Allround365 Reviews 

151
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported being charged upfront for visits or estimates that often did not resolve their issues or provide adequate service. Many people also experienced poor communication, rudeness, and unhelpful interactions with customer service staff. Reviewers often felt that services were misdiagnosed or incomplete, leading to wasted time and money, with some reporting inflated pricing. However, some customers also noted positive experiences, describing staff as professional, polite, and knowledgeable. A few reviewers praised efficient, high-quality work, with some finding the pricing fair and communication clear.

What people talk about most

Service

People report ambiguous experiences with service, with many customers expressing satisfaction with the... See more

Staff

Consumers find staff to be ambiguous, with many reviewers reporting highly negative experiences, citing... See more

Price

Clients share ambiguous opinions on price, with many reviewers expressing significant dissatisfaction... See more

Payment

Customers express significant dissatisfaction with the payment process, frequently reporting that they are... See more

Customer service

Reviewers express significant dissatisfaction with customer service, citing poor communication from the start... See more

Reviews shaping this summary

Rated 2 out of 5 stars

They misdiagnosed and then overcharged me (which they admitted) to fix the problem and then didn’t even fix it in the end. Nothing else could’ve possibly gone wrong! Really poor communication right fr... See more

Rated 1 out of 5 stars

Arrived a day late, then gave a lame excuse. Then went to the toilet and was in there for over ten minutes, which smelt bad after and the smell was awful. Worked slow as I watched carefully and with... See more

Rated 1 out of 5 stars

Boiler for vulnerable aged adult broke down. Called in the company. They demanded payment of £150 before agreeing visit, which I paid. Engineer said over 25 years old, listed a number of faults and... See more

Rated 1 out of 5 stars

Very disappointing experience. An engineer came out and spent around 10 minutes inspecting my boiler, then charged me £154 just to tell me that a part needed replacing. No repair was actually... See more



Contact info

2.5

Poor

TrustScore 2.5 out of 5

151 reviews

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2.5

All reviews

(151)

86 reviews in the last 12 months

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Rated 1 out of 5 stars

Scammers – DO NOT USE

Avoid at all costs – these cowboys will scam you.

I booked a plumber to arrive between 2 and 3pm. Had to pay £138 in advance for 1 hours work. This should have put me off immediately, but I had a leak that needed urgent fixing.This was a simple job – replacing a toilet cistern stop valve. Plumber arrived early at 12pm without any warning while I was out. Finally after much chasing they turned up again at 6pm. The Polish plumber only had a bucket of tools with him. He didn’t bring the flexible braided hose I asked to have installed, so he left again to buy the part. This took 20 minutes. He returned, only to discover a few minutes later that he needed another part, so he disappeared again for another 20 minutes.
After an hours work he said the job was done, so I tested the flush, and noticed that the cistern wasn’t filling properly and was taking three times as long to fill. I checked the hose and the plumber had installed it with a bend/kink in it. The plumber then had to spend another hour fixing his mistake. In the end he demanded to be paid for two hours work plus parts, despite the fact that he had spent 40 mins going to the wholesalers, and spent an hour redoing his dodgy work.

In summary for a simple job that SHOULD only have taken an hour I was charged almost £350, due to the plumber’s incompetence. A complete rip off. I felt cheated and scammed. The plumber wouldn’t leave till I had transferred the money.

Please do not use this company – they are complete cowboys and should not be allowed to operate.

June 7, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE- overpriced & incredibly…

DO NOT USE- overpriced & incredibly rude showed up an hour early with no communication, came up looked at the wall (I had already sent them pictures of the job that needed doing) then said okay I need to go get materials (already confirmed the paint colour so no idea why they didn’t come with the necessary equipment) I asked how long it would take he said 2 hours and there’s an £80 additional charge for equipment- he finished in an hour and 4 minutes and still tried to charge me for 2 hours, as apparently the job started from when he arrived and I had to pay for travel times to ‘get materials’ I have never heard of a painter who arrives at a job to paint a wall with no materials. They charged me £337 to paint one wall, I spoke with the manager who was also incredibly rude, avoid at all costs

May 17, 2024
Unprompted review
Rated 1 out of 5 stars

Poor Service and horrible people to deal with

Tradesman arrived approx. 7 hours late. No update from the company and when WE chased told a number of times"he's around the corner". The company guy on the phone was unhelpful, rude and took an obnoxious manner with us. The Tradesman who turned up couldn't speak English properly and took us 30 mins to explain what 'WE' wanted (we had paid for the hour - was this a ploy too charge for additional money). We were offered a discount, which was never paid. Never use again!!

March 1, 2024
Unprompted review
Rated 1 out of 5 stars

Expensive, poor communication, slow.

1) First visit engineer was 2 hours late, but no communication so I was left hanging around waiting 2) Lack of communication was constant. I had to chase them constantly to find out what was happening 3) they took weeks to refix a bathroom door handle 4) incredibly expensive, £290 to fix a bathroom door

April 10, 2024
Unprompted review
Rated 1 out of 5 stars

Stay away

I had a plumber coming over 31 January for a leak coming from the shower. The drains are hidden behind a metal plate so I assumed the metal plate would be taken off to see where the leak was coming from. Instead, the plumber just sealed the metal plate so the water couldn't come out. When I questioned this, his broken English was so bad I didn't understand a thing but hey, I assumed I was the stupid one so I just accepted his explanation that it was all fixed now. Well, that only lasted a few weeks; now water is protruding out of the metal plate again, so obviously, there's something wrong. I contacted the company who got back to me saying the plumber did fix the problem... I asked if another plumber could come and have a second opinion, but the company never got back to me. So this is NOT a serious company. Do not use it.

January 31, 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company.

Do not use this company.

Paid the call out fee up front. Originally booked for same day, it was delayed by the company to the following day.

Plumber arrived late in a small hatchback and wanted to charge an additional £241 for the job (which needed a £18 pipe).

We refused so the plumber(?) left; he had no spares in his hatchback.

March 27, 2024
Unprompted review
Rated 1 out of 5 stars

Horrendous experience - do not use

Horrendous experience - paid for the first hour upfront. Then at end of job, they insisted this was not to be deducted from the total charge (despite saying it would be the day before) and the plumber refused to leave. Felt threatened in my house, and had to call the police before he would go.

March 22, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely never use scammersLook at the scammers.

Absolutely never use scammers. We lost a lot of money. These people come to visit and ask for half the deposit to sell it. We were in a hurry and found out that 9 fraudulent companies were being used at the same time. They use bankruptcy and fraud every time. The scammer is Polish and you should know that your family in Poland will be in danger. If you are a scammer reading this, you will regret it greatly.

三合會

March 20, 2024
Unprompted review

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