Simple, reliable, convenient top-up with crypto stablecoins. A little bit substantial spread in BTC (60USDT approximately). Crypto withdrawals take more time then deposits. Wait for 24 hours and then... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely awful. I v've never seen worse company. I transferred money to deposit account but forgot tag. Every baby knows that without tag usdt go to Alpari 's account. The people from Alpari spen... See more
Company replied
So far so good. I am using them for a year and so far the spread and price feed on ECN account are good. Commissions are low, so I like the trading conditions they offer. What I don't like is th... See more
I am very dissatisfied with Alpari and I will no longer trade with this broker. All candles show gaps between open and close, and there are strange shadows that completely distort price action. The ca... See more
Company replied
Company details
Written by the company
Alpari is one of the world’s longest-established global financial trading brands trusted by 1+ million clients, with a footprint in a large number of countries worldwide. We offer a comprehensive trading service that aims to provide traders of all kinds with a gateway to global opportunity, which is reflected in our dedication to building products and services clients value and serves everything they would need to access and trade hundreds of instruments across the FX, Metals, Commodities, Indices, Stocks and Crypto markets with spreads starting from zero, ultra-low commissions, and great leverage to maximise opportunities; in addition to secure payment systems with more than a dozen regional and global payment options to safely deposit or withdraw trading funds. We offer competitive pricing, rapid execution, an array of trading tools, advanced trading platforms and free access to financial news and analysis to help our traders on every step in their trading journey. We cater to every trading enthusiast, as we provide a complete online educational service, a customer service hotline in the trader’s local language and the confidence to start trading, knowing that we have our clients’ best interests at heart.
Contact info
Bonovo Road – Fomboni, Island of Mohéli – Comoros Union, Fomboni, Comoros
- +44 2045 771951
- alpari.com
Breach of guidelines
Reply from Alpari
Dear Abrojon,
Thank you for your feedback. We’re glad to know you’re satisfied with your experience at Alpari. Your support is appreciated.
Best Regards,
The Alpari Team
Advertisement
Reply from Alpari
Dear Jaafar,
Thank you for your kind feedback. We're pleased to hear that you’re satisfied with our withdrawal speed and overall service. Your trust means a lot to us, and we remain committed to providing a reliable trading experience.
Best Regards,
The Alpari Team
THUMBS UP
been with alpari for a long time.. i like it alpari a lot... but i wish you guys never discontinue the pamm service
January 8, 2025
Reply from Alpari
Dear Raphael,
Thank you for your continued trust and support. We’re glad to know you’ve had a positive experience with Alpari. Your feedback regarding the PAMM service is appreciated and has been shared with the relevant team for consideration.
Best Regards,
The Alpari Team
Thank you very much for excellent…
Thank you very much for excellent support I am greatly appreciated. The company provide so many great information to help us.
April 14, 2025
Reply from Alpari
Dear Batoul,
Thank you for your kind words. We’re glad to know our support and educational resources have been helpful to you. Your feedback is truly appreciated, and we remain committed to supporting your trading journey.
Best Regards,
The Alpari Team
Fast account charging.
Fast account charging.
User friendly website.
Regular signal sending.
Webinars.
Frequent E-mail sending to clients.
Long standing activity in it's job.
March 31, 2025
Reply from Alpari
Dear Mehran,
Thank you for your detailed feedback. We’re pleased to hear that you value our fast account processing, user-friendly platform, and ongoing educational and market resources. We appreciate your continued trust in Alpari.
Best Regards,
The Alpari Team
Advertisement
very good 👍😊
April 13, 2025
Reply from Alpari
Dear Hossein,
Thank you for your feedback. We’re glad to know you’re enjoying your experience with Alpari. Your support is appreciated, and we look forward to continuing to serve you.
Best Regards,
The Alpari Team
they are not trustable.they know your…
they are not trustable.they know your sl and they hit your sl despite of the price in real did not reach it.
April 3, 2025
Reply from Alpari
Dear Amir,
We’re sorry to hear about your concern. Alpari operates with full transparency and does not interfere with client orders. All trades are executed based on real market pricing and conditions. If you believe there was an issue, please contact our support team so we can review your case in detail:
https://get.alpari.help/hc/en-gb/requests/new
Best Regards,
The Alpari Team
they are good enough for me to work…
they are good enough for me to work with them over past 3 years
keep going
April 11, 2025
Reply from Alpari
Dear Ahad,
Thank you for your continued trust over the past three years. We're glad to know that our services have met your expectations. We appreciate your support and look forward to being part of your trading journey ahead.
Best Regards,
The Alpari Team
Reply from Alpari
Dear Mey Rash,
We’re sorry to hear that your experience with Alpari did not meet your expectations. If there is a specific issue you encountered, we would appreciate the opportunity to understand and address it.
Please feel free to contact our support team via live chat or create a ticket here:
https://get.alpari.help/hc/en-gb/requests/new
Best Regards,
The Alpari Team
Advertisement
There were problems with the platform
There were problems with the platform. I couldn't deposit money. I wrote many times, asked for help, but no one helped me. The robot writes standard phrases and that's it. I think this is wrong.
April 10, 2025
Reply from Alpari
Dear Aidas,
We're sorry to hear about the difficulty you experienced with the platform and the support process. This is not the level of service we aim to provide.
We’d like to investigate your case further and assist you directly. Please contact our support team via live chat or by submitting a ticket here: https://get.alpari.help/hc/en-gb/requests/new
Your concerns are important to us, and we’re here to help resolve them.
Best Regards,
The Alpari Team
This is a scam
This is a scam. I withdrew the first time and tried the second time, and nothing happened. I've been waiting for four days, so I reinvested it for the next four days.
Who are the people giving this company good reviews? I think it's all fake
April 3, 2025
Unprompted review
Reply from Alpari
Dear Justin,
Alpari is a fully regulated broker with a long-standing reputation in the industry, and we take all client concerns seriously.
Withdrawal requests are typically processed within the standard timeframes outlined on our website, though delays can occasionally occur due to external payment providers or incomplete verification. We’d like to review your case in detail please provide your Alpari account ID via Trustpilot or contact our support team directly.
You can reach us via live chat or by submitting a request here:
https://get.alpari.help/hc/en-gb/requests/new
We’re here to assist and ensure your concerns are addressed properly.
Best Regards,
The Alpari Team
Company is a scam
This company took my investment and refuse to pay out
They took almost $2000 of my money and won't even give it back
April 3, 2025
Unprompted review
Reply from Alpari
Dear lloyd,
Alpari is a fully regulated broker, and we are committed to maintaining transparency and secure fund handling for all our clients.
We’d like to review your case in detail and assist you. Please provide your Alpari account ID via this platform or contact our support team directly so we can investigate the issue and provide a clear resolution. You can reach us through live chat or by submitting a support ticket here: https://get.alpari.help/hc/en-gb/requests/new
We’re here to help and ensure that your concerns are properly addressed.
Best Regards,
The Alpari Team
Server Problems
There is lag In News Times and Server temporary down. please correct these problems and use powerful servers. thank you.
March 7, 2025
Reply from Alpari
Dear Mehran,
Thank you for bringing this to our attention. We understand the importance of a stable and reliable trading environment. Our team continuously works on optimizing server performance to ensure smooth operations, especially during high-impact news events. If you encounter any specific issues, please contact us via Live chat or create a support ticket so we can assist you further: https://get.alpari.help/hc/en-gb/requests/new.
Best Regards,
The Alpari Team
Advertisement
Cryptocurrency and TC pay
I didn't like that you have cryptocurrency trading is a 247 market while the broker is closed during Saturday and Sunday.
The other problem is with TC pay, I think you should choose safe ways of payment and be responsible for that.
March 19, 2025
Reply from Alpari
Dear Javad,
Thank you for your feedback. Cryptocurrency markets do operate 24/7, but as a regulated broker, our trading hours align with global financial market standards. We strive to offer competitive trading conditions while ensuring compliance with industry regulations.
Regarding TC Pay, we continuously evaluate our payment providers to ensure secure and reliable transactions. If you have encountered any issues, please contact us via Live chat or submit a support ticket here: https://get.alpari.help/hc/en-gb/requests/new, and our team will be happy to assist you.
Best Regards,
The Alpari Team
Negative balance protection
Suddenly you hadnt zero my negative balance protocetion while you mentioned you have negative balance protection.
January 15, 2025
Reply from Alpari
Dear Ashkan,
We understand your concern regarding negative balance protection. At Alpari, we aim to provide a secure and transparent trading environment, including risk management tools designed to protect our clients.
Please share your account ID via Trustpilot so we can investigate this matter further. You can also reach out to our support team for assistance via live chat or by submitting a support ticket here: https://get.alpari.help/hc/en-gb/requests/new.
Best Regards,
The Alpari Team
Dear sir/madam
Dear sir/madam
Good day
You closed my nano account just buy a simple email warning and forced me more than 1000 USD lose.
You should call or send messages.
You didn't nothing for compensation also.
Best regards
March 19, 2024
Reply from Alpari
Dear Javad,
We understand your concerns regarding the closure of your nano account. Please note that account closures are conducted in accordance with our terms and conditions. We always aim to communicate important updates to our clients in a timely manner.
If you require further clarification or assistance, we encourage you to contact our support team via Live chat or by submitting a ticket here: https://get.alpari.help/hc/en-gb/requests/new. Our team is available to assist you with any inquiries.
Best Regards,
The Alpari Team
Advertisement
They removed the PAMM account ranking from the website!
Hello, esteemed employees of Alpari!
I chose your company and registered to have the opportunity to open a PAMM trading account. Your website previously had a PAMM account ranking for investment purposes, but now it is no longer available. Could you please tell me when the PAMM account ranking will be available on your website again for trading?
March 12, 2024
Reply from Alpari
Dear Aida,
Thank you for your feedback. We understand the importance of the PAMM account ranking for our investors, and we truly appreciate you reaching out.
We want to inform you that PAMM has been discontinued on Alpari as we work on delivering an even better trading solution in the future. We have noted your concerns and shared them with our product team, who are actively working on new features to enhance your trading experience.
In the meantime, if you have any questions or need assistance, our support team is here to help. You can reach us via https://alparisupport.zendesk.com/hc/en-gb/requests/new
We appreciate your patience and look forward to bringing you an improved trading experience soon!
Best regards,
The Alpari Team
We lost money because of Alpari support
Hello. Had a comment with negative experience wigh Alpari support below and their answer to which I can't answer.
In the end - noone from your support helped. We wrote to your online chat dozens of times, wrote to the e-mail, even tried to reach people working in Alpari through LinkedIn. All we got: we recorded your issue and will pass it to related division.
In the end we have lost a client with a deposit of 200k$ and Alpari manager told that they are sorry and will try to be better next time.
February 11, 2025
Unprompted review
Commision is high
Commision is high . I can not trade.
Option sofware is very bad and less profit.
January 31, 2025
Reply from Alpari
Dear Ali,
We appreciate your feedback and understand your frustration. Trading costs and platform performance are key factors, and we want to help.
Our commissions are structured to stay competitive while ensuring quality execution. If the fees feel high, we may have an account type that better suits your trading style. Let us know, and we can guide you.
We’re continuously working to improve our platforms. If you're experiencing technical issues or challenges with options trading, we’d like to understand more. Profitability depends on strategy, market conditions, and execution, and we’re here to support your trading journey.
Please reach out to us via live chat on https://alparisupport.zendesk.com/hc/en-gb, and we’ll make sure to assist you.
Best regards,
The Alpari Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.