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Alpensattel steht für höchsten Komfort und Qualität im Bereich Fahrradzubehör. Unsere ergonomischen Sättel sind speziell entwickelt, um schmerzfreies und entspanntes Radfahren auch auf langen Touren zu ermöglichen. Mit hochwertigen Materialien wie 3D Memory Foam und einer optimalen Druckverteilung sorgen die Sättel für eine gesunde Sitzhaltung und maximalen Fahrspaß. Egal ob Citybike, Trekkingrad oder Mountainbike – unsere Produkte sind vielseitig und perfekt anpassbar. Auf alpensattel.de findest du nicht nur Sättel, sondern auch passendes Zubehör wie Fahrradhandschuhe, Lenkergriffe und Reflektoren, die deine Fahrten sicherer und angenehmer machen. Wir legen großen Wert auf Nachhaltigkeit und Langlebigkeit, sodass unsere Produkte nicht nur dir, sondern auch der Umwelt zugutekommen. Unser Service überzeugt durch schnelle Lieferung direkt aus Deutschland, einfache Retouren und einen persönlichen Kundenservice, der dir bei Fragen jederzeit zur Seite steht. Mit über 100.000 zufriedenen Kunden zählt Alpensattel zu den führenden Anbietern in der Branche. Fahre besser, gesünder und mit Stil – entdecke jetzt unser Sortiment auf alpensattel.de und bringe dein Fahrerlebnis auf ein neues Level. Dein Rücken, deine Haltung und dein Wohlbefinden werden es dir danken! 🚴♀️
Deine Zufriedenheit steht für uns an erster Stelle!
Reinstr. 8, 64720, Michelstadt, Germany
4.4
2K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
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Got me some PolarTherm Winter gloves. Been riding through this winter. They are the absolute best. Cycle commuting even in -7 with -5°C wind chill and hands still warm. They are the real deal. (And can genuinely operate my phone touchscreen!).
Yes, they are water proof, and yes they have good grip. But even in weather of around 8 degrees (Celsius) they are not warm enough. What am I gonna do when it gets colder? I’m pretty disappointed because these are only helpful when it’s warm and raining.
Reply from alpensattel.de
Hello,
Thank you for your feedback.
Our gloves have been specially developed and tested for temperatures down to a maximum of 0 degrees, and most of our customers are very satisfied with them. We attach great importance to breathability when choosing the material so that your hands do not get damp when you move and you feel comfortable wearing them. The more you move, the better the protection against the cold. Of course, your personal sensitivity to the cold is individual and can vary.
If our 2.0 gloves do not offer you sufficient protection, we recommend our PolarTherm gloves. These are equipped with 3M insulation and offer protection down to -10 degrees - windproof and waterproof.
Please contact our support team at support@alpensattel.de and we will find a suitable solution for you.
Best regards
Your Alpensattel team
Bought gloves a size bigger than normal but still way too small. And big seams internally.
Feels like cheap asian (small) product.
The videos show gloves that are dipped into water (which give the impression that the gloves are waterproof) but if you read further on the website you will find out that they are only water-repellent
The website says 100% refund on return but you do have to pay most 8 euros for shipping.
Once but never again..
After returning they cancelled because they say the package never arrved. Please choose e decent brand!
Reply from alpensattel.de
Thank you for your feedback.
The thermal gloves 2.0 you ordered are wind and water repellent in light to medium rain, but not completely wind and waterproof. This is how we communicate it in our advertisements and on our website.
If you need more protection against the cold and wet, we recommend our PolarTherm gloves. These are equipped with 3M insulation and offer protection down to -10 degrees - windproof and waterproof.
Please contact our support team at support@alpensattel.de and we will find a suitable solution together.
You have the choice of either sending your return back to us yourself at your own expense or contributing to the return costs. We charge €2.90 for this - insured and with a tracking number.
If you decide to return the goods yourself, we will need the tracking number in order to reimburse you.
This information is communicated on our website, directly on the product page.
Regarding the return:
Best regards
Your Alpensattel team
Translated with DeepL.com (free version)
Absoluter Gamechanger der Alpensattel 5.0. Auch nach einer 80km Tour keine Probleme gehabt.
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