AlphaCell LabsReviews 

1,284
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their high quality and effectiveness, noting significant improvements in energy levels, sleep, and overall well-being. Many appreciate the ease of ordering and the prompt delivery service, often highlighting the efficiency of the shipping process. The company's customer service is also frequently mentioned as excellent, contributing to a positive overall experience. However, some customers experienced issues with packaging, such as loose lids and broken seals upon arrival, raising concerns about contamination. A few other people also felt that the product formula had changed, leading to a decrease in effectiveness compared to previous purchases.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Service

Reviewers mention positive feedback about service, consistently highlighting the ease of use, quick... See more

Order

People report positive experiences with order, highlighting the ease and speed of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This product has made my life worth living again. Before I was so sick and constantly fatigued almost bed ridden and bathroom bound. Now I'm not! Within days of taking NMN I was up and about li... See more

Company replied

Rated 5 out of 5 stars

I’ve been taking AlphaCell NMN tablets every morning, and the difference is noticeable. I feel sharper throughout the day, but what really stands out is the energy I bring into the gym. My workouts fe... See more

Rated 5 out of 5 stars

The simplicity of navigating Alpha Cell Labs site when ordering a product is most welcomed. Plus the order is shipped within hours. Emails keep you informed of tracking until your parcel arrives. A... See more

Company replied

Rated 5 out of 5 stars

I've been taking AlphaCell's Pure NMN (500mg) and their Neura Magnesium, and I'm really impressed with the results so far! The NMN has noticeably increased my daily energy levels—I feel more... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

We believe staying alive is not the same as living life. We're here to provide the world with the highest quality performance and lifestyle products, not to just to add years to your life, but to add life to your years.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,284)

333 reviews in the last 12 months

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Rated 5 out of 5 stars

Helps with your bridge game

I have been taking NMM for 8 months.I play bridge several times a week.I have noticed I am more aware of the cards and my concentration has improved.I am a 78 yr old and would definitely recommend this product.

January 7, 2026
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi Susan,

Thank you so much for sharing your experience and for taking the time to leave such a thoughtful review. We truly appreciate you trusting AlphaCell Labs and are grateful to hear how NMN has fit into your daily routine. Your recommendation means a great deal to our team, and we’re honored to support you on your wellness journey. 💙

Rated 5 out of 5 stars

Love the Neura Magnesium

Love the Neura Magnesium, it is fantastic have it every night and find it really beneficial, have been ordering regularly for over 12 months now.
Service and delivery is always spot on too 👌

January 9, 2026
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi Emma,
Isn’t it amazing how impactful the right daily routine can be? We’re so glad to hear how much you’ve been enjoying Neura Magnesium and that it’s become a consistent part of your evenings. Thank you for being a loyal customer for over 12 months—we truly appreciate your continued support and are happy to hear our service and delivery have been spot on for you. 💙👌

Rated 5 out of 5 stars

Excellent company

Excellent company in terms or both product and service.

January 8, 2026
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi there,

Thank you so much for the great feedback! We’re delighted to hear you’re happy with both our products and service. Your support truly means a lot to us.

— AlphaCell Labs Team

Rated 5 out of 5 stars

Great products

Great products, definitely notice an improvement in cognitive function. Easy to navigate website. Quick mail delivery.

January 8, 2026
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi there,

Thank you for your kind feedback. We’re glad to hear you’ve had a positive experience with our products, website, and delivery, and we truly appreciate you taking the time to share. Your support means a lot to the AlphaCell Labs team. 💙

Rated 5 out of 5 stars

Great quality product

Great quality product. Been taking for over 12 months

January 8, 2026
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi Jason,
Thank you for your continued support over the past 12 months. We truly appreciate your trust in AlphaCell Labs and are grateful to have you as part of our community. 💙

Rated 5 out of 5 stars

The products seem very good

The products seem very good. The customer service has been excellent. This was after a screw-up that was not Alpha's fault, but they worked with me to get it fixed.

January 15, 2026
Unprompted review
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi Kevin,

Thank you for taking the time to share your experience. We’re glad to hear you’ve been happy with the products and that our customer service team was able to support you and help resolve the situation. Providing clear communication and standing by our customers is very important to us, and we truly appreciate your understanding and trust. 💙

Rated 5 out of 5 stars

Using NMN and Resveratrol from Alpha…

Using NMN and Resveratrol from Alpha Cell Labs over a 4 y in row . Amazing products

January 8, 2026
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi Tijana,

Thank you so much for your continued support over the past four years — that truly means a lot to us. We’re thrilled to hear you’ve had such a great experience with our NMN and Resveratrol products.

We really appreciate your loyalty and are grateful to have you as part of the AlphaCell community.

— AlphaCell Labs Team

Rated 5 out of 5 stars

Excellent product Neura Magnesium

Excellent product Neura Magnesium. Expedient service and delivery. and great follow up. Prices are also very good. I've tried a lot of different Magnesium powders over many years but this is absolutely the best.

January 8, 2026
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi Bob, Thank you for such a thoughtful review. We’re thrilled to hear how highly you rate Neura Magnesium, especially given your experience with other magnesium products over the years. It’s great to know our service, delivery, and follow-up met your expectations as well. We truly appreciate your support and trust in AlphaCell Labs. 💙

Rated 5 out of 5 stars

Quick delivery / great customer service

My very first delivery was extremely quick. The product itself is absolutely brilliant. I ordered the Neuramagnesium powder. It does exactly what it advertised to do. I take it in the evening. It helps me Relax and I seem to have a better sleep. I feel refreshed in the morning. I ordered another 3 jars so I don’t run out and also as gifts for other members of my family. I also ordered the NMN capsules. I have only been on them for a few days but am very optimistic about the results.

January 7, 2026
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi Sharon, Thank you so much for sharing your experience in such detail. We’re delighted to hear how well Neura Magnesium has fit into your evening routine and that it’s been supporting relaxation and restful sleep for you. It truly means a lot that you chose to reorder and even share our products with your family. We also appreciate your trust in starting NMN and are grateful to be part of your wellness journey. 💙

Rated 5 out of 5 stars

One of the better companies to deal…

One of the better companies to deal with. Their product is excellent and I noticed an improvement in my overall energy levels after the first few days of taking it. My sleep and my skin have all improved dramatically as I have been taking the NMN/Resveratrol for a few years now. The team have been super responsive with any queries and nothing seems to be too much trouble for them. I'm a huge fan! Well done guys.

January 7, 2026
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi George, Thank you for your kind feedback and for being a long-term AlphaCell Labs customer. We’re so glad to hear you’ve had a great experience with both our products and our team. Your support truly means a lot to us. 💙

Rated 5 out of 5 stars
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi there,

Thanks for your feedback! We’re glad to hear your order was delivered on time and that you’re happy with the pricing. We appreciate your support and hope to serve you again soon.

— AlphaCell Labs Team

Rated 5 out of 5 stars

Feeling good.

I am 75 year old man. I have been using Alphacells NMN for a few years and have just started Glynac.
I feel great and I notice that my skin , for instance, is less lined and has better texture than my peers.
Looking better is one thing , but most importantly I feel stronger and more able to enjoy my life more fully.

January 7, 2026
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi there, Thank you for sharing your experience and for being a long-term AlphaCell Labs customer. We truly appreciate your trust in our products and are glad to hear they’ve become a positive part of your routine. Your feedback means a great deal to our team, and we’re honored to support you in enjoying life to the fullest. 💙

Rated 5 out of 5 stars

Good,good,good

Good,good,good

October 28, 2025
Unprompted review
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi there,

Thank you for the great feedback! We’re glad you’re happy 😊💙

— AlphaCell Labs Team

Rated 1 out of 5 stars

Received a notification of Order #92699…

Received a notification of Order #92699 is on the way.
Not happy as I did not make this order.
Must be an auto distribution things from your website.
I will return this order.
. cost me $252.xx while not required.

January 12, 2026
Unprompted review
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi there, Thank you for bringing this to our attention. We’re sorry for any concern this has caused and would be happy to look into this for you right away. Please contact our customer care team at customercare@alphacell.com.au
with your order number, and they’ll be able to review the situation and assist with next steps. We appreciate you reaching out so we can resolve this promptly. 💙

Rated 5 out of 5 stars

A fabulous product that delivers…

A fabulous product that delivers exactly the results it claims. I’m extremely impressed with its purity and results.

As someone with a medical background, I’ve personally assessed this supplement, and in simple terms—it’s legitimate and well worth every penny.

January 8, 2026
Unprompted review
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi Pep, Thank you for sharing such thoughtful feedback. We truly appreciate you taking the time to assess our supplement and for recognizing the importance of purity and quality. Your perspective and trust mean a great deal to the AlphaCell Labs team, and we’re grateful for your support. 💙

Rated 2 out of 5 stars

Not now …

I’ve always had positive experiences with alpha cell labs in the past.
Not this time, I’ve had to wait longer for delivery updates, and delivery time.

I’m trying to move and now the company has decided to add a signature to leave my order which I never requested.

I cannot wait around all day for a delivery. As I’m on a tight schedule moving etc.

Changed their delivery process I took out a POBOX for my deliveries and now the courier company that has been enlisted won’t deliver to my POBox.

My products come in a very small package.
I’m over this.

Possibility of finding products elsewhere in the future .

Just want easy not complicated.

Regards,
Cheryl Wood ( 0414499591

January 2, 2026
Unprompted review
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi Cheryl, Thank you for taking the time to share this with us, and we’re truly sorry for the frustration this experience has caused—especially during an already busy and stressful time for you. We appreciate your past support and understand how important simple, reliable delivery is.

We will make the necessary changes to your delivery preferences to ensure future orders are as straightforward as possible and better aligned with your needs. Our customer care team will also review the courier and delivery requirements on your account so this doesn’t continue to be an issue.

Thank you for bringing this to our attention—we genuinely value your feedback and the opportunity to make this right. 💙

Rated 5 out of 5 stars

NMN review

AlphaCell is dedicated to research and testing. The high quality of their products is what makes me a repeat customer.

December 28, 2025
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi there, Thank you for your feedback and for being a repeat AlphaCell customer. We truly appreciate you recognizing our commitment to research, testing, and quality. Your continued trust means a great deal to our team. 💙

Rated 4 out of 5 stars

I feel so much better

I feel so much better , full of energy and my mind feels sharp im also sleeping much better. Ive been taking the NMN for 4 wks , I will definitely continue.

December 1, 2025
AlphaCell Labs logo

Reply from AlphaCell Labs

Thank you for sharing your experience! We’re so glad to hear you’re feeling more energized, mentally sharp, and sleeping better after taking NMN for the past four weeks. It’s wonderful to hear such positive feedback.

We truly appreciate your support and wish you continued success on your wellness journey.

— AlphaCell Labs Team

Rated 5 out of 5 stars

Since starting AlphaCell in early 2025

Since starting AlphaCell in early 2025, I can definitely say that there has been a huge difference in my energy levels, immune system has improved and I generally get comments that my skin looks younger. I will continue to use NMN and would highly recommend AlphaCells. Also the speed of delivery is excellent.

March 3, 2025
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi there,

Thank you so much for sharing your experience since starting AlphaCell in early 2025. We’re thrilled to hear about the positive difference you’ve noticed in your energy levels and overall wellbeing, and it’s wonderful to hear you’ve also been happy with our delivery speed.

We truly appreciate your recommendation and your continued trust in our NMN products.

— AlphaCell Labs Team

Rated 5 out of 5 stars

The product works well

The product works well. Price is reasonable.

December 1, 2025
AlphaCell Labs logo

Reply from AlphaCell Labs

Hi there,

Thank you for your feedback! We’re glad to hear the product is working well for you and that you find the pricing reasonable. We really appreciate your support.

— AlphaCell Labs Team

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