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Rated 5 out of 5 stars

Bought this for my teenage daughter who was suffering from severe anxiety. It has definitely helped. Works best when used regularly (daily or every other day) but is also an important thing in her t... See more

Rated 5 out of 5 stars

Suffered with anxiety and depression for the last 15 plus years. Been on medication and seen a counsellor throughout that which have helped but have still struggled with bad periods and could never qu... See more

Rated 4 out of 5 stars

I tried the Alpha Stim Aid for anxiety for five weeks. It had no effect on me unfortunately so I returned the device for a refund. I spoke to Julie at Alpha Stim UK and she was very pleasant and helpf... See more

Rated 5 out of 5 stars

I recently hired an Alpha-Stim AID for four weeks to see if it really works. I saw a noticeable reduction in my anxiety and my mood improved too, so I decided it was definitely worth purchasing the de... See more

Company replied

Company details

  1. Medical Equipment Supplier

Written by the company

EPI UK Ltd brings the clinically proven, FDA cleared Alpha-Stim to the UK, now in use by the NHS for anxiety treatment. Researched over 100 times, it is the most researched product of its kind on the market today. Alpha-Stim is also cleared by the FDA for treatment of Depression, Insomnia & Pain.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

127 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Laughed at me on the phone

Liz Mataraza from customer service and her team laughed at me when I was on the phone to make a customer service request. She constantly told me take me dispute to unrelated parties. As I began to become upset; I was mocked, laughed at, and teased.

February 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Sleep at last. A little miracle.

I had been unable to get off to sleep for months. As soon as I laid down, no matter how tired, it was like a switch had been flicked on and my mind began racing. I had to read my kindle to distract my mind to get off to sleep. If I woke up to go to the loo then it all started again with my busy brain full of crazy racing thoughts. I was exhausted from lack of sleep. It’s also so stressful when your brain is harassing you at night. (If you know, you know) My husband suggested Alphastim. From the first time I used it I slept. I put my head on the pillow and went to sleep, it really was like a little miracle. I used it daily for a couple of weeks until my sleep patterns were normal. Now I just use it if my sleep patterns start to get disrupted. It’s a clever gadget. I don’t ever want to be without it. After my success we got one for my 88 year old mum. Follow instructions, use at the time suggested for best results.

June 8, 2025
Unprompted review
Rated 4 out of 5 stars

I tried the Alpha Stim Aid for anxiety…

I tried the Alpha Stim Aid for anxiety for five weeks. It had no effect on me unfortunately so I returned the device for a refund. I spoke to Julie at Alpha Stim UK and she was very pleasant and helpful. I sent the device back with Royal Mail special delivery, in the original packaging, and two days later I was refunded in full minus the original delivery cost. It's such a shame that this didn't work for me, but I would still recommend people to try it as the company actually do deliver on their 60 day money back policy,

December 18, 2025
Unprompted review
Rated 4 out of 5 stars

Alpha stim aid amazing product

I purchased the alpha stim aid around 4 years ago recommended by my sister who also owns one this has helped me with my anxiety and sleep. I do use it quite often on different settings depending on how I'm feeling . I would recommend this product if you have issues with sleep anxiety depression it makes me feel more alert and focused after use and calmer. You do have to purchase batteries for this device I would recommend energizer ultimate lithium AAA batteries as you get more use out of these batteries. Also the earclips do get damaged I have purchased a few you may have to replace these. Overall it's a great purchase I believe it's a great alternative to medication or to reduce medication. When I have required assistance with this product or any issues I have received constructive assistance and a very helpful team very much appreciated

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

This devise was a game changer not only…

This devise was a game changer not only for me but for a lot of my friends whom I shared it with. I used it for 3 months every day then i gave it to my mother and within a few days she noticed that she doesn't experience her usual tremor symptoms and shaking.

Another thing I love about alpha stim is that unlike other devises who spend so much money on marketing without proper research, Alpha stim has put so much investment in their research and I love this about the company.

January 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Efficient and outstanding service from Alpha-Stim

I called Alpha-Stim pm on 4th November and by 11am on 5th November, had the part delivered. Such helpful, friendly service from Julie in their office. So impressed

November 4, 2025
Unprompted review
Alpha-Stim UK logo

Reply from Alpha-Stim UK

We truly try to be attentive and provide the support and care we can, Alan, so thank you for this kind review. We will share this with Julie as we know she will love hearing this.

Rated 4 out of 5 stars

Game changer

I will preface this by saying, it is not a cure all. But Alpha Stim is a tool that really helps. I have the Alpha Stim M for ADHD and pain. It has not been the miracle cure for the ADHD I hoped it would be, but it does help with the anxiety portion a lot. It's not a cure all for focus as I hoped. But the other application for pain feels so much better than a TENS unit. It's like a deep tissue massage, and helps for chronic pain. I have been in agony today with my back. NSAIDs and THC tub have not worked. I slapped the pads on and turned up the Alpha Stim, and had instant relief. I could cry. I give 4 stars because I don't think that it's the perfect tool for everyone on mental health given the cost, but it does help, and it especially helps me with pain far more than a TENS unit.

October 20, 2025
Unprompted review
Alpha-Stim UK logo

Reply from Alpha-Stim UK

Melissa - we're so glad Alpha-Stim is helping with your anxiety and pain. It's not designed for ADHD, but it is approved for anxiety, and we're so glad you're having such good results!

Rated 5 out of 5 stars

4 years of Alpha Stim

I have used an Alpha Stim to help me sleep for the last four years.
I suffered a heart attack in 2021 and although still very fit and healthy, I’m a road cyclist, I found the medications were stopping me from getting to asleep. Then I discovered the Alpha Stim and decided to give it a try. Amazing. I usually use it for 20 minutes most evenings shortly before going to bed. Should I wake up after a few hours I put it on again for a further 20. I work shift work so it comes in very useful to help me sleep in the daytimes.

October 2, 2025
Unprompted review
Alpha-Stim UK logo

Reply from Alpha-Stim UK

Tony - This is fantastic to hear! We are glad that Alpha-Stim is making such a positive impact on your life and well-being.

Rated 5 out of 5 stars

Highly Recommend

A friend recommended the Alpha Stim to me and I’m so glad she did. I have Fibromyalgia and was at the point, due to constant, chronic pain, that I needed a walking stick just to get around the house. I rarely went out and was unable to do most housework chores. After only two days using the Alpha Stim M I was walking around the house and cleaning again without a stick and yesterday for the first time in over a year walked around a supermarket unaided. This won’t cure Fibromyalgia but the difference in life quality in less than a week is amazing.
The customer service couldn’t be better, I highly recommend.

September 2, 2025
Unprompted review
Alpha-Stim UK logo

Reply from Alpha-Stim UK

Janet - this is such a lovely review to read. We are very glad you're already seeing such positive results with the Alpha-Stim. Please let us know if we can ever answer any questions or provide any support in the future.

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Rated 5 out of 5 stars

The Alphastim AID has been a great…

The Alphastim AID has been a great help. I have a rare disease and the device helps relieve the resulting pain and insomnia. Great improvement in mood also after only a few weeks of use. The service offered by Alphastim UK has been exceptional. Particular thanks to Julie who is very helpful.

August 21, 2025
Unprompted review
Alpha-Stim UK logo

Reply from Alpha-Stim UK

Evie - We're glad to hear Alpha-Stim is helping with your pain and insomnia, and that you're seeing improvements in your mood as well. Love hearing you are enjoying the device and benefiting from it.

Rated 5 out of 5 stars

I've had an Alpha Stim for many years…

I've had an Alpha Stim for many years and have just had to buy a new one. The website wouldn't work on my phone properly but they called me and sorted it all out and processed my order quickly with no fuss. The chap was really helpful and kind.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great device and customer service

I’ve been using alpha stim for a few months. The device has been really helpful in keeping down anxiety and supporting sleep. Easy to use and effective. Great customer service from alpha-stim too!

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

How Alpha-Stim has helped me

I was first recommended to Alpha -Stim in April. At the time I was experiencing difficulty with sleeping and I was aware that I was suffering with anxiety
The customer care and support I received was excellent
The Alpha -Stim has helped me and my clients and it is very easy to use
I use it in the morning which helps me not only to feel alert and ready for my day but calm as well
At night I use it again to calm down the chat in my head and yes it really works
Clinical Massage Therapist

August 2, 2025
Unprompted review
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Rated 3 out of 5 stars

Poor quality accessories

Useful device that is worth the money. Unfortunately the ear clips broke after one month of usage and it costs £37 for a new pair.

June 27, 2025
Unprompted review
Alpha-Stim UK logo

Reply from Alpha-Stim UK

Hi James - Sorry to hear your ear clips broke. Did you contact our Customer Support team about them breaking?

Rated 5 out of 5 stars

Excellent service and support

Excellent service and support. Issuing the Alpha stim regularly for a couple of months has really helped with stress and anxiety.

June 23, 2025
Unprompted review
Alpha-Stim UK logo

Reply from Alpha-Stim UK

Really lovely to hear these results so far, Anthony! Please reach out if you ever need anything :)

Rated 5 out of 5 stars

Helped my anxiety

I recently hired an Alpha-Stim AID for four weeks to see if it really works. I saw a noticeable reduction in my anxiety and my mood improved too, so I decided it was definitely worth purchasing the device - I couldn’t imagine living without it now. My anxiety levels are lower than ever before; life seems much more manageable and enjoyable than it did just a few weeks ago.

June 20, 2025
Unprompted review
Alpha-Stim UK logo

Reply from Alpha-Stim UK

Declan - This is wonderful to hear! Living without anxiety is a big deal, so we're happy to know Alpha-Stim could help.

Rated 5 out of 5 stars

Fantastic device

Fantastic device! I've suffered with general anxiety and panic attacks along with insomnia for years. The device is portable, easy to use and calms my mind down, allowing me to relax. I rented the device until I chose to purchase, and customer service was quick and easy. I loved the option of being able to try if it works for me before committing to the full purchase. Thank you!

June 9, 2025
Unprompted review
Alpha-Stim UK logo

Reply from Alpha-Stim UK

Emma - We're so happy to hear Alpha-Stim is helping with both your anxiety and insomnia, and that the rental period was a good way to see if Alpha-Stim was right for you. We'd love to hear more or have you share your experience with others if you're open to it. Just email sarah@epii.com or tag us on Instagram @AlphaStim.

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Rated 5 out of 5 stars

Simply the best!

Have been using my alphastim for chronic anxiety for 11 years and have only just ordered my new one. I cannot believe this little machine which has been used for thousands of hours kept going for so long. I find it reassuring to know that I can pick it up at any moment and it immediately helps my condition. Wouldn't be without one, ever. Thank you.

June 5, 2025
Unprompted review
Alpha-Stim UK logo

Reply from Alpha-Stim UK

Maggie, wow! We are so honored to know you've chosen Alpha-Stim for over a decade of taking care of your health. We'd love to hear more. Can you email sarah@epii.com?

Rated 5 out of 5 stars

Helped with my insomnia and anxiety

I’ve been suffering from insomnia and anxiety badly for a few years and this has really helped. It took a few weeks of me using the Alpha Stimm AID daily to work with the insomnia (so keep going with it!) but my sleep has been a lot better since and my anxiety too

June 5, 2025
Unprompted review
Alpha-Stim UK logo

Reply from Alpha-Stim UK

Kate - we're so glad to hear that Alpha-Stim AID is already helping with your anxiety and improving sleep. Both are so important to everyday life and enjoyment. We'd love to hear more or have you share your experience with others if you're open to it. Just email sarah@epii.com or tag us on Instagram @AlphaStim.

Rated 5 out of 5 stars

Using Alpha Stim for chronic insomnia

I am using the Alpha Stim Aid machine to help deal with chronic insomnia. Anxiety is lessened very quickly and works each time I use it for this purpose. I also find that it helps with general relaxation and helps keep my mind quiet at night. I use Alpha Stim in the mornings each day. I would recommend it's use for insomnia in combination with CBTi.

May 27, 2025
Unprompted review
Alpha-Stim UK logo

Reply from Alpha-Stim UK

Hi Nigel - we love hearing this! Would you be open to a video testimonial with us? If so, please email marketing@epii.com

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