All For Her Gifts Reviews 67

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Perfect in every way!! Emily is thoughtful and so responsive. Customer service like I have not experienced in a very long time. To top it off, the goods delivered were just beautiful and so b... See more

Rated 5 out of 5 stars

I recently purchased a gift box from All For Her Gifts, and I couldn't be happier with the entire experience! From start to finish, their service was absolutely top-notch. The website was easy t... See more

Rated 1 out of 5 stars

Due to Allforher putting the incorrect address on the parcel, the gift for my Niece’s Birthday got delivered to another State. Instead of Allforher sending a replacement gift as soon as this mistake w... See more

Rated 5 out of 5 stars

Great company,I live in Jersey Channel Islands ,sent a Xmas box to my daughter took 3months to get there and AUpost office returned it by mistake,cost nearly $100 to send..wasted ,no refund.. Used... See more

Company replied

Company details

  1. Gift Shop
  2. Corporate Gift Supplier

Written by the company

Your go to gifting site for all Womens gifts!


Contact info

4.1

Great

TrustScore 4 out of 5

67 reviews

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Rated 5 out of 5 stars

Superb for corporate and personal gifting

I recently purchased a gift box from All For Her Gifts, and I couldn't be happier with the entire experience! From start to finish, their service was absolutely top-notch. The website was easy to navigate, and I found the perfect gift box that suited my needs perfectly.

When the package arrived, I was blown away by the attention to detail in the packaging. It was beautifully presented and made an impressive first impression. The quality of the products inside was equally impressive. Each item was thoughtful, high-quality, and clearly designed to delight the recipient.

The customer service was also outstanding. They kept me updated throughout the process, and the delivery was prompt and efficient. It's clear that All For Her Gifts truly cares about their customers and takes pride in their work.

I highly recommend All For Her Gifts for anyone looking to purchase a gift that will leave a lasting impression. I will definitely be returning for future gift purchases and also using them for our corporate gifting!

August 23, 2024
Unprompted review
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Rated 5 out of 5 stars

Perfect in every way!!

Perfect in every way!!

Emily is thoughtful and so responsive. Customer service like I have not experienced in a very long time.

To top it off, the goods delivered were just beautiful and so beautifully presented.

A definite go to, for all gifts.

August 21, 2024
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Unfortunately, I would not recommend this business based on poor customer service.

I ordered a custom made candle in the shape of a dog. It was a gift for a friend whose dog died and it was going to be a lovely memorial. Instead when she opened the gift, the legs of the dog were broken off. When I approached All for Her Gifts they were only concerned with getting a photo of the shipping box and damaged candle to send it off for an insurance claim with their courier instead of offering a replacement. When I couldn’t provide it because it had been thrown out, I was told it couldn’t be remedied as it would come out of their own pocket (cost them). But the box wasn’t damaged, it could have been broken during packing or something else as it was wrapped really tightly in bubble wrap.

It was very disappointing to have such a poor customer service experience as they item was lovely, very expensive for a candle but given the nature of the gift I was happy to pay for it, but never again. I was just looking for assistance from the seller because I wanted to replace the gift for my friend, but instead of listening to my concerns and seeing it from my perspective I felt they were only concerned with passing blame to the courier and basically making me go away because they didn’t want to pay to replace it. I wasn’t even asked what I wanted until the conversation had gone on for a while (hence making me feel like they just wanted me to go away). It would have much such a difference if they handled this differently and just listened to their customer first before jumping in to pass blame and perhaps changed their packaging processes?

June 12, 2024
Unprompted review
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Reply from All For Her Gifts

Thank you for sharing your feedback with us. I’m sorry to hear about how the experience has been for you.

When you first contacted us on June 8th, 9 days after the delivery date of May 30th, your initial email mentioned that the candle was damaged, but it did not include a photo or detailed information. As we explained in our correspondence, we need a photo to verify the damage. This is our standard procedure to determine the best way to resolve the issue, whether it means filing a claim with the courier or providing a replacement.

In the emails that followed, once a photo was provided, we promptly offered a solution. At no point were your concerns dismissed; we were simply following our usual process. As a small business, it is important for us to adhere to these steps to seek compensation from the courier when damages occur during transit, as was the case here. To initiate a claim, we require notification within three days of delivery and a photo to verify the damage—neither of which was initially provided.

Despite these requirements not being met, we still offered a remedy as a gesture of goodwill. We regret that this did not meet your expectations.

We always strive to resolve issues fairly and reasonably, and we're sorry that our efforts did not meet your needs in this case.

Rated 5 out of 5 stars

Beautiful Gift!

Beautiful Gift! Turned out so beautiful and my friend was stoked, would recommend to anyone searching for the perfect gift!

February 21, 2022
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Reply from All For Her Gifts

Thank you for your beautiful review, appreciate your kind words

Rated 5 out of 5 stars

Great Service

Great website, assisted us in making a decision for someone that has everything! Lovely gift ideas, easy ordering process and fast delivery. will definitely use again.

January 27, 2022
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Rated 5 out of 5 stars

Super quick delivery, beautifully packaged and reasonably priced

Loved my engraved glassware, everything was so beautifully packaged and ready to give as is to the receiver without any extra wrapping or packaging necessary. The staff were super friendly and helpful with my order queries as well! My order was fulfilled straight away and same day delivery was a life saver, will definitely be ordering again

January 26, 2022
Rated 5 out of 5 stars

Review for Housewarming Gift from "All For Her Gifts"

My daughter and her partner were extremely happy with their housewarming gift! I was surprised that their last name was not on the glasses, but they were happy with the one letter. It wasn't clear in the order form that what I put down for the personalization was not for the glasses, but only for the box. That being said, they love the box!
It was a very satisfactory gift and well received! Thank you! :)

January 2, 2022
Rated 5 out of 5 stars

5 stars

A beautiful business with a very helpful team.
The gift arrived and it was absolutely stunning. I would recommend this business to anyone after the perfect gift. 5 starts from me 🤩❤️

December 22, 2021
Unprompted review
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Rated 1 out of 5 stars

Disappointed

Due to Allforher putting the incorrect address on the parcel, the gift for my Niece’s Birthday got delivered to another State. Instead of Allforher sending a replacement gift as soon as this mistake was realised, they made me wait 3 weeks to see if they could get Australia Post to re-deliver. Finally, after multiple emails and other forms of communication to Allforher, a replacement was finally sent. Very disappointed by the lack of service and I missed having a present for my Niece on her Birthday! Don’t think I will be using this business again.

December 15, 2021
Rated 5 out of 5 stars

5 Stars, Always!

"All for Her Gifts" lives up to their reputation every single time with products variety & choices, presentation, service and prompt delivery - exceptional!

Thank you ...

November 18, 2021
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Rated 5 out of 5 stars

They get it right.

I goofed up an address when I submitted my order. This was made more difficult as that I am in the US. The people here continued to get it right and make sure my gift was delivered as quickly as possible. I thankful they showed their professionalism and grace when I was at fault. Also - I LOVED the section of gift offerings. My friend was overwhelmed with the great hamper she received! Thank you.

November 11, 2021
Rated 5 out of 5 stars

Good products and best service

The products as described, prompt fast delivery and excellent customer service. Recommended seller to deal with. I am a happy customer

October 11, 2021
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Reply from All For Her Gifts

Thank you Dewi, We appreciate your kind words, enjoy your personalised drink bottles

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Rated 5 out of 5 stars

The service was great

The service was great, packaging was lovely and it came so quick! So impressed and in love with my glasses:)

October 6, 2021
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Reply from All For Her Gifts

Thank you Alexa! Enjoy your beautiful personalised glasses!

Rated 5 out of 5 stars

Excellent service amazing quality…

Excellent service amazing quality products and delivered and handled with care, would definitely recommend to friends and buy from here again amazing 🤩

October 1, 2021
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Reply from All For Her Gifts

Thank you Ella, we are so glad you loved our personalised products. We absolutely love creating them for you xxx

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