Alpine Dog Co. Reviews 

627
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 200 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and durability of the products, often highlighting how well items like collars and leashes hold up even with strong dogs. Many appreciate the craftsmanship and the ability to customize products, which adds a unique and high-end touch. The ordering process is generally easy, and people frequently commend the quick delivery times, often receiving their items earlier than expected. Customer service is also widely praised for being responsive, helpful, and resolving issues efficiently, making customers feel valued. However, some people were dissatisfied with discrepancies in product color or length, and a few experienced issues with harness fit or the quality of certain leash components. There were also occasional reports of missing items from orders or prolonged resolution times for exchanges.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality and... See more

Quality

Customers consistently report high satisfaction with product quality, describing items as amazing, excellent,... See more

Order

People report positive experiences with order, highlighting seamless ordering, quick delivery, and excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and... See more

Customer service

Clients share positive opinions on customer service, with many describing it as amazing, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent quality and extremely durable products. I have a 100 lb malamute. The 2” martingale collar and tactical dog leash have been a game changer for walks and training. I never have to worry abo... See more

Rated 5 out of 5 stars

This is my third order from Alpine Dog Co. I’ve purchased 3 of the 2” collars and they’re all stunning, I’ve also purchased 2 of the tacti leashes & 1 terrain harness. All excellent quality. I will sa... See more

Rated 5 out of 5 stars

I recently discovered Alpine Dog Co. on Instagram and 3 orders later.. my spouse and I couldn't be any more happy! The communication is on point, the products are fantastic quality, turnover from orde... See more

Rated 5 out of 5 stars

I ordered a limited edition 2” collar from alpine dog co about 6 weeks ago. I ordered the wrong one because I meant to order the 2 “ martingale one and still needed that one. I love it so much and the... See more


Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Durable, quality K9 Tactical gear that transitions to everyday wear for big dogs and dogs big in spirit.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

627 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(627)

202 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What an amazing experience

What an amazing experience! The custom collar and leash we got were amazing! They have held up to our big dogs pulling. Our clasps broke on our leash and they replaced it without any problems!

Amazing service and amazing products!

June 2, 2026
Rated 4 out of 5 stars

When I ordered the collar and you guys…made the collar so the buckle is over the writing

When I ordered the collar and you guys asked the measurement I put “19 inches” and I was like wow this is amazing cause they make the collar that length (like move the buckle so when it’s closed to 19 inches.but then I receive the collar and I have to tighten it and now it covers Athena, so it sucks. I wish you guys made the collar smaller with the buckle before putting Athena embroidered on it since you asked those measurements.

May 26, 2026
Rated 5 out of 5 stars

The Best Custom Collars In Canada!

I have ordered 3 custom collars from Alpine Dog Co. and they have the best quality collars out there! I love the different customization options available and that they carry bigger sizes for the larger breeds like my Cane Corso. Their customer service is amazing as I had a small problem with an order that was quickly resolved and they were there through every step of the way. Will definitely keep supporting such a great company in the future! Thank you Alpine Dog Co.!

May 13, 2026
Rated 5 out of 5 stars

I purchased my 5th personalized dog…

I purchased my 5th personalized dog collar from Alpine Dog and couldn't be happier with the ease of order, the speed of delivery, or the quality of the collar. Its my favorite one to-date & Im sure wont be the last.
Kat & Pipes

May 31, 2026
Rated 3 out of 5 stars

okay

I ordered two 4ft leashes (one black and one green) they are different lengths for approximately 4 inch differences between them.
The bottom handle loop is formed in an odd way that makes it stick out rather than the two ropes laying flat together (which is a little odd looking and it became a pain anytime the leash is loose because my dog can put his leg directly in that loop much easier and it happens often.) I don’t know if I fully trust the shrink wrap that is holding the leash pieces together but so far so good for that.

May 28, 2026
Rated 5 out of 5 stars

The harness and leash are amazing…

The harness and leash are amazing quality , beautiful colour and look amazing on my girl. The order did arrive and was missing the leash but the company was swift to respond and send the package out expedited to me. Thanks ! Will be buying again :)

May 27, 2026
Rated 4 out of 5 stars

3rd time ordering

3rd time ordering. Love the product. I purchased the 2" tactic collar and matching leash. Amazing quality. Only issue is have is not with the product, its with the emailing. I emailed them a question and never received a response.

May 26, 2026
Rated 5 out of 5 stars

Perfect

Ordered from the uk and it arrived before we expected it to (which we loved), immediately got multiple compliments on her “fancy new harness” (we agree!) and it’s just beautiful and exactly what we needed

May 26, 2026
Rated 5 out of 5 stars

The Best for weird shape/strong dogs :)

Love it i have a 30 kilo Pyrenees/Husky mix his very reactive and the other harnesses from amazon that i have tested break after 2-3 week the HNTR 3.0 and the 2” Collar that i order or just PERFECT for him and his weird morphology. I love it :)

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Stylish, Durable, and Perfect Fit for My Dog!

I recently purchased the Alpine dog collar, leash, and harness set, and I couldn’t be happier with my choice. The design is beautiful and really stands out—my dog looks great wearing it!
The quality is excellent; everything feels durable and well-made, giving me confidence that it will last. The fit is also perfect on my dog, which can sometimes be hard to find.
Overall, I’m extremely satisfied with this purchase and would definitely recommend it to other dog owners looking for a stylish and reliable set.

May 6, 2026
Rated 4 out of 5 stars

2” Martingale collar and leash set

The collar and leash are beautiful and exactly what I was looking for. Seem to be constructed well, and the leash is comfortable to hold. I took one star off because of how heavy the collar feels, although so far it doesn’t appear to bother my pup.

May 13, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look