Great products. But for a recent purchase, I found the product I had just bought from AllModern selling for 25% less on another site, and AllModern refused to match the price. It’s their policy, but I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
We love the chairs we ordered - very high quality and well-packaged. But I took a star off because the product color was very different from how it was depicted in the ecomm photography. We thought we... See more
Company replied
The bed frame came in a timely manner. All parts included. Instructions were fine. I would say that on one part the screws didn't line up perfectly and I had to have someone hold it together (hard to... See more
Company replied
Company details
- #135 of 166 best companies in Furniture Store
- #4 of 5 best companies in General Store
- #61 of 87 best companies in Home Goods Store
Written by the company
Hi, we're AllModern. Here, you'll find only the best of modern – Scandi to mid-century, minimalist to maximalist – all designed for real life.
Contact info
Copley Place 4, 02116, Boston, United States
- allmodern.com
4.0
Great
1K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from AllModern
Thank you for the great review, Becky!
Shipped promptly and packaged nicely
January 11, 2026
Reply from AllModern
Hi Elizabeth, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
Received in a timely manner in new…
Received in a timely manner in new condition. I like the abstract design.
April 7, 2026
Reply from AllModern
Hi Colleen, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
order taken and delivered when said it…
order taken and delivered when said it would be.
March 31, 2026
Reply from AllModern
Hi Sydnee, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
Amazing how quickly the products…
Amazing how quickly the products arrived on time and easy to track I love the chairs they look great easy and quick to assemble about 15 minutes. Extremely comfortable the one part that needed to be replaced was sent to me with extras. Definitely a fan
March 31, 2026
Reply from AllModern
Thank you so much for sharing your wonderful review! We’re so glad to hear that your delivery went well and thar you're enjoying your chairs. We appreciate your support and look forward to serving you again!
Too early
You’re asking me before I’ve received the product. From my perspective you haven’t done anything yet.
April 6, 2026
Reply from AllModern
Thank you for your feedback, Roman. We do hope you love your product(s) once they arrive.
Send the product
Send the product. I have held up my end of the deal. Ask me my thoughts AFTER you have delivered.
Fair enough?
April 2, 2026
Reply from AllModern
Thanks for the great review!
Great company
Great company, fabulous products, prompt and reliable. Excellent customer service!
March 3, 2026
BUYER BEWARE- Ripoff and terrible customer service etc
BUYER BEWARE! Do NOT buy from this company. The furniture is so cheap it is broken before it arrives. I ordered a media console and it is rectangular and every single side had damage. I was offered replacement “parts”. The was beyond fixable - the parts were so cheap that they would fall apart trying to fix it. (China) A few days later someone reached out and said they saw my photos and offered a replacement. Whew- well NOPE. Strike 2 they send out the new piece still broken. A replacement panel was sent out and guess what it is impossible to repair. I asked for them to send out a technician to repair it and they are saying I have to now pay for a service seperate to get it fixed!!!! Customer service is awful and their resolution is that they have “documented” the situation!! I told them it was no appropriate. I will be very surprised if I hear back and even more surprised if they make it right. Terrible terrible quality and customer service. Also just to note this console was $1k+. Pay a little more if you have to at a store with better policies. I would not recommend them to anyone and certainly won’t buy from there again.
March 24, 2026
Unprompted review
Reply from AllModern
Hi K B, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!
Reply from AllModern
Thank you for your feedback! We’re so glad to hear you had a positive experience with our great deals and fast shipping. We appreciate you taking the time to share this with us!
Delivery Issues
As it was easy to order and purchase, when it came to delivery of my large package there has been little communication about when it will arrive. I was given an estimated date with a range of a few days, that has passed and I have heard nothing. I had to reach out to get answers and there is no clear date of arrival.
March 3, 2026
Reply from AllModern
Thank you for your message, and we’re sorry for the lack of updates regarding your delivery. We have reached out via email, so please check your inbox for the latest information. If you don’t see it, kindly check your spam or junk folder as well.
Half of order lost in limbo
Only one of the things I ordered has an arrived and they keep on changing the delivery date for the second thing. Now I am do ed to cancel it
March 3, 2026
Reply from AllModern
Hi Sabrina, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!
Reply from AllModern
Thank you so much for sharing your review! We're so glad to hear that you're loving your chair and we look forward to serving you again soon!
Supposedly cute red clock
Item not packaged carefully so clock face glass broke and hands were bent
March 8, 2026
Reply from AllModern
Hi Bette, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!
Great customer service.
The customer agent who handled my order was superb. Answering all questions, assuring me about the return policy, handling payment, etc. She was part of the reason why we chose this product and company.
March 6, 2026
Reply from AllModern
Hi CAE, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
Reply from AllModern
Hi Virginia, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
Reply from AllModern
Hi Allison, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!
Delivered as promised
Delivered as promised! Well packaged and it is a beautiful Fig tree! Unlike other like plants I have ordered from other companies. This one is perfect!!
March 15, 2026
Reply from AllModern
Thank you so much for your feedback! We’re really glad to hear your fig tree arrived safely and that you’re happy with its quality. We truly appreciate your support and hope you enjoy your beautiful plant!
Reply from AllModern
Hello Karla,
We are very sorry to hear that you have not received your delivery. We never want our customers to be left waiting and we realize how frustrating this is.
We will be having a senior manager reach out to you via email to discuss your order and provide solutions.
Thank you,
Allmodern
Reply from AllModern
Hey, Thank you for your kind words! We're delighted you had a great experience and appreciate your support. We look forward to serving you again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.