ALS Autos Suzuki Reviews 

27
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

i tried to book a service last summer for my car,( 2007 bentley gt),they actually booked me in to a polish garage in kendal, obvisiouly my car was too old for them,

Company replied

Rated 1 out of 5 stars

I took my car in for a service and MOT. The car had been with the garage for a number of years, and I had a fairly good experience with them. However, this time, I ended up with a £1k parts list. I de... See more

Company replied

Rated 2 out of 5 stars

Left car for M.O.T. and service. Telephoned at 3.30 and was told . M.O.T. fine but not serviced yet as they had emergencies in. Car was left from 8.30 in the morning...Service consisted of mainly oil... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a used car from ALS, having agreed my initial deal, I was pleasantly surprised when I had a call from Jonathan, the salesman advising me he could offer me a better deal. Apart fr... See more

Company details

  1. Car Dealer
  2. Auto Body Shop
  3. Car Service

Information provided by various external sources

Used Cars In Ely, Cambridgeshire. ALS Autos also specialise in UK wide vehicle delivery services, car finance deals, used car warranties, driveaway insurance with Aviva, used car sourcing and vehicle part exchange in Ely, Cambridgeshire


Contact info

  • Main Street 23A, CB6 2ST, Little Downham, United Kingdom

  • alsautos.co.uk

2.6

Poor

TrustScore 2.5 out of 5

27 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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2.6

All reviews

(27)

1 review in the last 12 months

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Rated 5 out of 5 stars

Top service at ALS Autos.

As always excellent service at ALS Autos. Really caring staff, and reliable engineers who always do a great job.

November 5, 2019
Unprompted review
ALS Autos Suzuki logo

Reply from ALS Autos Suzuki

Thanks for your comments we look forward to seeing you again soon

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Rated 5 out of 5 stars

Very responsive

Very responsive, helpful. Have been using the garage for over 15 years. Highly recommended,

November 5, 2019
Unprompted review
ALS Autos Suzuki logo

Reply from ALS Autos Suzuki

Thanks for reviewing your history of visits to us, we look forward to seeing you again soon.

Rated 5 out of 5 stars

Family garage with excellent Customer Service

This family garage has been where I have had all my vehicles and servicing etc. They always go the extra mile particularly when a problem arises. i feel like I am a member of the “ALS family”.
Customer service is second to none.

November 5, 2019
Unprompted review
ALS Autos Suzuki logo

Reply from ALS Autos Suzuki

Thanks for taking the time to review your purchase and service experience with us. You are considered part of the family and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service

Great service - ordered a new remote key with John - 24 hours later all coded by David - many thanks..................

November 1, 2019
Unprompted review
ALS Autos Suzuki logo

Reply from ALS Autos Suzuki

Thanks Warren it was a pleasure sorting it out for you, see you again soon.

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Rated 5 out of 5 stars

Fantastic enough said

October 31, 2019
Unprompted review
ALS Autos Suzuki logo

Reply from ALS Autos Suzuki

Thanks for reviewing your used car purchase we look forward to seeing you again in the future.

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