All state to state auto transport Reviews 

430
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Satisfied customers consistently praise the helpful staff and dedicated advisors for providing exceptionally friendly and professional support throughout the entire vehicle shipping process. Many people deeply appreciate the seamless coordination, highly competitive pricing, and consistent status updates ensuring their vehicles arrive safely and completely on schedule. However, some customers also noted very serious communication issues and expressed deep concerns regarding third-party carriers handling their valuable shipments. These specific reviewers experienced major difficulties getting straight answers regarding vehicle locations, encountered false information, and faced unreliable delivery schedules.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are consistently helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting that representatives are... See more

Delivery service

People report ambiguous experiences with delivery service, reflecting a mix of strong satisfaction and severe... See more

Customer service

Customers had positive experiences with customer_service, noting excellent communication and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent experience with William. His customer service truly stands out. From the moment I reached out, he was attentive, patient, and quick to answer all my questions. He kept me updated... See more

Rated 5 out of 5 stars

My husband and I are very happy with the arrangements William Smith set up for out antique car to be transported across the country. He provided a very responsible young man by the name of Vlad who us... See more

Rated 5 out of 5 stars

I'm super happy working with William! We just arranged shipping for two cars — one of them had a very short pickup window — and he handled everything perfectly. He offers great quotes and follows up t... See more

Rated 5 out of 5 stars

Anna Smith has helped my family with 2 transport services so far and I plan on using her for 2 more coming up in the near future. I also plan of mentioning her services to friends and family if they e... See more


Company details

  1. Car Accessories Store

Information provided by various external sources

All State To State Auto Transport has been serving united states since 2009 and a big name in vehicle transportation with 100% satisfied customers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

430 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(430)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

I use Daniel Wills from Allstate to…

I use Daniel Wills from Allstate to STATE AUTO TRANSPORTATION, Daniel is on the ball , now he is my guy for all my auto transport needs , I have never called and not once has he picked up the phone , try that with other transport companies. He is polite , courteous, friendly, and very professional. So if you're looking for a transportation needs, you should give him a try. You will not be disappointed, Daniel has always lived up to his promises. Where you have to give a date below. There's been too many. So make sure you give Daniel Wills a try. You will not regret it.

March 14, 2024
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Rated 5 out of 5 stars

Mark

Mark is very fast and efficient.he is very quick at responding

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great Communication from the Logistics…

Great Communication from the Logistics team and transporter. William went above and beyond to meet may time line from pick-up to delivery. Great person to work with.
The transporter was on time and VERY effective on securing my vehicle during transport. Great team to work with. I will definitely be being doing more business with them soon!!

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 would recommend

10/10 would recommend. William Made Shipping my car was very easy. All I Had to do was give them my info on where they need to pick up and drop off the car and they really took care of the rest. Mr. Smith has excellent communication skills he was super friendly and made sure everything on time with low price and went smoothly. He contact drivers for me and made the whole process so easy, in one word " I felt like having a friend helping". My all next cars would be yours William.

March 1, 2024
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Rated 5 out of 5 stars

I was surprised how fast everything…

I was surprised how fast everything moved along and the great commo! I got a great quote from Jennifer Lisa and next thing I knew the vehicle was getting picked up next day. The driver was professional and courteous when dropping off my “new” car. I had a great overall experience! Thank you!

February 8, 2024
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Rated 1 out of 5 stars

Worst company to work with

Worst company to work with. I paid 1000 dollars to this company to transport my car. They found a driver for 500 dollars and put the other 500 in their pocket. The car arrived late and all scratched, NEVER WORK WITH THIS COMPANY.

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

The experience with this company left…

The experience with this company left positive impressions. Their professionalism was evident in timely delivery, impeccable condition of the vehicles, and attentive customer service. We appreciate the high-quality collaboration! :)

December 14, 2023
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Rated 5 out of 5 stars

Superb communication

I received excellent communication from William Smith through out the process from pickup to delivery of my car.

He assured me my car would be in good hands and they were very accommodating to my needs.

Thanks again!

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, Will called me out the blue, and set me up for transport. I was a bit skeptical at first but his quote was less than on CD.
2 vehicles delivered I am happy, I will use again

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Flawless experience

It was a flawless experience working with these guys, timely communication and great cooperation. Dispatcher Steve Ibrahim had our back throughout the whole transport, would love to work with him again!

January 24, 2024
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Rated 5 out of 5 stars

It was the first time shipping my car…

It was the first time shipping my car down to Florida and I wasn’t sure how it would go. However, Peter Cooper was absolutely tremendous, constantly keeping me updated and car arrived just like he promised. We have already booked the return trip with him. I’m not a review writer but after getting the service I did, I wanted to express my gratitude. 10 Stars!!

December 30, 2023
Unprompted review
Rated 5 out of 5 stars

Mr William Smith has helped us…

Mr William Smith has helped us transport two vehicles, so far both times. The process was very easy, painless, and I would recommend him in the future for any vehicle transport needs.

December 20, 2023
Unprompted review

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