Our driver was smack on time and in a very comfortable vehicle with more than enough room. He was very polite, efficient and adaptable (we asked for a pickup an hour later than advised and were accom... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Offering exclusive airport transfers to the Alps, we connect you directly from key airports including Innsbruck, Salzburg, Vienna, Munich, Memmingem, Friedrichshafen, Zurich, Basel, Geneva, Nurenberg, and Strasbourg. Travel with ease and style to your alpine destination with our private transfer services.
Contact info
Switzerland
- info@alpinbus.com
- alpinbus.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
On time bus was clean and good contact
On time bus was clean and good contact
We had an excellent experience with…
We had an excellent experience with AlpinBus for our round-trip transfer between Lyon and Les 2 Alpes. Communication from the beginning was clear and very prompt, with multiple transport and payment options available. They were also very flexible with changes to our booking.
Our driver,Toms, was professional, friendly, and helpful, providing useful local information along the way. The vehicle was clean, comfortable, and in great condition, and the drive felt both efficient and very safe.
Overall, a smooth and reliable service that I would highly recommend to anyone considering this option instead of renting a car.
Good communication ahead of transfers
Good communication ahead of transfers, on time and helpful drivers
10/10 Experience
Martin was a wonderful driver I would highly recommend him to anyone in the future!
The transport did not arrive as…
The transport did not arrive as scheduled. When we contacted the company, they told us the driver was 'stuck in traffic'. When he finally arrived over an hour late, we found out that it was actually a local driver that had been called at the last minute (woken out of bed) to come to get us because the original driver had forgotten. I did not appreciate that they lied to us, but the new driver did get us to the airport in time (2 hours away).
Tom Our driver from Megeve to Geneva…
Tom Our driver from Megeve to Geneva was very gentle and polite . He was a very skillful driver who made our transfer very pleasant .
High quality vehicles
High quality vehicles, on time and very good drivers for both directions of our trip.
5 star service
We booked a mini bus from the airport to our accommodation and return to airport. Drivers were on time, very clean, new vehicles, great service.
All drivers were kind and friendly plus…
All drivers were kind and friendly plus safe drivers. The AlpinBus team were also easily accessible, flexible and responsive!
Perfect
On time, safe, polite and friendly driver.
Will always use Alpin for our transfers.
Karl went above and beyond
Karl went above and beyond trying to find our tricky accommodation; none of it easy. He didn’t leave us until he was sure we were OK. Highly recommended.
Professional smooth transfer
Excellent - very smooth. Driver was punctual and well-organised
Very professional service
I had a good transfer. The driver was very nice, arrived on time and the drive was comfortable. The communication was also good. I am very happy with the service.
Probably one of the best!
Probably one of the best transfer companies that I've used in the Alps.
On time
On time, adjusted to our needs and unexpected schedule changes.
Kind driver.
Very nice vans.
Good service on time very good…
Good service on time very good communication
Great service
Great service - good communication both ways and really helpful drivers. Would highly recommend!
Driver was waiting for us at Salzburg…
Driver was waiting for us at Salzburg airport despite us landing early and whizzing through baggage and he was a really nice guy who also brought us back. Didn't drive at breakneck speeds unlike some taxis who are on a tight schedule so very safe and journeys - would definitely recommend
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








