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Allianz Ireland Reviews 

753
•
TrustScore 4 out of 5

3.9

Insurance Company
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Review summary

Created with AI, based on recent reviews

Looking at 590 reviews, reviewers had a great experience with this company. Customers frequently praise the competitive prices, extremely helpful staff, and the smooth online platform that makes finding necessary information remarkably straightforward. Many people deeply appreciate the efficient customer care, clear guidance, and reliable assistance provided when managing their various insurance policies over the years. Though some reviewers were not happy with their experience, they noted ongoing difficulties logging into online accounts, lengthy delays on phone queues, and frustrating customer support interactions. A few other people also felt that the website was difficult to navigate and encountered unexpected technical hurdles when trying to finalise policy details online.

What people talk about most

Service

Reviewers express mixed feelings regarding the service, highlighting a wide split in customer experiences. On... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying widely among consumers.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Price

Customers had ambiguous experiences with price, as views on rates varied greatly. Many reviewers found quotes... See more

Website

Users describe ambiguous interactions with the website, reflecting mixed feelings about its usability. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

If you try to pay your renewal online in advance of the renewal date and you enter your card details wrong once, it blocks future payments for 24 hours. I contacted customer support in the interim but... See more

Company replied

Rated 5 out of 5 stars

Love Allianz good customer service and competitive prices and wonderful competitions but yet to win something! Nice to dream about something luxurious! Like a trip to Wimbledon my ultimate dream…. Hav... See more

Rated 5 out of 5 stars

I have been with Alliance Ireland for many years and find them very competitive. The customer service is really good with pleasant and helpful staff. Paperwork is extremely quick to arrive if you choo... See more

Rated 5 out of 5 stars

Excellent. Easy to traverse. Good quote & extras reasonable price. Very happy. My renewal quote was 680. I got a quote from same company online for 480. This upset me so much I tried allianz. Came in... See more

Company details

  1. Insurance Company

Written by the company

At Allianz we offer car, home and pet insurance to our customers directly. We are one of the largest insurers operating in more than 70 countries worldwide. We have been operating in Ireland for over 100 years now, with a team of over 600 people that look after over 500,000 customers.

Contact info

3.9

Great

TrustScore 4 out of 5

753 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 67% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(753)

589 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 1 out of 5 stars

Site never works

Site never works
Something went wrong

July 14, 2026
Unprompted review
Allianz Ireland logo

Reply from Allianz Ireland

Hi Michael,

Thank you for your message and we truly apologize for the inconvenience you have experienced. If you would like to email me your contact and policy details to marketing.communications@allianz.ie and I can get one of our customer service representatives to contact you. Hope this helps.

Kind regards,
Ally.

Rated 5 out of 5 stars

Policy renewal

I have been with Allianz for quite a number of years and have found their policy to be very competitive and the cover with the added benefits is very reassuring, the online service is easy to navigate and i also find their customer service is excellent

July 14, 2026
Unprompted review
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