Paid $60 in Crypto – No Credit, No Refund, Support Ignored Me
On October 13, 2026, I paid AloPrivacy a total of $60 to fund my hosting account: $30 in Bitcoin (order TU-I08FIB) and $30 in Litecoin (order TU-ZLT8QE).
Both cryptocurrency transactions were confirmed on the blockchain. The Litecoin payment was sent in the exact amount requested, 0.48804295 LTC, to the address generated by their website.
Despite this, neither payment was credited. Both orders expired, and my account balance remained at $0.
I contacted their Telegram support repeatedly, provided transaction IDs and screenshots as proof, but received no assistance.
On October 28, I contacted them from a different Telegram account, pretending to be a new customer interested in purchasing six servers. They responded within a few hours and offered to help me pay.
However, the moment I mentioned my previous payments and requested my $60 back or the missing credit, they stopped responding. Shortly afterward, it appeared that they had blocked me on Telegram.
So they responded quickly when they thought I wanted to spend more money, but ignored my attempts to resolve two payments I had already made.
I have screenshots of the transactions, payment instructions, zero account balance, and Telegram conversations.
I have received neither the $60 credit nor a refund. Based on my experience, I strongly advise other customers to be cautious before sending cryptocurrency to AloPrivacy.