All Things Tennis Reviews 

1,535
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 270 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery service, noting that orders usually arrive promptly the very next day in top condition. Shoppers also appreciate the highly competitive market prices, the helpful customer support, and the vast selection of tennis gear available through the online store. However, some customers also noted ongoing issues with delivery delays, mentioning that shipments occasionally failed to arrive on schedule or went missing entirely. A few consumers additionally experienced frustrating problems with receiving incorrect items, damaged goods, or encountering difficulties with product returns and support.

What people talk about most

Product

Customers had positive experiences with product, highlighting the great amazing quality and competitive... See more

Delivery service

People report positive experiences with delivery service, highlighting incredibly speedy and prompt arrivals... See more

Order

Clients share positive opinions on order, praising the fast shipping times and reasonable pricing. Reviewers... See more

Price

Users describe positive interactions with price, consistently finding the costs to be very reasonable and... See more

Service

Reviewers highlight positive aspects of service, frequently praising the efficient and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great selection, with relevant information, on the website. Bought a good quality padel racquet on a very good offer. Also just received my new HEAD padel shoes. Fab products, speedy delivery too.

Rated 5 out of 5 stars

I've been to the store, where the guys are super-helpful and now I've shopped on line and it's just as good. Excellent range, great prices, great shipping and delivery. It's our absolute first port... See more

Company replied

Rated 5 out of 5 stars

I recently ordered strings and Tennis Rocket from All Things Tennis and was amazed at the timely service. Items were delivered in a couple of days. In general, they have an excellent selection of good... See more

Company replied

Rated 5 out of 5 stars

I only bought a couple of small items but they were what I wanted they arrived on time and that's all you can ask for really: reasonably priced items that arrive on time. The tennis retail world isn't... See more

Company replied


Company details

  1. Tennis Store

Written by the company

The UK's leading online tennis shop, we are proud to be an independent business run by tennis experts. Enjoy free next working day delivery and string upgrade offers! All enquiries contact: help@allthingstennis.co.uk number - 0330 133 1378 We have stores in Windsor and London if you'd like to visit us!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,535)

257 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid buying if you need your gear on…

Avoid buying if you need your gear on time. My order was guaranteed for (May 21st) I placed order on ( May 15st ). Had important weekend games, but there are zero tracking updates. Tried calling and nobody picks up. Tried emailing and got a bounce-back saying their customer service inbox is completely full. Incredibly frustrating and unprofessional.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

I bought a padel racket and there was a…

I bought a padel racket and there was a good amount of information on the specifications of the racket which I found useful. The price was very competitive. The racket was delivered the next day as promised. Overall a very good experience and would buy again from the company.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Nox padel racket

Really happy with the price of my purchase. I bought the Nox Equation Hard Advanced padel racket. Especially with the additional 10% discount. Free next day delivery included which was perfect.

May 20, 2026
Unprompted review
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Rated 5 out of 5 stars

All in all had a good experience

All in all had a good experience ordering with all things tennis, their pricing is great and the website was very user friendly, navigating it was easy. I must say there was some slight confusion about my delivery date/delay with my order (these things happen!) though Logan from their customer service team was very helpful at answering my questions, and had the issue resolved quickly. It looks like this is business is thriving at the moment, would recommend.

May 14, 2026
Unprompted review
Rated 1 out of 5 stars

Not impressed

Ordered an expensive tennis racket, delivered super quick but damaged during transit. Return via DPD. Company do not reply to email, have not followed through on what they say and don't seem to be able to deal with basic customer service. 4 weeks, 4 emails, 5 calls later my refund is on the way - lets see. Wouldn't recommend.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a padel racket which came with…

Ordered a padel racket which came with marks and an air bubble- poor quality from a highly spoken about company.

I emailed about my issue but received no response. I sent the racket back through their returns policy and emailed them to let them know, still no response and currently still no refund..

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience.

Great experience.
Website very easy to navigate with good product choice and info. Bought tennis racquet, shoes and balls, they arrived very promptly.

May 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Very impressed with this company

Very impressed with this company! I placed the order in the afternoon and it was delivered the following morning! And shipping was free. Competitive prices too, would defitiney use again!

May 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing shopping experience

I bought a tennis bag. Great quality and great price!
In 72 hours I had it delivered at no cost.
Simply amazing!
Great service, which is a rarity these days.
I'm extremely pleased to buy from All Things Tennis.
Well done guys!!!

May 7, 2026
Unprompted review

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