Phone was answered quickly, and the person I spoke to was immediately able to identify the items I needed. Goods arrived two days later. Couldn’t realistically ask for better.
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Company details
Written by the company
We offer the best possible vision and hearing health care within the U.K. Bringing our renown 5* services to the comfort of your own home. We pride ourselves on giving patients the energy and motivation to do the activities they want to do.
Contact info
Clayton House, Fort Street, BB1 5DP, Blackburn, United Kingdom
- 01254661028
- info@alphaclinics.co.uk
- alphaclinics.co.uk
Replied to 25% of negative reviews
Typically replies within 24 hours
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AWKWARD…
The items were received on time and in good condition. Unfortunately, and something I have always found a priority, the tone and response to any enquiry.
This consisted of a call to the supplier:
He did not answer the call with any details except from an abrupt, hello. The rest of the conversation was stilted and uncomfortable.
I was surprised as I was made to feel that I was taking up his time and all I was doing was placing an order?
First time I have ordered quick and easy
Just easy to use
Quick and easy
Excellent service
The only reason for giving 4 stars…
The only reason for giving 4 stars instead of 5 was because of a missed delivery. I cannot see why the small package wasn’t pushed through the door first time, like it was on the second delivery.
Otherwise everying else was good.
Fast and accurate service.
Ready, delivered to my satisfaction
It advises me my order is ready to be delivered and if l need to delay it for a week or two they arranged it, the product is good, nothing is too much of a hassle for them
I think the order may have been…
I think the order may have been incorrect by side I will contact the supplier direct, they are usually very good.
STILL WAITING…
Still waiting for order made mid December. It arrived short. Replacement order confirmed 29/12 but still no information as to delivery date very
My complaint made yesterday still unanswered
Terrible experience my order number…
Terrible experience my order number AC20423 never came and they did not even respond to and email I sent. Very disappointing and frustrating I would think twice before ordering from them
Very efficient
First time I bought from Alphaclinics.
Easy to purchase, uncomplicated and speedy service
Perfect no problem at all very easy web…
Perfect no problem at all very easy web site
Well it was easy to find the items I…
Well it was easy to find the items I needed,easy to order etc. Only thing now I await delivery!
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