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Alleviate Financial Solutions Reviews 3,289

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,421 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized and understanding approach. The overall service is often described as excellent, with consumers appreciating the efficiency and ease of their experience, along with a user-friendly process. However, some customers also noted issues with payment processes, specifically concerning service fees and the allocation of monthly payments, leading to confusion and dissatisfaction regarding the actual amount paid to creditors versus company fees. A few other people also felt that the company's actions did not align with initial promises, resulting in a worsening debt situation or unexpected credit limit reductions.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the staff for being... See more

Customer service

Customers had positive experiences with customer service. Reviewers frequently highlight specific... See more

Service

People report positive experiences with service, often highlighting the professional, speedy, and kind... See more

User experience

Clients share positive opinions on user experience, highlighting that the process is simple, easy to... See more

Payment

Reviewers mention ambiguous feedback about payment. Some customers report dissatisfaction, citing issues like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alleviate took a huge load off me by helping with my debt! I just couldn't get ahead. I have never had such professional, speedy, and kind service! All staff are thorough and always willing to listen... See more

Company replied

Rated 5 out of 5 stars

London was super patient and seemed knowledgeable about the process. He was able to answer all of my questions and ensure I understood each step. The entire process was easy, and fairly quick. It to... See more

Company replied

Rated 5 out of 5 stars

Hoping the complete experience will be great. Will have to write another review midway through the program and at the end. The process so far has been fairly easy. The understanding and the mechanics... See more

Company replied

Rated 5 out of 5 stars

The whole entire process was so easy with Alleviate with Tamara's assistance. She was congenial, courteous and extremely professional but above all personable. I answered her questions truthfully an... See more

Company replied


Company details

  1. Debt Relief Service

Written by the company

Alleviate Financial Solutions helps people who are in debt, resolve their debts so that they can have financial freedom once again.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great Experience with this Company

Great Experience with this Company. Glad i found them so they Helped me get out of the Pickle i'm in. Great Staff.

April 13, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Thanks for sharing, Christine! We’re happy you found us and even happier we could help you find a solution.

Rated 5 out of 5 stars

The person who help Matthew was very…

The person who help Matthew was very helpful and professional. He really looked out for me.

April 13, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Thanks for sharing how it went, Linda! We're glad Matthew was able to help and we sincerely appreciate your feedback.

Rated 5 out of 5 stars

They’ll take care of you

It was smooth and easy

April 14, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Just as it should be, Ismael! We're honored to be a part of your debt free journey and are always a call away if you need anything.

Rated 5 out of 5 stars

The representative Jeffrey Parham

The representative, Jeffrey Parham, was incredibly professional, patient, respectful, and knowledgeable. Though I have not submitted a payment (as of yet), Parham’s overall disposition was very impressive. I am very grateful for his time.

April 13, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

KG, we’re truly grateful for your feedback and thrilled Jeffrey took the time to help provide such a positive experience. Thank you for sharing!

Rated 5 out of 5 stars

My experience was really great Neil was…

My experience was really great Neil was so nice and very patient took time to explain everything I really believe he cares about his customers

April 7, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Janice, we’re so glad Neil took the time to explain everything clearly and that you felt his genuine compassion for helping others. Thank you for sharing your experience!

Rated 5 out of 5 stars

Very helpful and awesome job your staff…

Very helpful and awesome job your staff did I am very satisfied they are very helpful thank you

April 13, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Lambert, we’re always happy to help—and so glad to hear you’ve been in great hands with the team. Thank you for sharing your experience!

Rated 5 out of 5 stars

So helpful and friendly

So helpful and friendly. Ean listened to all my troubles and found the right plan for me

April 14, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Joanna, we’re so glad Ean took the time to truly listen and help you find the best path forward. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

Friendly conversation

Friendly conversation, in detail information and discussion.

April 13, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Happy to hear it, Abdul! Thanks for letting us know how it went. 😄

Rated 5 out of 5 stars

Michelle was amazing

Michelle was amazing! She took me step by step through the process. I couldn’t be more satisfied.

April 14, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Thanks for taking a moment to recognize the service you received, Elizabeth! We’re thrilled Michelle was able to guide you through the process step by step and deliver such a great experience.

Rated 5 out of 5 stars

Evan F

Evan F. was wonderful. I felt he cared and is a great conversationalist.

April 14, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Feeling truly cared for means everything to us. We’re so glad Evan was able to support you and create a positive experience.

Rated 5 out of 5 stars

The representative was very honest and…

The representative was very honest and upfront with me. He was very with my predicament. I was very happy to do this in moving forward in getting my debts taken care of.

April 14, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Patricia, thank you for sharing your experience. We’re honored to support your debt‑free journey and are pleased to hear your representative provided clear, transparent guidance. We look forward to the progress ahead!

Rated 5 out of 5 stars

Very pleased to work with.

Very helpful, polite, understanding. He is concerned, considerate & personable. He seems like he genuinely cares about people & not just trying to push the service. Thank you Adler Andre. It’s a pleasure to work with you/him. 🙂

April 13, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Tessa, we truly appreciate your feedback and are thrilled Adler took the time to really listen and help find the right solution for your situation.

Rated 5 out of 5 stars

Very nice very smart in my opinion and…

Very nice very smart in my opinion and straightforward with being attentive and understanding respectful and honest

April 13, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Thank you for sharing your experience, Tasha! We’re delighted your representative was able to help and wish you all the best on the journey ahead.

Rated 5 out of 5 stars

So far so good

So far so good

April 10, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Glad to hear it's been smooth sailing, Robert! Thanks for letting us know how it went.

Rated 5 out of 5 stars

Dallas is a recommendation I will give to family

Dallas was educated, helpful, explained to my understanding. He was friendly and understood my situation. He gets you excited for a new beginning. Here’s to 36 months Dallas.

April 11, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Jacqueline, we’re so happy to hear Dallas was able to help you find a path forward. We’re excited to be part of your debt‑free journey and are always just a call away if you need anything.

Rated 5 out of 5 stars

It was easy to navigate and Aaron was…

It was easy to navigate and Aaron was very helpful

April 11, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Thanks for sharing how it went, Kevin! We’re delighted Aaron was able to help and truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Anthony was very good to work with!

Anthony explained and didn’t judge! Explained my options

April 10, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Thanks for sharing, Roger! We’re glad Anthony could offer the support and understanding everyone deserves.

Rated 5 out of 5 stars

They took time to listen ,explain the…

They took time to listen ,explain the program and answer all my questions
I would highly recommend them

April 6, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Larry, we truly appreciate your recommendation and are glad to hear your representative took the time to clearly explain the details and answer all your questions. Thank you for sharing!

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