Delivered well on all their promises
Rep seemed to be the most knowledgable out of all my quotes and this company uses decent products with decent warranties. I'm happy with my decision and have already reccomended them to a work collegue.
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At Alter Energy we believe in making a positive change by using safe sources of energy to power our planet. Our friendly team of expects are dedicated to helping you optimise your energy usage, to find a tailored solution to suit all needs. Therefore whatever the reason for your energy switch we have you covered. With years of experience we make the process simple from initial consultation, to design and supply, plus the ongoing monitoring ensuring you achieve your ROI guarantee.
1000 Lakeside North Harbour, Western Rd, PO6 3EN, Portsmouth, United Kingdom
Rep seemed to be the most knowledgable out of all my quotes and this company uses decent products with decent warranties. I'm happy with my decision and have already reccomended them to a work collegue.
Really don’t know what to say
Let down badly with only a part installation
Company now ignores calls and texts
Next actions ombudsman and court
After being recommended to this company by a neighbour I was very impressed with the initial Survey visit, the local representative was very informative and answered all my questions. We did not feel pressured but were reassured by the warranties and quality of the products used. The engineers were polite, clean & courteous and all seems to be operating well. We have only been up and running for 1 week now so I can comment on the savings in an updated post later in the season. All in all I am very pleased with my choice.

Reply from Alterenergyuk
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