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Almost Home Reviews 

246
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptional product quality, comfortable fit, and lovely personalized packaging that makes every delivery feel special. People also strongly appreciate the super fast shipping, excellent communication, and reliable service provided on every single order. Though some customers noted minor issues with specific item materials or snug fit adjustments on certain garments. A few reviewers mentioned that certain items did not entirely match their initial expectations regarding fabric types or build quality. Shoppers occasionally pointed out that design details could sometimes feel slightly different than anticipated from the descriptions.

What people talk about most

Product

Customers had positive experiences with product, expressing strong satisfaction with the amazing quality and... See more

Quality

Clients share positive opinions on quality, frequently praising the well-made garments, thick cotton, and... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently reporting fast and reliable shipping... See more

Order

Users describe positive interactions with order, expressing appreciation for the careful attention to detail.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received my order within days of ordering despite the Black Friday madness. Quality of the items ordered are next level & there was even a handwritten note inside the box thanking us for the order. Fr... See more

Company replied

Rated 5 out of 5 stars

Honestly, it was my first order with the Brand and as a person working in the Design industry and have a love for fashion - really appreciate all the small details coming with the order, regarding t... See more

Company replied

Rated 5 out of 5 stars

One of the best brands out there. What really stands out for me is their attention to details, their customer service including the founders being able to message you, the packaging and the little d... See more

Company replied

Rated 5 out of 5 stars

Was a little disappointed that the cap turned out to be satin instead of cotton like the other caps I ordered. Wasn't clear to me in the add allthough it is mentioned in the description. After a f... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Designer
  3. Men's Clothing Store
  4. Streetwear Store
  5. T-Shirt Store

Written by the company

Founded in 2019 by Diego Barrueco and Luke Murphy, Almost Home was created for the quiet moment after the noise. It exists for the people chasing something: the dreamers, doers and those navigating the space between where they are and where they're going. Through campaigns, collaborations and creative projects, we aim to build a lasting body of work that people connect with emotionally - a reminder that home is not always a place, but something we are continually moving towards.

Australia, Canada, European Union, United Kingdom and the United States are shipped on DDP (Delivery Duty Paid)

Fast worldwide shipping

All orders will be dispatched within 1 working day unless otherwise stated. If ordering for express delivery orders need to be placed by 1pm that day.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

246 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(246)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, product and personal touch.

July 7, 2025
Almost Home logo

Reply from Almost Home

Appreciate the 5-stars, Dylan!

Rated 2 out of 5 stars

I purchased a cap from Almost Home…

I purchased a cap from Almost Home around 7 days ago, but I haven’t received any updates since. When I reached out via email, I only received an automated response saying they’re busy. It would be helpful if they could follow up with the distributor to explain the delay, the service to check isn’t the best.

While the product might be good, I wouldn’t know yet since it hasn’t arrived there’s definitely room for improvement in customer support. They might also want to consider switching to a more reliable parcel distributor.

July 6, 2025
Almost Home logo

Reply from Almost Home

Thanks for your review, and we're really sorry to hear that you felt left without updates.

We just wanted to clarify a couple of things that may help: your order was placed on July 6th with our free shipping option, which has a 3–5 business day delivery window. As your message came through on a Friday evening — and our customer care team doesn’t operate over the weekend — it’s likely your order is still on track and just about to land with you.

That said, we completely understand how important communication is, and we take your feedback seriously. Our automated response is there to confirm we’ve received your message, but we do aim to reply to all enquiries as quickly as possible once we’re back online.

I have checked the tracking of your parcel and can see it is being prepared for delivery. We appreciate your patience, and we hope once your cap lands, it makes up for the wait.

Thanks again for your patience,
— The Almost Home Team

Rated 5 out of 5 stars

Fantastic

Fantastic, great service great cloths

July 4, 2025
Almost Home logo

Reply from Almost Home

Appreciate the 5-stars, Jack!

Rated 3 out of 5 stars

Lovely stuff

Took a while to arrive but happy with product

July 3, 2025
Almost Home logo

Reply from Almost Home

Thanks so much for your feedback — we're really glad to hear you're happy with the product!

Just to note for future orders: while our free shipping option is the most cost-effective, it can take a little longer to arrive. We also offer faster, tracked shipping options at a minimal cost for customers who need their order sooner.

Appreciate your support and hope to see you back again soon.

— The Almost Home Team

Rated 5 out of 5 stars

Highly recommend

Great brand, great quality product (got a hat) and really impressed with customer service. Highly recommend.

July 1, 2025
Almost Home logo

Reply from Almost Home

Thank you for leaving us a 5-star review, Dav!

Rated 5 out of 5 stars

Quality

Amazing quality - great fit - super designs

June 30, 2025
Almost Home logo

Reply from Almost Home

Appreciate the 5-stars, Jim!

Rated 5 out of 5 stars
Almost Home logo

Reply from Almost Home

Hi Mateja,

Thank you for your updated feedback and 5-stars! Please do not hesitate to reach out to us at: customercare@almost---home.com if you need anything else from us!

Team AH

Rated 5 out of 5 stars

Love it

Love it! Love the brand, the quality and the little custom message!

June 27, 2025
Almost Home logo

Reply from Almost Home

Thanks for the 5-stars, Celia!

Rated 5 out of 5 stars

Great product

Great product, great service - packaged incredibly well and arrived in 2 days to Ireland.

June 6, 2025
Almost Home logo

Reply from Almost Home

Thanks the 5-stars, Stephen!

Rated 5 out of 5 stars

amazing Irish brand

amazing Irish brand. Great quality garments and great service, got everything in a couple of days.

June 1, 2025
Almost Home logo

Reply from Almost Home

We are delighted you are happy with your purchase, Dylan!

Rated 5 out of 5 stars

Great quality!

Fast delivery, quality even better than last time!! Love it.

May 22, 2025
Almost Home logo

Reply from Almost Home

Thanks for the 5-stars, Jan!

Rated 5 out of 5 stars

Excellent Quality

Excellent customer service and amazing quality garments. I have 5 pieces now from Almost Home, 10/10 for quality.

May 27, 2025
Almost Home logo

Reply from Almost Home

Thanks for the positive review, Laura!

Rated 5 out of 5 stars

Update review after a great second experience

I actually at first did not understand my review was going to be public. I thought it was written to the customer service of almost home. After seeing my review I got contacted by Tim at almost home and we adresse my frustration and it was a superb customer service. Can’t wait to receive my parcel!
Thanks for your fast reply, and thanks for apologizing after you realise that my first email was in your junk mail.
I appreciate the service
My regards

May 21, 2025
Almost Home logo

Reply from Almost Home

Hi Pierre, thank you for the 5 stars and for allowing us assist you with this issue!

Rated 5 out of 5 stars

My favourite clothing brand

I love this company! Their clothing is such good quality and so cool. My order arrived within two days and was beautifully packaged with added gorgeous details like Almost Home stickers and a personal note. The cardigan I bought is my new favourite item of clothing … the high quality of the material, the deep, rich, green colour and the gorgeous detailing of the buttons makes this a stunning piece of knitwear that I will be wearing at every opportunity.
I highly recommend Almost Home and will definitely be purchasing from them again.

May 19, 2025
Almost Home logo

Reply from Almost Home

We are delighted you are happy with your purchase, Moira!

Rated 5 out of 5 stars

It’s all love

Everything is A1. The website is easy to use, orders arrive in no time and in lovely packaging. If you’re after great quality timeless pieces that wash well and still look new months later, look no further x

May 11, 2025
Almost Home logo

Reply from Almost Home

Thank you for leaving us a 5-star review, Rachel!

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