Total scam. Do a charge back for this item. It works I got my money back!!
Well to all who have purchased from this company there is light at the end of the tunnel. It’s a bit long but it worked for me. Start a charge back with your bank card company. Keep all emails from the company including the description of what was ordered, there 30 day gurantee for a full refund if your not happy etc etc. Stop communication with the company at as all you will get is a standard reply over and over again. When they ask you to stop the charge back and they will rectify the issue do not stop as you will get nothing. The return address they will give you is a POBOX address which is just a small house in the middle of nowhere and no one lives there to receive the returned item and then they will say they did not receive the return so no refund. Don’t waste you money or time with this route. CHARGE BACK is your only option. As I said this in a previous post this is a scam company who get there products from china, a $2-$4 product with no features and just glass in the frame as I had mine tested and there is no prescription or features for automatic adjustment etc etc. Be aware this is not the only company name these people have. They also go by the name of nivalil or something like that and many other names. Just a big scam. I hope this helps people not to buy these products anymore and to also get your money back via CHARGE BACK method. It works as I got a full refund after a bit of a wait but it’s worth the wait.
Good luck to you in getting your money back.
CHARGE BACK via card company, not PayPal as they are useless at getting your money back. CHARGE BACK IS THE ONLY OPTION THAT WORKS.