Allround365 Reviews 

151
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the payment practices, often being charged upfront fees for visits or estimates that sometimes led to no resolution or inflated prices. Customers frequently encountered poor communication, rude interactions with customer service, and issues with missed or late appointments. Additionally, some reported misdiagnoses, unfinished work, and staff who appeared to lack the necessary expertise. However, some customers also noted positive experiences, praising staff for being polite, professional, and knowledgeable. These reviewers highlighted efficient service, jobs completed effectively, and problems resolved quickly, with some even finding the pricing fair.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, with many expressing significant dissatisfaction due to... See more

Staff

Customers had ambiguous experiences with staff, with many praising the professionalism, efficiency, and... See more

Price

Reviewers mention ambiguous feedback about price, with many expressing significant dissatisfaction regarding... See more

Payment

People report negative experiences with payment, primarily expressing dissatisfaction with upfront payment... See more

Customer service

Consumers express significant dissatisfaction with customer service, citing poor communication, unfulfilled... See more

Reviews shaping this summary

Rated 2 out of 5 stars

They misdiagnosed and then overcharged me (which they admitted) to fix the problem and then didn’t even fix it in the end. Nothing else could’ve possibly gone wrong! Really poor communication right fr... See more

Rated 4 out of 5 stars

Sometimes things don't always go smoothly. The first plumber wasn't great, but it was resolved by Ricky and Rachel who sent me a plumber called Zibi to carry out the work. He replaced my kitchen taps... See more

Rated 1 out of 5 stars

Very disappointing experience. An engineer came out and spent around 10 minutes inspecting my boiler, then charged me £154 just to tell me that a part needed replacing. No repair was actually... See more

Rated 1 out of 5 stars

Boiler for vulnerable aged adult broke down. Called in the company. They demanded payment of £150 before agreeing visit, which I paid. Engineer said over 25 years old, listed a number of faults and... See more



Contact info

2.5

Poor

TrustScore 2.5 out of 5

151 reviews

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2.5

All reviews

(151)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

Plumber

If you’re looking for a London plumbing company for any job big or small, I’d recommend this one. Used them a few times and they’ve never let me down.

November 18, 2025
Unprompted review
Rated 1 out of 5 stars

This company are absolute scammers

This company are absolute scammers. Not only did they replace a filter that was not the issue and charged me for this and the error kept happening. They charged me £350 and then refused to refund or actually fix it when the washer/dryer continued with exactly the same fault. To make matters worse they were SO rude to me on the phone. The whole thing has been really upsetting- DO not use this company they are really awful and have absolutely no customer service

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Hired them for a huge job replacing…

Hired them for a huge job replacing pretty much all of the glass in our new home. Everything was completed on time and the glaziers took care not to cause too much disruption or make too much mess. Appreciate their considerate approach. Highly recommend.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service, A1 All Round

The plumber who came to install air conditioning units throughout my home was more than happy to work overtime and didn’t charge any extra, which I really appreciated.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Alround365

The dining room windows were misting and getting foggy. Called this company to get them repaired and the glazier did a superb job - they’ve been totally fine since. Very much appreciate the service

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. The call centre staff is attentive and listens exactly what you need from them. Plummers know what they are doing and are kind and honest.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

The workman had to spend ages figuring…

The workman had to spend ages figuring out exactly why my central heating system, wasn't heating up my top floor, but in the end he was able to correct the problem and now i have heating all throughout my house, for which i am very greatful for

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic company with plumbers who…

A fantastic company with plumbers who are polite, friendly and know their trade really well. Hired them for a few big projects on some of my properties, including sheet lead weathering, dealing with a flooded property and installing a new bathtub. Not once have I been let down!

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

The plumber called ahead

The plumber called ahead, arrived promptly, and replaced taps and connections efficiently. He also spotted a problem with the sink and waste system, which he resolved on the spot with replacements. Excellent work — I’ll definitely recommend them.

Thank you!

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

I booked online and was impressed they…

I booked online and was impressed they could send a plumber within two hours. He was professional, explained the issue clearly, and even kept me updated with their tracking service so I knew when he was on his way. Great service.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company! The quality of their work was excellent, and the team was a pleasure to deal with. They even built us a custom outdoor shower — not a typical request, but they handled it perfectly. Very impressed and highly recommend.

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give zero, I would

Right, where do I even begin?

We booked a handyman for a very simple job, who should have turned up between 2-3pm. We even said there was no rush to give him a bit of lee way, but that no rush turned out to be 3h. As many people have described in the previous comments, we had to pay £130 upfront.
We spoke twice to the customer service who first told us he would be here at 5. No one showed up so we called again at 6 only to be spoken to like absolute idiots by a man called Ricky. He did say: but Sir, you told us there wasn't a rush!
Didn't want to give any kind of refund, contradicted himself regarding a previous conversation to the point we were questioning our sanity as we both heard the same thing earlier. We asked if he could send the audio of that previous conversation - will he send it, will he not?
The handyman eventually showed up at 6.20pm while I was actually reading the comments on this website. I wish we had done it before booking with them.
Please, avoid avoid avoid at all costs. They are a scam, and they should be reported.

P. S: after reading some of the reviews, my husband is staying near the handyman to make sure everything goes right.
Also wanted to mention we hired them under the name HandyMan Plumstead, so look out for alias!

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

We paid over £500 and they did some…

We paid over £500 and they did some unnecessary pipe work for a blocked sink which did not work.
Failed to return. Also they turned up several hours late.
We then paid £150 to a different plumber who put rods down and cleared the blockage
Would not recommend or use again. Avoid avoid avoid.

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Honestly the worst experience I've ever had with tradespeople. Mariusz came very late and identified the problem with my windows not opening. I then called back for a second appointment and each time there was some reason why he couldn't come. Ricky Honour and Jo continuously told me they would call me back- never did- and this dragged on for 6 weeks, 25 phone calls to them. After hiring Aspect to come in for a second assessment, I find out Mariusz either lied or did not realise that the top section of the windows needed to be replaced. They wasted precious time, poorly communicated, and gave bad advice. I would never, ever use them again.

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

Money grabbing incompetent company

Boiler for vulnerable aged adult broke down. Called in the company. They demanded payment of £150 before agreeing visit, which I paid.
Engineer said over 25 years old, listed a number of faults and said parts no longer unavailable and so we needed new boiler. I was subsequently give a quote for new boiler (plus one replacement radiator) of £6510! After he left boiler suddenly worked again, albeit for a short while!
I contacted another firm. They came in, found fault of pressure vessel full of water and fault with the pump, which they replaced and now fully working - was charged £250!

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

Can't I give no stars?

Can't I give no stars?
Pressure was constantly dropping quickly on my boiler, so there must have been a leak somewhere. One of them came round and checked the boiler and just said I needed a new boiler as I have a very old model.
Long story short, replaced a busted elbow joint below the floor boards directly under the boiler and is now working fine.
Cowboys!

October 15, 2025
Unprompted review

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