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Alpy.com Reviews 12,642

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the attractive and competitive pricing, often noting significant savings compared to booking directly. The booking process is consistently described as simple, straightforward, and efficient, with many appreciating the ease of making changes and the clear communication. People also commend the excellent service, the helpful and polite staff, and the overall smooth user experience, from booking to picking up rentals. However, some customers were not happy with the lack of flexibility, particularly when needing to make last-minute changes or when issues arose with their bookings. A few other people also felt that the service did not always meet expectations, especially regarding equipment availability and the efficiency of the pickup process, leading to frustration and wasted time.

What people talk about most

Price

Clients share positive opinions on price, often finding it easy to compare and book at better rates than... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as easy, quick, and... See more

Service

People report positive experiences with service. Customers consistently praise the helpful, efficient, and... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the website... See more

Staff

Customers had positive experiences with staff. Many reviewers found the staff to be polite, friendly, and... See more

Based on these reviews

Rated 5 out of 5 stars

The staff at Sport Beat in downtown Flims were always polite and helpful. I was welcome to change skis when needed to suit changing snow conditions. The skis provided were current-year models and in... See more

Company replied

Rated 5 out of 5 stars

Easy booking process. Order at shop already processed ( weight & height for skis etc) before we arrived for collection so quick & easy fitting. Good equipment & good value for money

Company replied

Rated 5 out of 5 stars

Our stay at Fischer Ferienhaus was excellent. The location near the ski restort of Obertauern was a good distance from the noise of the town. The view was beautiful. The apartment was clean and wel... See more

Company replied

Rated 5 out of 5 stars

Did the usual Google searches and Alpy came out best. Then googled Alpy to find out about them before booking, wanted to make sure they were a reputable company. Booking process was very simple and... See more

Company replied


Company details

  1. Ski Rental Service
  2. Snowboard Rental Service
  3. Sports Equipment Rental Service

Written by the company

Your hassle-free ski rental starts here. As Europe's leading ski rental marketplace, we connect you with over 1,150 partner shops in 11 countries. Skip the long lines and the heavy lifting. Book your high-quality ski and snowboard gear online in just a few steps and pick it up at a convenient location, or even have it delivered and save up to 65%. With us, you save time, money, and can get straight to what matters: enjoying the slopes.

Your Perfect Ski Day, Made Easy

Written by the company

Book Smart. Ski More.
With Alpy.com, you get more than just a booking—you get a seamless start to your ski holiday. Our mobile-friendly platform and multilingual support make it easy to find the perfect gear, save up to 65% on rentals, and enjoy free cancellation until the day before pick-up.

Your Satisfaction, Guaranteed

100% Satisfaction or Your Money Back

We are committed to ensuring you are completely satisfied with your ski rental. If you're not happy for any reason, simply contact us for a full refund or exchange.

Contact info

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The Magic Potion for your ski rental

Compare over 1 150 Alpy.com ski rental locations all across the alps.

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

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Rated 5 out of 5 stars

Great way to rent your skiing…

Great way to rent your skiing equipment. Easy and at a good price!

March 12, 2026
Alpy.com logo

Reply from Alpy.com

We're happy to hear that you found our service easy to use and a great way to rent your ski equipment at a good price! Thanks for your review.
Your alpy.com team

Rated 4 out of 5 stars

Good service easy to find

Good service easy to find

March 8, 2026
Alpy.com logo

Reply from Alpy.com

We're glad you found our service helpful and accessible. Thank you for taking the time to share your positive experience with us.
Your alpy.com team

Rated 5 out of 5 stars

It is so easy to use and I saved a lot…

It is so easy to use and I saved a lot of money! Will definitely use it again in the future

March 12, 2026
Alpy.com logo

Reply from Alpy.com

We're so happy to hear that you found it easy to use and saved money. Thank you for your positive feedback; we appreciate it and your future business!

Your team Alpy.com

Rated 4 out of 5 stars

Excellent value for money.

Excellent value for money.

November 10, 2025
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Reply from Alpy.com

We're glad you found great value in your purchase. Thank you for your feedback; it means a lot to us.
Your alpy.com team

Rated 5 out of 5 stars

Easy to book skis

Easy to book skis, easy to pick up, fine equipment

March 11, 2026
Alpy.com logo

Reply from Alpy.com

We're glad you found booking and pickup easy, and that you were satisfied with our equipment. Thank you for your positive feedback!
Your alpy.com team

Rated 5 out of 5 stars

Great shop at Intersport Morzine

Great shop at Intersport Morzine - probably better to order direct with them as they will include boot and ski storage but extra money off with Alpy discounts makes it worth it.

March 11, 2026
Alpy.com logo

Reply from Alpy.com

We're happy to hear that you enjoyed your experience with us! We appreciate your feedback regarding the benefits of direct orders versus Alpy discounts. Thank you for sharing your insights!
Your alpy.com

Rated 5 out of 5 stars

price and ease of use of the booking…

price and ease of use of the booking system

March 19, 2026
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Reply from Alpy.com

We're happy you found our booking system easy to use and that you were satisfied with the price. Thank you for your feedback!
Your alpy.com

Rated 5 out of 5 stars
Alpy.com logo

Reply from Alpy.com

We're happy our product was easy to use and reasonably priced. We appreciate your positive feedback.
Your alpy.com

Rated 5 out of 5 stars

Ski Republic Chatel

The staff were very pleasant and efficient.
Equipment was in good condition.
I hired for one day no issue with picking up or returning my equipment.

March 17, 2026
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Reply from Alpy.com

We're happy to hear that you found our staff pleasant and efficient and that the equipment was in good condition. We appreciate your feedback regarding your rental experience!
Your alpy.com

Rated 5 out of 5 stars

Easy to book

Easy to book, lots of locations to choose

March 5, 2026
Alpy.com logo

Reply from Alpy.com

We're happy booking was easy and you found many locations to choose from. We appreciate your positive feedback and thank you!
Your alpy.com team

Rated 5 out of 5 stars

great service

I got great price and when I had to cancel the booking, it was very early and fast. Great service!

March 11, 2026
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Reply from Alpy.com

We're happy to hear that you received a great price and that your cancellation was handled quickly. We appreciate your positive feedback and are glad we could provide excellent service!
Your alpy.com team

Rated 5 out of 5 stars

Totally recommended

Totally recommended. Great service and very professional.

March 10, 2026
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Reply from Alpy.com

We appreciate your recommendation and are so glad you found our service professional. Thank you for your positive feedback!
Your alpy.com team

Rated 5 out of 5 stars

Beautiful and spacious apartment

Our stay at Fischer Ferienhaus was excellent. The location near the ski restort of Obertauern was a good distance from the noise of the town. The view was beautiful. The apartment was clean and well appointed. The hosts were attentive and helpful.

March 11, 2026
Alpy.com logo

Reply from Alpy.com

Thank you for your positive feedback! But we are a ski hire website.
Your alpy.com team

Rated 3 out of 5 stars

Some the staff were rude and unbothered…

Some the staff were rude and unbothered but equipment was good

February 6, 2026
Alpy.com logo

Reply from Alpy.com

We appreciate your feedback. We're sorry some staff seemed unhelpful. We'll address this to ensure a better experience while keeping equipment quality high.
Your alpy.com team

Rated 5 out of 5 stars

Easy, convenient, friendly

All really easy from booking to picking up, lovely friendly staff, would recommend.

March 9, 2026
Alpy.com logo

Reply from Alpy.com

We're happy to hear that your booking and pickup experience was easy, and that our staff were friendly. Thank you for your recommendation!
Your alpy.com team

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