Alleviate Tax Reviews 

339
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and compassionate approach, making them feel heard and understood. The customer service is frequently highlighted as exceptional, with many appreciating the detailed explanations and guidance provided throughout the process. The service itself is often described as timely, effective, and stress-relieving, leading to successful outcomes for their tax issues. However, some customers also noted issues with contact and payment, mentioning difficulties in reaching representatives or feeling pressured into financial commitments. A few other people also felt that the company's promises were not always fulfilled, leading to dissatisfaction with the service received.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many customers expressing satisfaction and... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction and recommending... See more

Customer communications

Customers consistently note ambiguous experiences with contact, with some expressing gratitude for being... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting feeling pressured regarding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After receiving a tax bill for a late filing, I knew I needed help. Alleviate Tax was highly rated, so I reached out. Jack Linton was super helpful in getting my case started. Professional, courteous... See more

Rated 5 out of 5 stars

Aleviate Tax did an amazing job getting me out of the bad situation that I was in. Their whole staff was great and my case manager Bryan was very friendly, very helpful and kept me informed every ste... See more

Rated 5 out of 5 stars

They are absolutely the best . I reached out to them and spoke to Micah first then Tyler. They jumped on my issues with IRS immediately. They were very informative and helpful an professional. They ex... See more

Rated 5 out of 5 stars

I have a great experience with my case manager and tax preparer. Also the assistant were very understanding and willing to help. Gabriella Martinez has always keeps me informed. Issac was very good s... See more


Company details

  1. Tax Advisor
  2. Tax Attorney
  3. Tax Consultant
  4. Tax Preparation Service

Written by the company

Alleviate Tax is a nationwide tax firm that employs tax attorneys, CPAs, and enrolled agents to handle all of our clients' tax needs. We relieve our clients’ stress of owing tax debt and dealing with the IRS by holding their hand through the whole process of resolution and providing world-class customer service.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

339 reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 17% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(339)

268 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I just started the process with…

I just started the process with Alleviate and Denis Luka was thorough and patient in answering all my questions. The initial fee to start was $495.00 and they assisted me with paying it in such a way as to not cause me more financial anxiety. It will be a couple of days for them exercise the POA to get the total debt from the IRS and to compile a program that I approve of and then hopefully, when given to the IRS they agree.

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

This company lures you in

This company lures you in, giving false promises of guidance and follow thru. Dealing with the IRS is frightening, and as a small inexperienced business owner, I was looking for a company that would help.
After paying almost $10,000 for resolution and personal taxes, I was ignorned, case workers quit and I was never informed, had appointments that were not followed thru and worse of all, they applied high pressure tatics on me, a 78 year old women. I am not a happy customer and do no recommend this overpriced, company.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Walked us through the process said we…

Walked us through the process said we qualified then explained all the following steps. They were transparent and answered our questions and concerns
Gave us some light in a dark situation
Looking forward to seeing this through
If your on the fence give them a chance Emily was fantastic with us

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with alevat tax and Emily…

My experience with alevat tax and Emily berducie was extraordinary pleasant the work they do is to the ut most professional and fast too I highly recommend there services to any one thank you alevat tax and Emily for all your hard work .

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Jeff at Alleviate Tax. He was professional, patient, and very knowledgeable throughout the entire process. He explained everything clearly, answered all of my questions.

What stood out most was his excellent customer service and honest communication. I definitely recommend asking for Jeff.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

This company overall is great

This company overall is great! Everyone from the first call to the in between calls theybhave been very professional and polite and treating my case with exceptional care. They have relieved a lot of stressand worries!

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t use Alleviate Taxes!! Horrible Customer Service

Hi, an update on the this company. Don’t waste your money or time!

I paid $200 for a Dog snd Pony show! Basically lead generator who forwards you to the finance person, (Dog snd pony show!)

All Alleviate employees want is your money!!!! Get you stuck contract that you paid for and services is Horrible! They don’t care because you are stuck in a contact!!!

Another Dog snd Pony show .. promise a quick service after you make the first payment!

LIARS!

Once you pay .. run around and incorrect information on your account..

Example, you don’t need your hard copies of your taxes because it’s all electronic. Then you throw away the documents snd the next person tells you do! Of Course!

You leave messages for your contact they don’t get back to you!

They tell you, ‘Big Company!’ But forget to add incompetence and disorganized!!!

You would be better negotiating with your taxes directly!

When they sign you up, they don’t tell you how disorganized/incompetent they really are!

They want your money but don’t give a Damn about you!

Otherwise, you will pay the full amount and paying Alleviate taxes who don’t return calls and hard to get hold of you contact …

They apologize for the Horrible Service! Blah Blah Blah

Don’t waste your money!!!

Tomorrow I will update the names that I have worked with who has given me Horrible service!!!

March 22, 2026
Unprompted review
Rated 1 out of 5 stars

I think they keep having my review…

I think they keep having my review taken down.. this company sucks.. they can't do the most basic tax return. I grouped a couple years tax returns together and they all got rejected but one.. they cost me that covid stimulus check too.. DO NOT DO BUSINESS WITH THIS COMPANY

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Myles Vasquez has been amazing

Myles Vasquez has been amazing. He listened and just simply explained the process from beginning to end. To me that says a lot Transparency and Communication were both displayed and they come highly recommended.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Professionalism and customer Service

My representative, Myles Vasquez,answered many questions, appeared genuinely interested in my current situation. Having to deal with this issue, in and of itself is overwhelming and provokes anxiety to its highest level. Each business should have employees with Myles professionalism. I can't say enough about my experience working with him. What a stellar employee!

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

I am really satisfied with Alleviate…

I am really satisfied with Alleviate Tax so far, I spoke with Christian and he was very patient and kind, he answered all my questions and they are very professional and I feel they will handle my case with diligence, Thank you!!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Working with Emily Presa

Working with Emily Presa was an absolute pleasure. She is an excellent professional who also sincerely cares for the persons she is interacting with. Part of her professionalism is that she is very quick to respond to email correspondences and phone calls. If possible, I would give her a higher rating than 5 stars.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Owen was very helpful and well spoken…

Owen was very helpful and well spoken he helped me being a young 23 year old who is uneducated in tax industry understand the importance and process that Aliviate tax could do for me and helped me start resolving my tax debt with the IRS immediately!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

A ROPE WHEN YOU'RE DROWNING

First of all let me say when you're in this type of situation it causes so many issues. It affects your life each and every day. You try to live your life , maybe, pretending that it doesn't exist. You live in fear. You live in shame. It affects your health , your relationships, you are afraid to check your mailbox, fear at work . So I googled help. Alleviate was voted top in their field for 2026. I had a young man contact me named TREVOR LOFGREN, by text within minutes. We set up a call for the following morning . I was anxious.....I was scared.....no sleep . I was on pins and needles x 100. TREVOR was first of all kind. He was empathetic. He listened, but most importantly he heard me. This is not something you can just talk about openly. You're living with this terrible secret that weighs on you every day. I felt as if TREVOR held my hand although he was miles away from me. He cared , he understood, and he felt my pain. If you find yourself in a situation similar to mine. Don't think twice , don't be embarrassed or ashamed , don't think you're alone. Please, see my review and get help for what you're facing. TREVOR LOFGREN can be your lighthouse in the darkest sea. He will throw you a rope and save you from drowning in a sea of shame , guilt, and dread.
I am grateful and so so fortunate he reached out to me. I got the best possible person I couldn't have hand picked better.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

I can’t believe the incredible patience…

I can’t believe the incredible patience and skill at communicating that Kevin Martinez provided with my situation. He demonstrated so much empathy and compassion for such a difficult situation for me. I am very appreciative that I got such a a wonderful professional! Ginny T

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

I worked with Keven Martinez

I worked with Keven Martinez, and he was very helpful and he was very informative and asked me all the relative questions concerning my difficulties helping me to understand the process. I really appreciated him and I look forward to working with him and the company to resolve these issues as I am over my head and I need people like you on my side people like Keven Martinez I give him an A+ plus plus

April 6, 2026
Unprompted review

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