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Private airport transfers, daily trips and tours in Switzerland
Rue de la Banque 3, 1700, Fribourg, Switzerland
4.0
10 reviews
Hasn’t replied to negative reviews
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Excellent transfer service. We used AlpTransfer for our airport transfers to Lenk last week with an exclusive minivan. The driver was punctual, professional, and the vehicle was very comfortable and clean. Highly recommended!
I took a Transfer from Zürich to Klosters last week, our driver was Johan and hé did a Great Job.On arrivât i Received an SMS Umformung about the driver and the car. Overall nice experience. Highly recommended
Nice communication with the opération team, easy booking. The car was clean and driver helpful. Thanks
We booked - and prepaid for - a private transfer from the Zurich airport to our hotel in Lucerne. Travel day presented flight difficulties and we were rebooked on a later flight. Immediately upon learning of the later flight, we sent a text to Alptransfer.com, in addition to sending them a message via their app . We arrived in Zurich and after taking the phone off of airplane mode, we received a text from Alptransfer that the driver had waited and left. The driver left before our plane even landed! Our updated flight information was obviously not relayed to the driver (even though we reached out to them via two different means). Our first time in Zurich and no ride to our hotel. Our travel agent requested a refund, to which they refused. We prepaid Alptransfer.com $632 for transportation for a service we did not receive. We will be sure not to ever book through them again.
DO NOT USE THIS COMPANY.
This company was booked via city-airport-taxis.com.
Our plane was delayed due to snow from the UK to Geneva. I notified the emergency number as soon as we became aware of the delay (we had boarded on time, but then sat on the plane for nearly three hours). Despite giving hours of notice, we were told that there would not be a car for us and we would not get our money refunded...unless we paid an additional 550 Euro which was more than the original fee. What a rip off. What poor service. We had to take a train and bus instead to get to our hotel. My children were in tears by the end of it.
Driver at airport waiting for us. Courteous and professional service.
Easy to use website. Excellent range of quotes. Booking, payment and confirmation process was smooth and simple. Drivers, vehicles and transfers for both bookings were courteous, on-time and smooth. We will be using agalin.
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