Allegiant Finance Services Reviews 

2,437
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 543 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate how straightforward and quick the entire process is, noting that filling out the initial forms takes very little time while staff consistently keep them well informed. People frequently mention that settlements and payments are deposited promptly into their bank accounts once cases are successfully resolved, greatly removing stress from the situation. Though some customers experienced noticeable delays, mentioning that communications took much longer than expected and regular updates were sparse during their claims. A few individuals also felt that response times during certain challenging stages could be improved to ensure better clarity.

What people talk about most

User experience

Customers had positive experiences with user experience, reporting that the process was quick, simple, and... See more

Claim

People report ambiguous experiences with claim processing. While some reviewers praise the fast, easy process... See more

Service

Users describe positive interactions with service, highlighting a straightforward and professional process... See more

Payment

Consumers find payment experiences to be mixed, with many reporting fast payouts and money landing in their... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying greatly across users.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a bit apprehansive about this being a scam if I am honest but it was really easy and they kept me updated on how it worked and timeline etc. Claim was completed and paid out within 8 weeks and o... See more

Rated 5 out of 5 stars

What can I say Andrew West you are amazing. I honestly thought it would have been a letter of apology from my insurance company not an extra £600. Honestly a fantastic service from Andrew keeping me u... See more

Rated 5 out of 5 stars

I cannot fault the process or the communication. As long as you enter into the process with your eyes open and know, if your case is successful, you are liable for a %ge of the settlement to Allegiant... See more

Rated 5 out of 5 stars

Even though I was disappointed with the insurance payout for my car total write off, I did not do anything about it. When I saw that Allegiant could do the hard work for me, I thought it was worth a... See more


Company details

  1. Small Claims Assistance Service

Written by the company

A Claims Management Company Regulated and Authorised by the Financial Conduct Authority. You do not need to use a claims management company to make your complaint to your lender. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free.

No Cash No Fee

We only charge a fee when you receive "Cash" in your bank.

We only charge a fee when you receive "Cash" in your bank.
Our success fee is due only if your lender makes a compensation payout, and ranges between 18%-36% inc. VAT. We do not charge you for any part of a settlement that results in the lender reducing your outstanding balance – that is on the house!

We have successfully wiped over £21+ Million of debt for our customers.

View our fees here: https://allegiant.co.uk/compliance/our-fees-2/

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,437)

544 reviews in the last 12 months

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Rated 5 out of 5 stars

Trustworthy

Even though I was disappointed with the insurance payout for my car total write off, I did not do anything about it. When I saw that Allegiant could do the hard work for me, I thought it was worth a try. The company operates transparently with a proper address and phone number and humans communicate - it isn't AI. I was surprised how quickly the matter was resolved and I was very satisfied with the outcome. Payment was made quickly after resolution.

May 7, 2026
Rated 5 out of 5 stars

Additional payment for an old total loss…

Allegiant contacted me about a previous total loss claim I had in an old car. They said they might be able to get me a bit more of a settlement. I didn’t think they’d be able to as so much time had passed but let them have a go anyway. To my surprise, I got an extra £700 which paid for a family weekend break to Center Parcs! Very happy with that.

May 2, 2026

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