Al Makkah Travel  Reviews 

4
•
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Travel Agency

Written by the company

"Al Makkah Travel – Your Trusted Partner for Hajj & Umrah Established in 2009, Al Makkah Travel is an IATA-accredited travel agency renowned for delivering exceptional, reliable, and spiritually enriching travel experiences. With a strong presence across seven countries—Canada, USA, UK, Saudi Arabia, Dubai, Pakistan, and India—we have proudly served thousands of satisfied customers from around the world. Over the years, Al Makkah Travel has grown to become one of the leading Hajj and Umrah service providers in the market. Our commitment to excellence, personalized guidance, and deep understanding of pilgrimage needs ensure that every journey is comfortable, organized, and spiritually fulfilling. Book Now with Confidence!"


Contact info

2.8

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(4)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

WORST CUSTOMER SERVICE AND ORGANIZED SCAM

I booked them for the last 10 nights of Ramadan 2026 trip, their customer service after part payment was received got extremely poor, rude and unprofessional. Unfortunately, the war happened and they canceled a night before the trip without any prior conversation, they ignored my request for refund of $2900 and offered partial refund of $1654. I disputed with the bank, then these people who lack any fear of Allah came to threaten me in my DMs after having ignored my messages for weeks. They have informed the bank that they canceled due to war and it is non refundable due to their unfair policy, which I never signed by the way. Putting this out there so you don't make the same mistake that I did. NEVER ENGAGE THESE PEOPLE'S SERVICES, YOU WOULD LOSE YOUR MONEY, RESPECT AND PEACE OF MIND.

March 8, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service

Great service. Mohammad rehan was our host. He kept his words 100%. He gave us service exactly as he described. He kept his words. Hotel , transportation every thing was good. I surly will use there services again. And I recommend this agency so comfortably.

April 7, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer Service.We had a…

Excellent customer Service.We had a great experience with Al Makkah travel.Nabeel was helping us.he provide us with excellent service he even makes a customized package for us.Happy with the service NS Montreal

December 12, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look