Alpine Credits Reviews 30

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Following up on an advertisement for "Grants for senior housing repairs" I was informed Alpine Credit does not issue grants, only loans. When I bit and inquired for their loan conditions. In additio... See more

Rated 1 out of 5 stars

I've been with Alpine for 8 years so far for a $35,000 2nd mortgage. As my mortgage came up for renewal I noticed that my principal was only $2000 less. Doing the math I've paid them approximately $... See more

Rated 5 out of 5 stars

Kyra Saliken was very helpful, patient, and made it easy to navigate through my first time getting a loan and dealing with all legal and personal aspects of this transaction. Very refreshing to work... See more

Rated 5 out of 5 stars

my first impression with the customer care person was the very best. Bev wasthe greatest, she right away made me feel comfortable and at ease. Right through the process she was very patient, but pro... See more

Company details

  1. Mortgage Broker
  2. Alternative Financial Service
  3. Financial Consultant
  4. Loan Agency
  5. Mortgage Lender
  6. Non-Bank Financial Service

Information provided by various external sources

Home Equity Loans from Alpine Credits are the fastest and easiest way to get money from your home regardless of your income or credit history. Contact Us Today!


Contact info

2.9

Average

TrustScore 3 out of 5

30 reviews

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Rated 1 out of 5 stars

Approved, But abandoned Alpine after reading BBB reviews that were matching initial impressions..

I was quickly pulled into the process with Alpine- however 24 hours led to 2 weeks, 3 weeks and on and on. The customer service (Bev) and management did not return calls until late in the evenings (if they even did) where they seemed to buy time and skirt clear answers. I heard excuses like we're short handed - oh yes you'll see that on your documents... nothing ever promised was what was actually presented. Additionally the rep constantly made mistakes on her paperwork--including but not limited to earnings statements provided by Revenue Canada.

In the 11th hour - I started noticing a lot of evasive answers to questions any reputable mortgage company would address. By the time the paperwork came through there were so many alarm bells ringing, the best choice was to abandon Alpine and seek other channels of lending. Even a private lender you would save fees with.

Simply try and get lender's instructions and payment information from them. You'll find that the reviews in the Better Business Bureau match the dangerous position you would put yourself in with Alpine Credit.

This company is a racket. And although their marketing sounds good - it's just pretty words and cartoons. The promise is not backed up with fact.

Visit the Better Business Bureau it is all you need to know.

October 24, 2023
Unprompted review
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Rated 1 out of 5 stars

Predatory is all I can say

Predatory is all I can say. Your monthly payments are not even enough to cover the fee and interest for a year. Then after 1 year they increase the interest rate even though you sign a 60 month term + there renew and application fees$$. DON'T DO IT go to the bank!! Take me 10 years pay off this loan oy if I increase the monthly payment by 50%, PREDATORY!

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Alpine came through in a pinch

Alice has been professional and helpful all of the way. I reached out to Alpine Credits in a pinch and they really came through! Recommend as a legit, professional mortgage brokerage!

March 15, 2023
Unprompted review
Rated 5 out of 5 stars

All I can say is bad things happen to…

All I can say is bad things happen to good people!
Bev DeVos at Alpine Credit had a tough case with us between revenue Canada & an estate, I was under pressure to come up with lots of money for probate & taxes.
Bev made it happen painlessly & professionally. Bev was like our Guardian Angel. Took care of business. Cleaned out our closet. Put us back on track.
Great work Alpine Credits.

December 15, 2022
Unprompted review
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Rated 5 out of 5 stars

Extremely satisfied!

The Customer service I received from Katie was fantastic! With my situation, Alpine credit helped me keep my house, fix my roof and pay off debt when no one else would! Katie went above and beyond to help me, reassure me and speed up the process! All done through my phone! No need to take off work or go anywhere! I definitely recommend them!

May 4, 2022
Unprompted review
Rated 1 out of 5 stars

Alpine credit are criminals

Alpine credit are criminals. They take advantage of people. They quoted me a rate but changed it last minute by another 5%. I had the loan for almost 9 months. It cost me almost 24.5% at end of the day with legal fees and penalties. They charged me over $40k for a $191,000.00 mortgage. Stay away from them. There are much better options available.

February 13, 2022
Unprompted review
Rated 1 out of 5 stars

I must say I will NEVER apply here for…

I must say I will NEVER apply here for a loan, your adds and commercials are so extremely annoying!! Could you not have come up with anything better?? I literally have to turn the radio off in order to bypass your long advertising jingle. Do yourself’s a favour to many and actually change your commercials or fire who ever thought these were a good idea!!

December 23, 2021
Unprompted review
Rated 1 out of 5 stars

SHOULD BE LESS THAN ZERO STARS.

SHOULD BE LESS THAN ZERO STARS.
BECAUSE ALPINE CREDITS MISLED US ABOUT ALMOST EVERYTHING WE REJECT THE MORGTAGE THEY OFFERED US.

EVEN THOUGH THERE WAS NEVER ANY MORTGAGE ALPINE FILED A BINDER (A LIEN) AGAINST OUR HOMEOWNERS INSURANCE.

THEY TRIED TO MAKE US PAY TO HAVE THIS IMPROPER LIEN REMOVED.

January 5, 2021
Unprompted review
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