All Home Repairs 24/7 Reviews 

1,096
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 913 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, professionalism, and quick resolution of issues, often noting that problems were sorted out promptly and effectively. Many people highlight the staff and customer service for being incredibly polite, helpful, and reassuring, with agents and engineers explaining everything clearly and providing excellent support. However, some customers also noted concerns regarding pricing, feeling that costs were steep or that additional charges were unexpected after initial quotes. A few other people also felt that the company acted as an expensive middleman, sometimes not accurately reflecting their role or failing to follow up on service requests.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, efficiency, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and professionalism... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers expressing frustration over... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick contact and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Woke last Tuesday to find our 2 downstair loos blocked almost to overflowing. Rang AHR24/7 and was in contact with a drainage operative within the half hour. By late morning our drains were clear wi... See more

Company replied

Rated 5 out of 5 stars

We needed an emergency fix to a leaking shower - Soliu was just amazing! He was so incredibly polite and efficient - not only fixed the problem but made sure we were 100% happy with the work an... See more

Company replied

Rated 5 out of 5 stars

Done a well done job, very caring professional and focused. Gas engineer 👷 a man from siria can’t remember his name lovely guy and very kind person and honest in his job. I recommend to anyone that’s... See more

Company replied

Rated 5 out of 5 stars

Was looked after very well by Ben he reassured me and sympathise in a practical, friendly and non judgemental way. He located a professional who solved the issue and was as reassuring and friendly as... See more

Company replied


Company details

  1. Plumber
  2. Appliance Repair Service
  3. Drainage Service
  4. Electrician
  5. Emergency Locksmith Service
  6. Gas Engineer

Written by the company

Providing Swift, Reliable Home Repairs with a Commitment to Premium Quality and Customer Satisfaction


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,096)

949 reviews in the last 12 months

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Rated 5 out of 5 stars

Alex was very helpful on the night

Alex was very helpful on the night, he explained everything that would happen and what we could expect. The Electrician arrived and was friendly, he answered all the questions and did the job quickly. All in all a good job.

June 12, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you for taking the time to leave such a positive 5⭐ review!

We're delighted to hear that Alex was so helpful from the outset, taking the time to explain the process clearly and set expectations for what would happen. We believe good communication is key to providing a stress-free experience, so it's great to know this helped put your mind at ease.

We're also pleased that the electrician arrived promptly, was friendly and professional, answered all of your questions, and completed the work quickly and efficiently.

Providing reliable service and excellent customer care is exactly what we strive for at All Home Repairs 24/7, so your feedback means a great deal to us.

We'll be sure to pass your kind comments on to Alex and the engineer involved.

Thank you again for choosing All Home Repairs 24/7 and for your fantastic 5⭐ recommendation. We truly appreciate your support and are always here whenever you need us.

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Rated 5 out of 5 stars

Super Service

Excellent service all round. Engineers came out at a suitable time and did what they had to do efficiently without any hassle. Alex was great on the phone providing all the details and steps towards the visit. Highly recommend

June 23, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review!

We're delighted to hear that you received excellent service all round and that our engineers attended at a suitable time and completed the work efficiently and without any hassle.

It's great to know that Alex was so helpful on the phone, clearly explaining all the details and steps before the visit. Providing clear communication and setting expectations from the start is something we really value, so it's wonderful to hear this made a positive difference.

We'll also be sure to pass your kind feedback on to the engineers involved—they'll be pleased to know their work was appreciated.

Thank you again for your recommendation and for taking the time to share your experience. We truly appreciate your support and are always here whenever you need us.

Rated 4 out of 5 stars

Marcus was great

Marcus was great - helped us get quick support for our plumbing emergency. He was very effective and communicative.

June 11, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you for taking the time to leave a 4⭐ review!

We're really pleased to hear that Marcus was able to support you quickly during your plumbing emergency and that his communication and effectiveness made the process easier for you at a stressful time.

We always aim to respond promptly and keep our customers well informed throughout, so it’s great to know Marcus delivered on that for you.

We appreciate your feedback and will make sure Marcus hears your kind comments. Thank you for choosing All Home Repairs 24/7 — we’re always here if you need us again.

Rated 5 out of 5 stars

Expert

On time. Solved problem v expertly.

June 19, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you for your excellent 5⭐ review!

We're delighted to hear that our engineer arrived on time and was able to solve the problem expertly and efficiently. Providing a prompt, professional, and reliable service is what we strive for, so it's wonderful to know we met your expectations.

We really appreciate you taking the time to share your experience, and your kind feedback means a lot to our team.

Thank you for choosing All Home Repairs 24/7. We're always here if you need us again in the future.

Rated 5 out of 5 stars

The engineer worked with professional…

The engineer worked with professional attitude and skill, finished the job quickly with a good quality

June 22, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you for your fantastic 5⭐ review!

We're delighted to hear that you were pleased with the service provided. It's great to know that our engineer's professional attitude, expertise, and workmanship stood out and that the job was completed quickly while maintaining a high standard of quality.

At All Home Repairs 24/7, we take pride in delivering efficient, reliable solutions without compromising on workmanship, so your feedback is greatly appreciated.

Thank you for taking the time to share your experience. We truly value your support and look forward to helping you again whenever you need us.

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Rated 1 out of 5 stars

Waste of money

Waste of money. The call-out charge is £130, even though I already pay £15 per month. In reality, they just find a local plumber, which I could easily do myself with a quick online search. I could then pay the plumber directly, and the repair would likely cost around £60.

After sign up no contracts sent and no way to cancel.

April 16, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you for taking the time to share your feedback.

We’re sorry to hear that your experience did not meet your expectations, and we appreciate you being open about your concerns.

Regarding the call-out charge and membership, our care plan is designed to reduce overall repair costs by providing access to vetted local engineers at preferential rates. In most cases, customers benefit from reduced labour costs compared to standard emergency rates, which across the industry typically range between £90–£150 per hour depending on the type of work and engineer required.

We also understand your comments about cancellation. To clarify, there are no long-term contracts, and memberships can be cancelled at any time by calling or messaging our team, with cancellation actioned immediately.

We’re sorry if this was not clear at the time of sign-up, as we always aim to be transparent and ensure customers fully understand the service before proceeding.

While we’re disappointed to hear you would not recommend us, we do appreciate your feedback as it helps us improve both our communication and customer experience.

If you would like to discuss this further or have any outstanding concerns, our team would be happy to help.

Rated 5 out of 5 stars

David was absolutely brilliant

David was absolutely brilliant when he came to fix a leak under my sink. He explained what had happened very clearly, gave me a couple of options as to what he could do and it was all sorted swiftly! Thank you so much, David!

June 15, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

⭐ Thank you so much for taking the time to leave us a 5-star review, David! We're delighted to hear that you were happy with the service you received. Taking the time to explain the issue clearly and provide options is all part of ensuring our customers feel informed and confident in the repair process.

We'll be sure to pass your kind words on to David. Thank you for choosing All Home Repairs, and please don't hesitate to get in touch if we can help with anything else in the future.

All Home Repairs

Rated 5 out of 5 stars

Daisy was so brilliant - very helpful overall

Daisy was so brilliant on the phone. She was kind, caring and did everything in her power to help our plumbing emergency during a birthday weekend when the entire family were staying. She was amazing! The drain specialist Mark was warm and friendly and quickly assessed the situation and helped. Would definitely recommend!

June 20, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

⭐ Thank you so much for your fantastic 5-star review! We're delighted to hear that Daisy was able to provide such helpful and caring support during your plumbing emergency, especially over a busy birthday weekend with family staying. We'll be sure to pass on your kind words to her.

We're also pleased to hear that Mark was able to quickly assess the situation and help get things sorted for you. Providing friendly, professional service when our customers need it most is what we strive for.

Thank you for your recommendation and for choosing All Home Repairs.

All Home Repairs

Rated 5 out of 5 stars

They found me a plumber very quickly

They found me a plumber very quickly. I would recommend.

June 20, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

⭐ Thank you so much for your 5-star review! We're delighted to hear that we were able to find a plumber for you quickly and provide the prompt service you needed.

We really appreciate your recommendation and your support. Thank you for choosing All Home Repairs, and we're always here if you need us again in the future.

All Home Repairs

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Rated 5 out of 5 stars

When I was frantically calling other…

When I was frantically calling other companies who didn’t get back to me this company not only put me at ease with their professionalism and honesty they explained everything with true confidence. Sending out a trusted tradesperson who worked tirelessly to fix the fault and I can highly recommend both sides. I have already booked them again with confidence.

June 18, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your amazing 5⭐ review!

We're truly delighted to hear about your experience with All Home Repairs 24/7. We understand how stressful it can be when you're trying to find help and not getting responses, so it's wonderful to know that our team was able to put your mind at ease with honest advice, clear communication, and professional support from the very first call.

It's equally rewarding to hear that the tradesperson we sent worked tirelessly to identify and resolve the fault for you. We take great pride in providing skilled, trustworthy engineers who are committed to delivering the highest standard of workmanship and customer care.

The fact that you've already booked us again is one of the greatest compliments we could receive, and we're incredibly grateful for the trust you've placed in our team.

Thank you once again for your recommendation and kind words. We look forward to assisting you again and are always here whenever you need us.

Rated 5 out of 5 stars

Patrick fixed my boiler no problem he…

Patrick fixed my boiler no problem he was very polite and told me what the problem was he even came back to finish the job off on a satruday which was fab because i was off on my jollies so in all fab job no mess would use again thanks gail

June 19, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review, Gail!

We're delighted to hear that Patrick was able to get your boiler repaired and that you were pleased with both his workmanship and professionalism. It's great to know he took the time to explain the issue clearly and kept you informed throughout the process.

We're especially pleased that Patrick returned on a Saturday to complete the job before you headed off on your holidays. Going the extra mile for our customers is something we take great pride in, and we're glad this made things more convenient for you.

It's wonderful to hear that the work was completed to a high standard with no mess left behind. We'll be sure to pass your kind comments on to Patrick – he'll be delighted to receive your feedback.

Thank you again for choosing All Home Repairs 24/7. We really appreciate your support and look forward to helping you again in the future should you ever need us.

Rated 5 out of 5 stars

Could not fault the service or the…

Could not fault the service or the engineer. Very friendly and quick service. The engineer knew exactly what to do and explained what needed to be done and why it happened. Would recommend to anyone with an issue.

June 20, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your excellent 5⭐ review!

We're delighted to hear that you could not fault the service you received and that our engineer made such a positive impression. Providing friendly, prompt, and professional support is at the heart of what we do, so it's wonderful to know that your issue was resolved quickly and efficiently.

It's also great to hear that the engineer took the time to explain both the cause of the problem and the work required to fix it. We believe clear communication is just as important as quality workmanship, helping our customers feel informed and confident throughout the process.

Your recommendation means a great deal to us, and we're incredibly grateful for your kind feedback.

Thank you for choosing All Home Repairs 24/7. We're always here whenever you need us and truly appreciate your support.

Rated 5 out of 5 stars

Good service,plumber came and sorted out my toilet problem

Good service,plumber came and sorted out my malfunctioning toilet very quickly and cleaned up afterwards Liam is a decent guy would recommend them, Michael mould

June 19, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review, Michael!

We're delighted to hear that you were pleased with the service provided and that Liam was able to resolve the issue with your malfunctioning toilet quickly and efficiently.

It's great to know that Liam not only completed the repair to a high standard but also made sure everything was cleaned up afterwards. We believe that leaving a property tidy is an important part of delivering excellent customer service.

We'll be sure to pass your kind comments on to Liam – he'll be delighted to hear your feedback and appreciation.

Thank you for your recommendation and for choosing All Home Repairs 24/7. We truly value your support and look forward to assisting you again whenever you need us.

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Rated 5 out of 5 stars

Very friendly an helpful

Very friendly an helpful. Mia managed to help to find me awesome specialist that sorted all my electrical problems. Thank you

June 16, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you so much for your wonderful 5⭐ review!

We're delighted to hear that you found our team friendly and helpful and that Mia was able to assist you in finding the right specialist for your needs.

It's fantastic to know that the electrical issues were resolved successfully and that the service provided met your expectations. We understand how important it is to find a trusted professional quickly, so we're pleased Mia was able to make the process smooth and stress-free for you.

We'll be sure to pass your kind feedback on to Mia – she'll be thrilled to hear that she made such a positive difference to your experience.

Thank you again for your support and recommendation. We truly appreciate you choosing All Home Repairs 24/7 and are always here whenever you need us.

Rated 5 out of 5 stars

Great service quick response …

Great service quick response and Barry who arrived was very curtious and sorted my problem out very quickly. MIA kept in touch throughout the whole process and quickly explained the service, which was reassuring. I would not hesitate to recommend this company.

June 16, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review!

We're delighted to hear that you received a quick response and excellent service from our team. It's great to know that Barry was courteous, professional, and able to resolve your issue quickly and efficiently.

We're also pleased to hear that Mia kept you informed throughout the process and took the time to explain the service clearly. We understand how important good communication and reassurance are, especially when dealing with unexpected home repair issues.

Providing fast, reliable service alongside outstanding customer care is exactly what we strive for at All Home Repairs 24/7, so your kind feedback means a great deal to us.

We'll be sure to pass your wonderful comments on to both Mia and Barry – they'll be delighted to hear them.

Thank you again for your recommendation and for choosing All Home Repairs 24/7. We're always here whenever you need us.

Rated 5 out of 5 stars

Excellent job.

From start to finish it was so easy. The office explained everything clearly, the guys were on time and kept us informed of arrival time. They delt with the problem with efficiency and care to make sure everything was up and running. All were very mindful of our elderly parent's well being too. Would definitely recommend.

June 16, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you so much for your wonderful 5⭐ review!

We're delighted to hear that the entire process was smooth and straightforward from start to finish. Providing clear communication, punctual service, and keeping our customers informed every step of the way is something we take great pride in, so it's fantastic to know this was reflected in your experience.

It's also great to hear that our team resolved the problem efficiently and with care, ensuring everything was fully up and running again. We are especially pleased that our staff were mindful and considerate of your elderly parent's wellbeing throughout the visit, as providing compassionate customer care is just as important to us as delivering quality workmanship.

Your kind recommendation means a great deal to everyone at All Home Repairs 24/7, and we truly appreciate you taking the time to share your experience.

Thank you for choosing us, and we're always here whenever you need our assistance in the future.

Rated 5 out of 5 stars

From end to end the service was…

From end to end the service was professional friendly and service was excellent. Mia the call centre agent was so lovely she walked my through the service what I would be receiving. The engineers that came round both were really lovely guys I can’t remember the other young man’s name but his partner was called Mehmet. They got to the job straightaway, they were professional and reassuring and I trusted what they were doing , they unblocked my blocked drain in no time , providing a clean and attention to detail service. I was really happy with the service they both provided me. I would definitely recommend this service. Thank you to Mia , Mehmet and his coworker for doing such a good and professional job.

June 17, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you so much for your amazing 5⭐ review!

We're absolutely delighted to hear that you had such a positive experience from start to finish. Providing a professional, friendly, and reliable service is exactly what we strive for, so it's wonderful to know that every stage of your journey with us met your expectations.

We're especially pleased to hear that Mia made such a positive impression. Taking the time to clearly explain the service and ensure customers feel comfortable and informed is a key part of what we do, and we're delighted that her support helped put you at ease.

It's also fantastic to hear that Mehmet and his colleague arrived promptly, got straight to work, and resolved your blocked drain quickly and efficiently. We take great pride in delivering professional workmanship, attention to detail, and a clean service, so it's rewarding to know that their efforts left such a positive impression.

Your comments about feeling reassured and trusting our engineers throughout the job mean a great deal to us, as building confidence and peace of mind for our customers is incredibly important.

We'll be sure to pass your wonderful feedback on to Mia, Mehmet, and his colleague—they will all be delighted to hear how much you appreciated their hard work and professionalism.

Thank you again for your kind words, recommendation, and support. We truly appreciate you choosing All Home Repairs 24/7, and we're always here whenever you need us.

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Rated 5 out of 5 stars

What a Team !!

What a Team !!
Had both Severn Trent and Dyno Rod out to sort out a blockage. Neither managed to identify the issue.
Liam and his amazing team turned up when promised - gave me a fixed price quote (no hidden extras) identified the issue - arranged to get it sorted and then came back the following day to make good the drive.
An amazing team with a great work ethic - ‘Customer must be happy before we leave’.
A special shout out for the fab apprentice too.
Cannot recommend highly enough - thank you 🙏

June 17, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you so much for your outstanding 5⭐ review!

We're absolutely delighted to hear about your experience and that Liam and the team were able to succeed where previous attempts had been unsuccessful. We understand how frustrating ongoing drainage issues can be, so it's fantastic to know that our team was able to quickly identify the problem, provide a clear fixed-price quote with no hidden costs, and arrange the necessary work to get everything resolved.

It's especially rewarding to hear your recognition of the team's professionalism, communication, and commitment to ensuring complete customer satisfaction before leaving the job. This is exactly the standard we strive to deliver on every visit.

We're also thrilled to hear your special mention of our apprentice. Supporting and developing the next generation of skilled tradespeople is incredibly important to us, and we're sure they'll be delighted to know their hard work was appreciated.

We'll be sure to pass your wonderful feedback on to Liam and the entire team. They will be incredibly proud to hear how much their efforts meant to you.

Thank you again for your recommendation, kind words, and trust in All Home Repairs 24/7. It was our pleasure to help, and we're always here whenever you need us.

Rated 5 out of 5 stars

I had water coming up through my…

I had water coming up through my kitchen floor and needed someone urgently. I called 24/7 Emergency Plumbers Norwich and spoke to Sam Godfrey, who was helpful and got someone arranged quickly.

Mateusz came round within a couple of hours, identified the problem and fixed the leak. He was professional, efficient and explained what was going on. Really relieved to have it sorted so quickly, especially as it could have caused a lot more damage if left.

No complaints at all — good communication, quick response and the issue was fixed the same day.

June 12, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review!

We're delighted to hear that Sam Godfrey was able to assist you quickly and arrange for help when you discovered water coming up through your kitchen floor. We understand how worrying and potentially damaging a leak like that can be, so providing a fast and reassuring response is incredibly important to us.

It's wonderful to hear that Mateusz arrived promptly, identified the cause of the issue, and resolved the leak efficiently. We're especially pleased that he kept you informed throughout the process and took the time to explain what was happening, helping to put your mind at ease during a stressful situation.

Providing clear communication, rapid response times, and professional workmanship is exactly what we strive for at All Home Repairs 24/7, so your feedback means a great deal to our entire team.

We'll be sure to pass your kind comments on to both Sam and Mateusz—they'll be delighted to hear how much their efforts were appreciated.

Thank you again for taking the time to share your experience and for choosing All Home Repairs 24/7. We're always here whenever you need us.

Rated 5 out of 5 stars

Ben from BC Plumbing

Ben from BC Plumbing. Had an emergency out of hours boiler leak, came over very quick, was super helpful and chatty, very friendly. Swapped out a part, and gave me all the requested reports, invoices, and info needed to pass on my letting agent as requested! Would definitely recommend as was very knowledgeable and pleasant, knows what he’s doing and was fast! Answered any follow up questions I had and was great!

The people in the office we’re very clear about how this would go down and got me a great plumber in an emergency, very grateful, thank you!

June 16, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you so much for your outstanding 5⭐ review!

We're delighted to hear that you had such a positive experience during what can often be a very stressful situation. An out-of-hours boiler leak is never ideal, so it's fantastic to know that Ben from BC Plumbing was able to attend quickly, diagnose the issue, and get everything sorted efficiently.

It's great to hear that Ben's friendly approach, expertise, and willingness to answer your questions helped put your mind at ease. We're also pleased that he was able to provide all the reports, invoices, and documentation you needed for your letting agent, ensuring the process was as smooth and hassle-free as possible.

We're equally grateful for your kind comments about our office team. Clear communication and setting the right expectations from the very first call are incredibly important to us, so it's wonderful to know that you felt informed and supported throughout the entire process.

We'll be sure to pass your fantastic feedback on to Ben and the office team—they'll be absolutely delighted to hear how much their efforts were appreciated.

Thank you again for your recommendation and for taking the time to share your experience. We truly appreciate your support and are always here whenever you need us.

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