Heather the site representative was extremely welcoming, a very happy person who made us feel relaxed. She was so professional in her approach. She spent a great deal of time explaining the types of... See more
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Big thanks to Alan☺️ We honestly took way longer than we should have, but he was so patient with us the whole time. He’s super professional, really knowledgeable, and walked us through every single de... See more
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We made our second visit to Finney Meadows today to see Alan who made us feel very welcome. He gave us a brief tour to the plot we were interested in, explaining everything in great detail. We... See more
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We called in without making an appointment and were made very welcome by Alan. We explained what we were interested in and how much our budget was. Alan showed us different options and invited us... See more
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Company details
Written by the company
Allison Homes has a longstanding reputation built from a good quality of design, high specification and expert craftsmanship. Our homes can be found in great locations. Discover your new home today.
Allison Homes
Written by the company
- A homebuilder you can trust
- We create quality homes and communities that help people realise their dreams. From your first enquiry to long after moving day, we’ll listen, keep our promises and support you with honest advice and responsive customer care.
BUILT FOR LIFE
Your Allison home is protected by trusted warranties and supported by a 5-star Customer Care team, giving you confidence from the day you move in and for years to come.
Buying a new home is a big moment, and we want you to feel confident long after you’ve collected the keys.
Every Allison home is protected by a 10-year NHBC Buildmark Warranty, alongside our own 2-year Customer Care Warranty. Should something not be right, our team will listen, respond and work to resolve it as quickly and efficiently as possible.
As a 5-star Home Builder, we’re proud to create quality homes and communities that people can trust. From helpful buying schemes to ongoing support after you move in, we’ll be with you throughout your journey - making your move simpler, more affordable and reassuring.
Contact info
Fleet House, Cygnet Road, Hampton, PE7 8FD, Peterborough, United Kingdom
- 01778 391550
- groupmarketing@allison-group.com
- allison-homes.co.uk
4.7
Excellent
666 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I visited the homes in Somersham
I visited the homes in Somersham, and this was my first time viewing any properties since I began considering a change from my current housing. I had very little understanding of what I could or couldn’t do, or how the process worked, so I asked a lot of questions.
Tracy and Clair were incredibly kind and patient throughout. Their warmth and professionalism instantly put me at ease, especially as someone completely new to this process. They took the time to explain everything clearly, never made me feel rushed, and answered every question with genuine care. I honestly cannot compliment them enough. Their friendly and approachable manner made a big difference and turned what I expected to be a stressful experience into a very positive one.
January 24, 2026
Unprompted review
Reply from Allison Homes
Hello,
Thank you so much for taking the time to share your experience. We’re delighted to hear your first property viewings at Somersham were such a positive and reassuring experience.
It’s wonderful to know Tracy and Clair’s kindness, patience, and clear explanations helped put you at ease and made the process feel approachable rather than stressful. We’ll be sure to pass on your kind words - they’ll be truly appreciated.
Wishing you all the best as you continue your home-buying journey.
- Allison Homes team
Popped in to see about 2 beds at the…
Popped in to see about 2 beds at the wootton grange development and was greeted by Tanya who made me feel welcome. She advised that they don’t have those yet but the next phases would include them. Discussed a few financial points and what they could offer and made me feel really valued so will be keen to see when they do
January 25, 2026
Unprompted review
Reply from Allison Homes
Hello Tom,
Thank you for your kind feedback! We’re delighted to hear Tanya made you feel welcome at Wootton Grange and took the time to discuss future phases and options with you.
It’s great to know you felt valued, and we look forward to welcoming you back when the next phase is released.
- Allison Homes team
Sean was amazing
Sean was amazing, great service.. very patient and couldn't do enough to make my experience as least stressful as possible.. highly recommend 🌟
January 25, 2026
Unprompted review
Reply from Allison Homes
Hi Lee,
Thank you for your lovely review! We’re so pleased to hear Sean provided such great service and helped make your experience as smooth and stress-free as possible.
We’ll be sure to pass on your kind words - he’ll be delighted to hear them.
- Allison Homes team
Great experience
We have had a great experience with the viewing and reserving process of buying our first house from Allison Homes. Annabelle and Sophie were extremely attentive and replied instantly to any queries we had, no matter what time or day. They made sure to explain things in Lehman’s terms so we completely understood everything. They were a pleasure to deal with and would recommend them both to anyone.
January 24, 2026
Unprompted review
Reply from Allison Homes
Hello Matthew,
Thank you for your lovely review and congratulations on reserving your first home! We’re delighted to hear Annabelle and Sophie supported you so attentively, answering your questions and making sure everything was clearly explained along the way.
It’s great to know their approachable and responsive support made the experience so positive. We’ll be sure to pass on your kind words to them both.
- Allison Homes team
This was our second visit and we had…
This was our second visit and we had Rachel both times . She is lovely and she had enough time to show us the properties and answered the questions.
January 25, 2026
Unprompted review
Reply from Allison Homes
Hello Vikas,
Thank you for your kind feedback! We’re delighted to hear Rachel made both of your visits so positive, taking the time to show you around and answer all your questions.
We’ll be sure to pass on your lovely comments - she’ll be pleased to hear them.
- Allison Homes team
rox was very helpful and informative
January 25, 2026
Unprompted review
Reply from Allison Homes
Hello,
Thank you for your kind feedback! We’re so pleased to hear Roxy was helpful and informative during your visit.
We’ll be sure to pass on your comments - they’ll be much appreciated.
- Allison Homes team
Manthorpe Chase
My partner and I went to view the homes at Manthorpe Chase and had a wonderful experience with Rachel. She was kind, welcoming, and genuinely did everything she could to help us find a place we could truly call home.
I would highly recommend Rachel. She was never pushy, always understanding, and gave us all the time we needed. She made the whole experience feel personal, which is exactly how it should feel when you’re buying a house.
We’ve viewed several new-build developments and met many sales executives, but Rachel is by far the best we’ve dealt with.
January 16, 2026
Unprompted review
Reply from Allison Homes
Hi Nikole,
Thank you so much for your wonderful feedback! We’re delighted to hear you had such a positive experience at Manthorpe Chase and that Rachel made you feel so welcome and supported throughout your visit.
It’s fantastic to know her genuine, patient, and personal approach stood out and helped make the experience feel just right. We’ll be sure to pass on your kind words to Rachel, she’ll be absolutely thrilled.
- Allison Homes team
A nice home and good after service
We have been in our new home at Fernwood for almost 8 months. During that time we have had some minor snags. We have 2 small items that are being dealt with. Apart from that all of our other issues have been dealt with in a timely and satisfactory manner. Our thanks to our main contact, Tareena, and the various contractors who have all been very helpful.
January 22, 2026
Unprompted review
Reply from Allison Homes
Hello,
Thank you for your kind feedback! We’re pleased to hear you’ve been enjoying your home at Fernwood and that any snagging issues have been handled in a timely and satisfactory way.
It’s great to know Tareena and the wider team have been helpful throughout - we’ll be sure to pass on your thanks to them and the contractors involved.
- Allison Homes team
First visit to Wootton Grange
Visited Wootton grange on the 12th January and was greeted by Tanya C who was very welcoming and friendly, she helped us by answering all our questions.
We are now very excited for our next chapter.
January 12, 2026
Unprompted review
Reply from Allison Homes
Hello Mark,
Thank you for your lovely review! We’re delighted to hear Tanya made you feel so welcome during your first visit to Wootton Grange and was able to answer all your questions.
It’s wonderful to know you’re excited for this next chapter - we look forward to supporting you every step of the way.
- Allison Homes team
Great welcome by two very approachable…
Great welcome by two very approachable ladies
January 17, 2026
Unprompted review
Reply from Allison Homes
Hi there,
Thank you for your kind feedback! We’re delighted to hear you received such a great welcome from the team at Cranbrook Grange and found them so approachable.
- Allison Homes team
Fantastic customer service
We recently completed our purchase with Allison Homes at their Beaufort Gardens Estate, and the entire experience has been outstanding. The team on the ground have been absolutely marvellous.
Throughout the buying process, Angie went above and beyond to answer our queries, always prioritising our needs and making the process as seamless as possible. Her level of customer care is truly faultless.
Grant, the site manager, was equally exceptional. He consistently went out of his way to ensure the standards delivered were of the highest quality and continued to do so even after we had moved in.
We couldn’t be more thankful to have dealt with such a dedicated team throughout the process and couldn’t recommend them highly enough.
December 19, 2025
Unprompted review
Reply from Allison Homes
Hello Connor,
Thank you for your wonderful review! We’re delighted to hear your experience at Beaufort Gardens has been so positive and that the on-site team made such a strong impression throughout your journey.
It’s fantastic to know Angie’s support and customer care helped make the buying process seamless, and that Grant continued to uphold high standards even after you moved in. We’ll be sure to pass on your kind words to them both - they’ll be thrilled to hear this feedback.
- Allison Homes team
I cannot thank Kaya enough
I cannot thank Kaya enough. She has sorted all my fixtures and fittings and been so professional but caring. I am delighted to have purchased on this lovely estate with such great customer service.
January 17, 2026
Unprompted review
Reply from Allison Homes
Hi Sally,
Thank you for your lovely review! We’re so pleased to hear Kaya supported you so well, taking care of your fixtures and fittings with such a professional and caring approach.
It’s wonderful to hear you’re delighted with your new home and the customer service you’ve received. We’ll be sure to pass on your kind words to Kaya.
- Allison Homes team
Amazing customer experience
Absolutely fantastic customer experience and very accommodating with both Tanya and Sophie in Wootton Grange for the process of everything surrounding our buying house process. Absolutely loved all of this. Thank you
January 16, 2026
Unprompted review
Reply from Allison Homes
Hello Jake,
Thank you for your fantastic review! We’re delighted to hear you had such a positive and accommodating experience with Tanya and Sophie at Wootton Grange throughout your home-buying journey.
It’s wonderful to know you loved the whole process - we’ll be sure to pass on your kind words to them both.
- Allison Homes team
Absolutely excellent service from…
Absolutely excellent service from Allison Homes and especially Tanya C who has been outstanding from the start. Nothing was ever too much of a problem when needing help and advice. Tanya helped us every step of the way with great communication throughout. We received a highly professional service from Tanya and are very grateful for this. A big thank you to Tanya and the rest of the team who have all been brilliant throughout 😊
January 13, 2026
Unprompted review
Reply from Allison Homes
Hello,
Thank you for your wonderful review! We’re delighted to hear Tanya provided such outstanding support from start to finish, always on hand with helpful advice and clear communication.
It’s fantastic to know the whole team helped make your experience such a positive one. We’ll be sure to pass on your kind words to Tanya and everyone involved - they’ll be thrilled!
- Allison Homes team
Very happy with the service we have and…
Very happy with the service we have and are receiving from Tareena.
Always happy to help and very quick responses.
January 15, 2026
Unprompted review
Reply from Allison Homes
Hello Denise,
Thank you for your kind feedback! We’re so pleased to hear you’re happy with the service from Tareena and that her quick, helpful responses have made a positive difference.
We’ll be sure to pass on your lovely comments - she’ll be delighted!
- Allison Homes team
Darren & Emma
Myself and my wife Emma moved into our new home a week after getting married in September.
Although issues through the process and since moving in…..I just wanted to say a huge thank you to Courtney Goodwin and Laura Newton for everything they have been doing and done over the past few months. Nothing has been to much and they have been fantastic with going above and behind. A mention for Kevin who came to the house last week to sort a few snag issues and went above and beyond and to Gage for always being on hand to help!
Thank you again for continuing to help look after us.
January 13, 2026
Unprompted review
Reply from Allison Homes
Hello Darren,
Thank you for taking the time to share your experience, and congratulations on your marriage and new home - what an exciting time for you both.
We’re really pleased to hear Courtney and Laura have supported you so well throughout the process, and that Kevin and Gage have also gone the extra mile to help resolve any snagging issues. Your kind words will mean a great deal to them, and we’ll be sure to pass them on.
We’re always looking to improve, so if there’s anything more we could do to turn your experience into a 5-star one, we’d really welcome your feedback. Please don’t hesitate to let us know.
- Allison Homes team
Warm welcome
We didn’t have an appt but were warmly welcomed. Explained our situation and was given lots of information about the homes, plots and site. Shown around the show homes and was given some fabulous knowledge about the best plots for our family situation. Lovely homes just need to sell ours now!
January 10, 2026
Unprompted review
Reply from Allison Homes
Hello Claire,
Thank you for your lovely review! We’re so pleased to hear you were warmly welcomed and given helpful information about the homes, plots, and development, even without an appointment.
It’s great to know the team could guide you towards the best options for your family - we’ll keep our fingers crossed for a smooth sale and hope to welcome you back soon!
- Allison Homes team
Took the time to show me round
Despite being in the middle of a meeting the Sales representative took the trouble to spend time with me and to show me round the show home.
January 8, 2026
Unprompted review
Reply from Allison Homes
Hi Tiffany,
Thank you for your kind feedback! We’re delighted to hear our sales representative took the time to welcome you and show you around the show home, even during a busy period.
- Allison Homes team
Sophie was a great help in answering…
Sophie was a great help in answering our question, she understood what we were look for in our new home
January 9, 2026
Unprompted review
Reply from Allison Homes
Hello Arnold,
Thank you for your kind feedback! We’re so pleased to hear Sophie was able to answer your questions and understand exactly what you were looking for in your new home.
We’ll be sure to pass on your lovely comments - she’ll be delighted!
- Allison Homes team
Treena is such a lovely helpful person
Treena is such a lovely helpful person, is always friendly. Nothing is too much trouble and she keeps you informed at all times
January 6, 2026
Unprompted review
Reply from Allison Homes
Hello Paula,
Thank you for your kind review! We’re so pleased to hear Tareena has been such a friendly and helpful support, keeping you well informed and always going the extra mile.
We’ll be sure to pass on your lovely feedback - she’ll be delighted!
- Allison Homes team
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