Delivery came within the allocated time space. Very nice pleasant and friendly young Welsh lad. He put all items in our hallway as requested. Everything we ordered has been delivered in good condition... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
4 metre boards ordered, and requested a delayed delivery. Local supplier said these boards at these lengths don't exist! Delivered as requested and spot on service. However one of boards damaged vi... See more
Site was easy to negotiate and find what I was looking for. Delivery was on time and was kept updated on the delivery date. The panels were well wrapped and treated with care. The coving was in a ca... See more
Company replied
My purchase online was very easy. My ceiling panels came within 2 days which was sooner than I expected. The items were exactly as ordered. At the present time I have not yet fitted the panels but can... See more
Company details
Written by the company
Allpanels.co.uk is the perfect place to find an array of products that can help you achieve the perfect renovation in your home. With a vast array of interior solutions such as decorative wall and ceiling panels, luxury vinyl flooring as well fantastic landscape solutions such as composite decking and cladding as well as garden fencing and safety matting. All designed to make those renovative projects at home a little easier to undertake.
Contact info
Dunstall Park Road, DE24 8HJ, Derby, United Kingdom
- 01332 296844
- info@allpanels.co.uk
- allpanels.co.uk
4.3
Excellent
333 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered and paid for samples that never arrivwed
I ordered and paid for samples but they did not arrive. I emailed and advised this and no response.
August 8, 2024
Reply from AllPanels
Hi Jill. Sorry to hear this. I have looked into it and i can see they were dispatched from here, we send our samples via Royal Mail so they may have got lost along on the way. I will arrange for you to be refunded and i will get more samples dispatched. Sorry for any inconvenience caused.
Kind regards Samantha
Advertisement
Great service
Great service, great price, great quality composite decking, all round great 👍🏻
October 7, 2024
Reply from AllPanels
Hi Suzanne. Many thanks for your feed back. We are pleased to hear you are happy with your order.
Overall great service
Overall great service, prompt responses etc.
Delivery turned within a week of ordering.
September 10, 2024
Reply from AllPanels
Hi Lukas. Many thanks for your feedback. We are happy to hear you are pleased with your order.
From order to delivery we were kept…
From order to delivery we were kept informed
Prompt delivery and helpful staff
September 8, 2024
Reply from AllPanels
Hi Margy. Many thanks for your feedback. We are happy to hear you are pleased with your order.
Quality decking At low prices.
Friendly staff, I got what I ordered in good time. No problems, Will use again.
August 12, 2024
Reply from AllPanels
Hi Ray. Many thanks for your feedback. We are happy to hear you are pleased with it.
Advertisement
wrong items send, no follow up
order last week. no one follow up for the delivery, even an email?
today received wrong items, i ordered 25 decking board, 1 side cover angle and 1 sider estandar fascia. finally 11 brown cover angle delivered to my house.
drive arrived at around 14:40pm. i tried to call the office for follow up from 14:51-15:09pm. which is supposed to be within office hour. but no one pick up the phone, and voice mail just ask me to send email to them.
i hope i can get back mt correct items soon.
around £400 had been spend, but no service like this.
September 6, 2024
Unprompted review
Reply from AllPanels
Hi Elvis. Please accept my apologies again for the mix up regarding your order. I believe this to be resolved now. Please don't hesitate to contact us if you have any further queries. Many thanks Sam.
Great experience
Great experience, even when 2 boards were damaged on arrival, they had replaced them within days
July 29, 2024
Reply from AllPanels
Hi David. Thank you for your feedback. We are pleased to hear you are happy with your order.
Ivory quartz wet wall 120 x 240cm
Described as Ivory Onyx on the website the image looks more like a rose colour, which is why I ordered it. I was a bit disappointed as it'n not pink at all, that said the patern of quartz looks really good so I've decided to keep it. The description is ivory so be aware it just looks like rose in the image.
July 8, 2024
Reply from AllPanels
Hi Moya. Thank you for your review, pleased to hear you are happy with your order. I will pass this feedback on to our marketing team.
I bought a sample which never arrived
June 12, 2024
Reply from AllPanels
Hi Elzbieta. Sorry to hear you have not received your sample. We send all our samples via Royal Mail and I can see from our system it has been sent out. I will arrange to get it sent out again for you and a refund. Please accept my apologies for the delay in receiving this.
Advertisement
Ordered samples
Ordered samples. Charged for delivery but nothing received. Emailed for update - nothing received either sample or reply.
June 6, 2024
Reply from AllPanels
Sorry to hear you have not received your samples. We send all our samples via Royal Mail and I can see from our system they have been sent out. I will arrange to get them sent out again for you. Please accept my apologies for the delay in receiving you order.
Very good price,materials seem fine
Very good price,materials seem fine! Although I have not finished the project yet. customer service and delivery excellent 👍
June 6, 2024
Reply from AllPanels
Many thanks for your feedback Peter. We are happy to hear you are pleased with your order.
ALL PANELS
Very pleased with the delivery also Drivers waited for me to check that the panels were ok. I would recommend All Panels .
May 28, 2024
Reply from AllPanels
Hi Gloria. Many thanks for your feedback. We are glad to hear you are pleased with it.
Paid £4 for 2x samples …
Paid £4 for 2x samples …. Never arrived…. Personally wouldn’t use …
May 21, 2024
Reply from AllPanels
Hi Ian. Sorry to hear you haven't received your samples. We send all our samples via Royal Mail, I can see on our system they have been sent out so may have got lost along the way.
I will arrange for some more to be sent out to you. Apologies for any inconvenience caused. Sam
Advertisement
Ordered on line fine on Friday.
Ordered on line fine on Friday.
I’m sorry to say communication is poor had an email saying order being processes great , no delivery date given . So was surprised when part order tuned up on following Tuesday.
Phoned Sam and she was really help full and organised my delivery.
The first delivery guys was fine but the second one was not 4 meter length panel no help to get the item in the building.
Having said that products and staff are great and I would recommend Allpanels to friends.
May 17, 2024
Reply from AllPanels
Hi Ray. Many thanks for your review. We are pleased to hear you are happy with the products and service. I will be sure to pass on your feedback regarding the communication issues from the courier. Sam
excellent service
May 13, 2024
Reply from AllPanels
Many thanks for your feedback Kevin. We are happy to hear you are pleased with your order.
Reply from AllPanels
Many thanks for your feedback Sylvia. We are happy to hear you are pleased with it.
Ordered 2 samples with a view of…
Ordered 2 samples with a view of refurbishing a business premises. Paid on credit card and never received the items .
April 19, 2024
Reply from AllPanels
Hi Peter. Sorry to hear you have not received your samples. I have sent you an email regarding this matter.
Many thanks
Samantha
Advertisement
I was very pleased with the speedy…
I was very pleased with the speedy response to my order and prompt delivery.
March 25, 2024
Highly recommended
Really good, ordered everything on a Monday and delivered on Thursday no issue with order. Must thank the delivery driver also for helping me carry in the 5M length boards.
Only one little note communication of when it was going to be delivered and despatched could of been better. As I had to chase them.
Other than that really good company
March 25, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.