forward to having the opportunity to serve you again. Regards All Checked Up Team

Rated 5 out of 5 stars

So pleasent and friendly

So pleasent and friendly, blood was taken so gently that I didn't even feel anything.

June 4, 2024
Unprompted review
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Reply from All Checked Up

Thank you for taking the time to write a review and sharing your experience. We look forward to seeing you again :) All Checked Up Team

Rated 2 out of 5 stars

I have found it very difficult to use this kit…

I have found it very difficult to obtain the amount of blood needed for this test. simply pricking a finger doesn't provide enough, you would have to cause an injury to fill the bottle. If I had known this before purchase I wouldn't have bought the kit. It is a lot of money to waste and I am no further forward to knowing about my health. Disappointed!

May 30, 2024
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Reply from All Checked Up

Hi,

I’m sorry you found getting a blood sample from our self-collection kits difficult. Our self-collection kits are UKCA-marked and assembled to ISO13485:2016 standards. These are the same kits used in the NHS as well as Private.

We have a high success rate from patients using self-collection kits to take blood samples at home and before purchase, we are very honest in the description on our website by recommending our self-collection kits only if you are confident in taking a home blood sample. We also offer step-by-step instructions, a Top Tips leaflet, and a video to help you take a finger-prick blood sample. There is no need to cause injury to yourself to collect the required amount of blood and, if you prefer, we can offer alternative options such as having your blood taken by a phlebotomist at our Manchester or London clinic, or from a third-party clinic that may be more local to you.

I can see we have sent you 2 follow-up emails before your review to see if there is anything we can help with and a further email on the day of your review asking how we can resolve this for you; however, we have not received a response to any of our emails nor had the opportunity to speak with you to discuss how we can make things right.

Please feel free to get in touch directly by phone or WhatsApp on 01625 568 188, email at hello@allcheckedup.co.uk, or live chat on our website, and we’d be happy to see how we can resolve this for you

Regards
Daniel, MD

Rated 5 out of 5 stars

Blood PSA level

Results obtained very fast

May 28, 2024
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Reply from All Checked Up

Thank you for taking the time to write a review and giving us 5*. We are pleased you found the service quick. All Checked Up Team

Rated 1 out of 5 stars

Which medications to stop before testing

I got an equivocal test result first time. So, I ordered another test and asked (repeatedly) which (if any) of my vitamins / medication I should stop taking and for how long before doing the second test so that I received an unequivocal result this time. Still no response.

May 28, 2024
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Reply from All Checked Up

Hi Mark. We have responded to your question you sent via email. I see that you replied to our response earlier today and we have subsequently replied to your email today. Please let us know if you have not received this response. You can always get in touch via phone, WhatsApp or live chat if we can help further. Regards All Checked Up Team

Rated 5 out of 5 stars

clean and welcoming

what a great clinic,warm and welcoming super clean and very professional what more can you ask for...we got the results next morning at 7am and massive weight off as we got the results we wanted ...I would definitely go here again... worth the hour drive for us would do it again in a heartbeat :-)

May 29, 2024
Unprompted review
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Reply from All Checked Up

Thank you for taking the time to write a review and sharing your experience with us. Please feel free to get in touch if you have any questions about your results or if we can help with anything. We look forward to seeing you again :) All Checked Up Team

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