Allens E-Bikes Reviews 

104
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have very specific needs in a bike and everyone there, especially Mike, gave me fantastic advice and recommendations for bikes that would suit me. The bike arrived quickly and is does everything I n... See more

Rated 5 out of 5 stars

Telephoned to discuss folding bikes to get in the car for caravaning. He had a good range so went over and test rode 3 bikes in our budget. Purchased two. Had an issue but called him and he immediatel... See more

Rated 5 out of 5 stars

Traveled from Leicester to visit Allen’s Ebike because they were recommended by a friend Was not disappointed fantastic customer service. Very knowledgeable on all their bikes nothing was to much... See more

Rated 5 out of 5 stars

We went to look at an electric bike, with no intention of buying one for a couple of months. However, Allen was friendly, professional and certainly knew his stuff, very knowledgeable and we were ab... See more

Company details

  1. Bicycle Store

Written by the company

Allen's E-Bikes promise to deliver the highest quality E-Bikes and E-Motion products and accessories, with full warranty and service plans. Our service and products are the very best for you the rider. Mike and Dave (father and son) have worked very hard to locate and source the very best ranges of E-motion Bikes and personal travel solutions, to suit all budgets, with great warranty for peace of mind and with our in-house maintenance team you can purchase with confidence. We promise, if you can find the same model of E-Bike elsewhere, we will match the price. Mike and Dave want to bring you the very best shopping experience with this family business, with a big chain confidence, but with a personal 1-2-1 experience. ​ Not only have we got a great selection of E-Bikes, we also pride ourselves on locating the very best in outdoor gadgets and accessories. We are sure that you will find our selection of products the best in town!


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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4.8

All reviews

(104)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I wish all stores were this good

I wanted an e-bike but couldn’t afford a new one so I popped into Allen’s E-bikes on the off chance that they had any preloved bikes. I was in luck, I found the perfect bike. Dave couldn’t have been any more helpful if he tried, and Mike is just a sweetheart. I felt wonderfully looked after as someone new to e-bikes. Dave was able to give me a full background on the bike, and also checked everything was in tip top condition before I left. The other thing that really impressed me was that they wouldn’t sell me anything I didn’t actually need, in fact it didn’t feel like they were selling me anything! What I mean by that is they gave me all the information and advice but ultimately gave me the space to make my own mind up, it was very relaxed and no pressure. The team at Allen’s are obviously very passionate about their products and the e-bike lifestyle, and that passion is contagious! Many thanks to team Allen’s E-bikes ❤️

July 30, 2024
Unprompted review
Allens E-Bikes logo

Reply from Allens E-Bikes

Such a lovely review. Thank you. And we hope you enjoy your fabulous e-bike.

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Rated 5 out of 5 stars

Excellent service

So helpful to us newbie’s to e cycling. Dave let us try a few bikes out which was very helpful in our purchase.
Loving our new bikes. Thanks for all the help.

July 13, 2024
Unprompted review
Allens E-Bikes logo

Reply from Allens E-Bikes

Happy to help you with your new e-bike purchase. Happy cycling.

Rated 5 out of 5 stars

Friendly & Knowledgeable.

We were welcomed by Dave, the owner, he was very helpful & knowledgeable.
He has a superb array of electric bikes to fit all requirements, & I would recommend a visit if you’re interested in getting an e-bike.
Well worth it.

July 10, 2024
Unprompted review
Allens E-Bikes logo

Reply from Allens E-Bikes

Thank you for the review. all the best.

Rated 5 out of 5 stars

2 fold up e-bikes from Allens

We bought 2 fold up e-bikes for use in our Motorhome from Allen’s E-bikes. They are a game changer for us. The quality of the bikes are superb and the service we received was first class and the whole purchasing experience went without a hitch. We are two happy customers!!!

March 30, 2024
Unprompted review
Allens E-Bikes logo

Reply from Allens E-Bikes

Thank you for the fabulous review. Enjoy your folding e-bikes.

Rated 5 out of 5 stars

A new estarli e28

I just collected my estarli e28 from Dave at Allen's e-bikes. From first investigation and test rides a year ago, to eventual purchase of a bike suitable to be carried on a motor home, Dave proved very knowledgeable and helpful. I'm lucky enough to live locally and his offer of temporary secure parking whilst in town is exceptional.

April 29, 2024
Unprompted review
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Reply from Allens E-Bikes

Thank you for taking the time to share your experience, we know you will continue to enjoy your fabulous E-bike

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Rated 5 out of 5 stars

Fantastic Experience

Thanks Dave for all your help and patience. Allens couldn’t do enough to help find the ideal bike for me. If you’ve never tried an e-bike, do it! You won’t regret it!

April 27, 2024
Unprompted review
Allens E-Bikes logo

Reply from Allens E-Bikes

Thank you. Your smile on your test ride said it all. Happy cycling

Rated 5 out of 5 stars

Allen’s e bikes

Dave is a nice guy and very helpful, the bike I perchased from him is fantastic.

April 27, 2024
Unprompted review
Allens E-Bikes logo

Reply from Allens E-Bikes

Thank you for the review. Happy cycling.

Rated 5 out of 5 stars

Best Local Bike Bike Shop

Picked up my Orbea Urrun today from Allens E-Bikes. Allens ensure the buying process is pleasurable and hassle-free. Dave is knowledgable, friendly and passionate about everything e-bikes. He genuinely cannot do enough to make sure you get the best bike for your needs and within your budget. Allens is a great example of why I will always stick with a local bike shop and avoid the big chain stores. Thanks Dave and team, you guys are awesome!

April 27, 2024
Unprompted review
Allens E-Bikes logo

Reply from Allens E-Bikes

Thank you for the review we know you will continue to love your new e-bike.

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Rated 5 out of 5 stars

Allen was brilliant

Allen was brilliant! Really helpful and informative. We had to decide between 2 e-bikes and at no time did he try to sell us the more expensive one. Great to see so many options in the shop and get guidance on the pros and cons. He went out of his way to be helpful.

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Thoroughly professional and friendly…

Thoroughly professional and friendly service, and I'm very pleased with my new e-bike too! Highly recommended.

March 7, 2024
Unprompted review
Allens E-Bikes logo

Reply from Allens E-Bikes

Thank you for your review. We know you will love your fabulous E-Bike.

Rated 5 out of 5 stars

Dave was absolutely brilliant

Dave was absolutely brilliant. Passionate about ebikes and told us all we needed to know. Free delivery and part exchange. Would highly recommend.

April 1, 2024
Unprompted review
Allens E-Bikes logo

Reply from Allens E-Bikes

Thank you for your Review.

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Rated 5 out of 5 stars

Friendly, knowledgeable and helpful

Dave gave me a lot of time and advice on the right folding e-bike for my London commute via train. After test riding a couple of bikes with him, he helped me choose the right model for my size (I’m 6’ 4”) and travelling needs. I wanted to buy local, but ordered through my company cycle to work scheme and Dave talked me through the whole process. I had my bike within days of ordering - and Dave was happy to go through all the features again when I picked the bike up (and again answered all my questions when I later phoned with a query). I’m really pleased with the bike - and as I only live down the road, I feel very confident that should I have questions or need help in the future, I am just a short zip up the road on my bike away from a friendly and professional service.

February 29, 2024
Unprompted review
Allens E-Bikes logo

Reply from Allens E-Bikes

Thank you for your review. Happy cycling on your fabulous folding E-Bike.

Rated 5 out of 5 stars

Dave at Allen’s e-bike

Dave is an easy to talk to person he answered all our questions and helped us with a test ride before we purchased 2 e-bike. I would highly recommend going and having a chat, 5 stars

February 24, 2024
Unprompted review
Allens E-Bikes logo

Reply from Allens E-Bikes

Thank you for the review. We know you are going to love your folding e-bikes.

Rated 5 out of 5 stars

My Folding E-Bike

Having thoroughly researched e-bikes and owned a couple of very old ones, I watched all of Dave Allen’s You Tube Videos, assisted by Mike, the Cameraman. I settled on the folding e-bike I wanted, and ordered it from Dave, who was extremely helpful and patiently answered all my questions. Despite living in Cumbria, the bike arrived within 3 days of ordering and was in pristine condition. I have every confidence in their after sales assistance should it be required, and I whole heartedly recommend this Company to you.

February 23, 2024
Unprompted review
Allens E-Bikes logo

Reply from Allens E-Bikes

Thank you for your review and glad you are happy with your choice of folding Ebike. Happy to help you.

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Rated 5 out of 5 stars

Simply the best

I went in told them I was looking for a new electric bike. A very nice guy showed me two bikes and let me try them both. He explained everything about both bikes. I chose the one I preferred. I sealed the deal with Dave.
Dave delivered it to me the following week.
I have been out and about on it and just love it.
I recommend this shop for friendly and super efficiency.

Thank you
Mary

January 31, 2024
Unprompted review
Allens E-Bikes logo

Reply from Allens E-Bikes

Thank you for your review, we are glad you are enjoying your new bike.

Rated 5 out of 5 stars

Big Dave your the Man

lovely company to deal with and the whole experience from initial contact to taking delivery of my ebike i can't fault and can highly recommend anyone who is looking for a ebike to have a chat with Dave

Thanks Again

February 7, 2024
Unprompted review
Allens E-Bikes logo

Reply from Allens E-Bikes

We know you will love your folding
E-Bike. Enjoy. And thank you for your business.

Rated 5 out of 5 stars

Cracking Service

Allens E - BIKES are very helpful, I wanted a folding bike but wasn't sure what to go for, they helped me find the right one for me and helped me through the cycle to work which they made a very smooth process, Would Recommend!!

February 2, 2024
Unprompted review
Allens E-Bikes logo

Reply from Allens E-Bikes

Thank you for your Review. we know you will love your folding e-bike.

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